My family and I stayed at the Getfam Hotel for about a month, during January and February 2020. We all agreed that our stay was one of the most memorable experiences in our respective lives. During our stay, we closely observed that the managers and personnel of the Getfam Hotel care for their guests and make them feel at home. Each member of the management team and staff is devoted to ensure maximum client satisfaction. Everyone who works for the Hotel; starting from the shuttle van driver, the security team, the reception group, the restaurant and bar crew, the specialists in the spa and gym, to the house-keeping fellows, diligently care for each and every guest and make sure to address the latter’s needs - with constant and genuine smiles. The owner of the Hotel and all senior managers were often seen working actively monitoring the quality of services they are committed to render to their guests. One cannot miss to see that the Getfam Hotel is a well managed entity, and the employees are happy. All the areas of the Hotel - the lobby, the restaurant, the hallways, most importantly our rooms were always kept clean. The beds were so comfortable and the surrounding hallways were quiet that we had restful nights throughout our stay. The views from our rooms were spectacular and we enjoyed every minute we spent in our rooms. Watching the “Ketera” and “Timket” processions right from our windows was a memory we cherish. The generously-displayed breakfast buffet contains a variety of nutritious and delicious food. The set up is so beautiful making the daily breakfast truly appetizing. Not many five-star hotels where we were privileged to stay in the other parts of the world offer such a rich choice in their breakfast menu. The location of the Hotel is ideal, as it’s in close proximity to the airport, shopping centers, offices, etc. The Getfam Supermarket that is close to the Hotel augments the convenience of a long stay, such as ours. Regular use of the gym where there is a committed personal trainer; indoor swimming pool with well-balanced water temperature; professionally-staffed spa, hair salon and barber shop - all conveniently located within the premises and managed by the Hotel - add to the luxury of staying at Getfam. The availability of free-Wi-Fi, parking, safe-deposit box and mini-bar should be considered as critical to ensure stress-free stay. The high occupancy of the Hotel during our stay, especially the weekly wedding events, made our stay more and more entertaining. We interacted and networked with people who came from different parts of the world, while enjoying the cultural wedding songs and dances. Our overall collective observation is that the Getfam Hotel is OUTSTANDING and it is well managed and staffed by EXTRAORDINARY people. Our suggestion to the Senior Management is to continue with the excellent work they are doing and intensify all collective efforts to maintain the status of the Hotel at the highest level by investing more resources in continuous staff development and periodical business promotional events to expand the client base. Targeting large organizations and establish long-term partnerships should be considered as the key to success. The overall objective should be to excel in the business and stay on top of the rapidly-growing competitive market. We certainly encourage everyone to consider the Getfam Hotel for the next trip to Addis Ababa. Getachew Sime, Yeshewa Merine and Elias Tesfaye…
We had a great stay at the Getfam. The room was spacious and clean we always had hot water. Wifi was not great in the rooms. It might be better in lobby. The lobby is very big and very nice and serves delicious coffee. Hotel appears to be in good area about 15 min from airport there is an ATM and pharmacy around the corner . Food was great. there is a nice gym and a huge beautiful indoor swimming pool.
Getfam is a fine hotel. But it is not anything close to a 5 star experience. Felt more like a glorified motel. Room was dark and cramped. WiFi never worked. Water was not very hot. Spa was average, my pedicurist was very kind, but services were not professional.
The hotel has a good access, excellent huge lobby and bar, very good spa and massage service, average breakfast but good food, excellent wifi in the lobby and virtually useless in rooms. If you have urgent work to do, will have to do it in the lobby.They offer shuttle service but in my case it did not work: the driver allegedly showed up but did not have the name so I had to look for the cab.
I really enjoyed my time at Getfam hotel. The hotel offers a free shuttle service to and from the hotel which was convenient as it was my first visit to Addis Ababa. I received a warm welcome from the front desk staff when I arrived late. My room was spacious and clean.The breakfast buffet had various options. I appreciated the signs about how to save water at the hotel. I will return for my next trip to Addis Ababa.