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Sheraton Djibouti Hotel

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Sheraton Djibouti Hotel
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182 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Level Contributor
14 reviews
Reviewed 1 week ago NEW via mobile

The hotel is a rundown, tired establishment with African savoury. For the price level one would expect at least lukewarm water, but get used to taking cold showers. This does not feel like the Sheratons I'm used to. There certainly is potential, but a serious investment in the infrastructure and training of staff would be necessary. The club room, only... More 

Helpful?
Thank Kim E
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Client, We sincerely apologize for not fully meeting your expectations during your recent stay with us. We have taken note of all your remarks on the state of our facilities and are pleased to inform you that the hotel will enter a renovation phase shortly. We look forward welcoming you in the near future when we have the new... More 

Las Vegas, Nevada
Level Contributor
327 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed 1 week ago via mobile

A very tired hotel franchised by Sheraton. May be one of the nicer hotels in Djibouti but is way below in comfort and expectations of what is considered to be Sheraton quality. I guess you have to remember where in the world it is located.

Helpful?
Thank TimJMeyer
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Client, Thank you for your feedback about your stay at Sheraton Djibouti Hotel. We have taken note of all your remarks on the state of our facilities and are pleased to inform you that the hotel will enter a renovation phase shortly. We look forward welcoming you in the near future when we have the new guest rooms ready... More 

Dubai, United Arab