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Sheraton Addis, a Luxury Collection Hotel

Jumia TravelUSD 374*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 563*
USD 374*
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USD 430*
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Sheraton Addis, a Luxury Collection Hotel
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739 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Addis, a Luxury Collection Hotel
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Showing 619: English reviews
Brazil
Reviewed 6 August 2014

The hotel is well located, has a nice infrastructure as some other reviews stated. However, I have had enormous problems with my room and bill: 1) The A/C did not work properly. I asked to fix three times and then what happened? When I arrived back there was an enormous "fall of water" from the roof. (Photo attached). 2) I...

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Helpful?
4Thank GustavoMiotti
selamawit A, Director Of Revenue Management at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback in regards to your recent experience at the Sheraton Addis. We would like to offer our sincere apologies for not meeting your expectation. The Sheraton Addis is rather renowned for the unrivalled reception it endows its guests with and it is with regret that we learnt...

Reviewed 5 August 2014

This is an absolutely amazing hotel. Everything was first class! I would highly recommend this hotel if you are staying in Addis. The staff are delightful. This hotel would be just as highly rated if in the western world.

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Helpful?
Thank Roundtheglobe13
selamawit A, Director Of Revenue Management at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review after your recent stay at th Sheraton Addis. We are delighted to hear that you had enjoyed your overall experience with us and were pleased with the service rendered by our associates. Please may we mention that customer care is amongst our highest priorities and it is gratifying...

Dongguan, China
Reviewed 1 August 2014

A superior hotel, set in a man-made oasis of gardens and pools, insulated from power outages by a number of generators, supplied with purified water. Add to that quiet rooms, great beds, attentive service and numerous restaurants and... why go elsewhere? Before or after you enjoy Italian food at Stagioni, try the outdoor bar on the level below. Very good...

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Helpful?
1Thank RoadWarrier99999
selamawit A, Director Of Revenue Management at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review after your recent stay at the Sheraton Addis. We are truly delighted to hear that you had an enjoyable overall experience at the hotel. All your comments with regards to the hotel facilities are greatly appreciate Thank you once again for your positive feedback and we look forward...

Washington DC, District of Columbia
Reviewed 31 July 2014

The Sheraton was recommended to me as the "only place to stay" in Adis. It was surprisingly affordable for such a grand hotel with such high a recommendation. The shuttle was waiting for me when I arrived at the airport, and swiftly whisked me away to the hotel. Approaching the hotel is an experience on its own. The foyer is...

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Helpful?
Thank Monica M
selamawit A, Director of Revenue Management at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for your review on our property. We are glad to know that you liked our overall services and facilities, guest reviews like yours help us reach the urge for perfection. It will be our pleasure to welcome you once again at the Sheraton Addis and reassure you of our best attention at all times. Sincerely yours,...

New York City, New York
Reviewed 24 July 2014

My stay at the Sheraton Addis was great! The property is visually beautiful. The rooms are a nice size and the breakfast buffet in the morning is very tasty. My flight arrived very late at 1am from Istanbul. The Sheraton had a shuttle there waiting for me. It is a bit daunting arriving in a new city that late but...

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Helpful?
Thank Lisa M
selamawit A, Director OF Revenue Management at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review after your recent experience at the Sheraton Addis. We are truly delighted to hear that you had chosen to stay with us and had an enjoyable overall experience at the hotel. Guest reviews like yours help us reach the urge for perfection. Thank you once again, for recommending...

Dubai, Dubai, United Arab Emirates
Reviewed 24 July 2014

Have been to Ethiopia several times now, always passing through for just a night or two. Did try a few other hotels but now found what I was looking for. Over the past months the hotel has had many opportunities to disappoint me, but they just never did. I always feel very welcome and I just like the hotel, the...

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Helpful?
Thank DvB69
selamawit A, Director Of Revenue Management at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for your review on our property. We are glad to know that you liked our overall services and facilities, guest reviews like yours help us reach the urge for perfection. It will be our pleasure to welcome you once again at the Sheraton Addis and reassure you of our best attention at all times. Sincerely yours,...

Washington DC, District of Columbia
Reviewed 23 July 2014

I stayed at the Sheraton for two weeks and felt stifled during that time. The hotel is very grand - but a bit dated. It must have been a gem in its heyday. The grounds are beautiful and the swimming pool area pleasant but for a business trip, this is not the ideal hotel. The pool was always busy -...

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Helpful?
1Thank bluemercury
selamawit A, Director Of Revenue Management at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to provide us with your detailed comments in regards to your recent stay. Your comments are invaluable to us and it is through these types of constructive feedbacks we strive to enchant guests with impeccable services. We have noted your various comments and would like to apologize for any inconvenience...

usa
Reviewed 22 July 2014

This is a beautiful property. I was blown away by the beauty of this hotel. It is an oasis in a large city. The rooms were large and well appointed. The main restaurant has lovely views and a great breakfast. The service is excellent and friendly and security is great. Do take the free shuttle from the airport---they are conveniently...

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Helpful?
1Thank UsaJules
selamawit A, Director Of Revenue Management at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review after your recent experience at the Sheraton Addis. We are truly delighted to hear that you had chosen to stay with us and had an enjoyable overall experience at the hotel. Guest reviews like yours help us reach the urge for perfection. Thank you once again, for recommending...

Reviewed 16 July 2014

If you visiting Addis Ababa, then the Sheraton is the only place you should stay. Amazing quality and fantastic staff, attention to detail is very impressive. TBH I think this is the best Sheraton Hotel I have stayed in...you kinda forget your in Africa ! Very large complex, great pool and bars, really nice quality restaurants. The only down side...

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Helpful?
1Thank Lewis737
selamawit A, Director of Revenue Management at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest Thank you very much for your thoughtful review. We are glad that you mentioned the details that truly make the Sheraton Addis exclusive. Thank you once again, for your detail review we look forward to providing you with another unrivaled experience. Sincerely Yours Selamawit Alemu Director of Revenue Management

Pretoria, South Africa
Reviewed 15 July 2014

Returned to the Sheraton for the first time after about 5 years and was just as impressed as the last time. Friendly, fast, and efficient check-in. Was immediately offered a different room during check-in because mine overlooked the pool where a live band was playing. Since the band stopped at 11PM I declined and enjoyed the view over the pool...

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Helpful?
Thank Barbara B
selamawit A, Director of Revenue Management at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to post your review on our website. Having stayed with us before, we are happy to hear that you had enjoyed your overall experience with us and that our team really looked after you during the stay. The Sheraton Addis staff members are truly the heart of our hotel. We...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Stagioni Restaurant
Stagioni Restaurant
Cuisines: Italian, European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sheraton Addis, a Luxury Collection Hotel

Address: Taitu Street, Addis Ababa, Ethiopia
Region: Ethiopia > Addis Ababa
Price Range: $406 - $660 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Addis, a Luxury Collection Hotel 5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Sheraton Addis Hotel Addis Ababa
Sheraton Addis Ababa
Addis Ababa Sheraton
Hotel Style:
#2 Business Hotel in Addis Ababa
#3 Luxury Hotel in Addis Ababa
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Addis, a Luxury Collection Hotel staff and other travellers.
7 questions
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Questions? Get answers from Sheraton Addis, a Luxury Collection Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the fountain are quieter.”
MsafiriK, 3 May 2017 | Read review
“Garden view rooms are exceptional”
DMAtuhe, 11 Apr 2017 | Read review
“Get a club room with access to the lounge, you will not regret the extra money spent.”
FrancoT180, 19 Feb 2017 | Read review
“A room with a balcony is the best.”
PerryB137, 25 Jan 2017 | Read review
“Facing pools/ fountain much nicer than facing street”
lynnlabe, 20 Jan 2017 | Read review
5 of 5
Jumia Travel
USD 374* /night
View Deal
Sheraton.comUSD 443
Booking.comUSD 430
HotelQuicklyUSD 563
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*Disclaimer
Prices are for 1 room, 2 adults
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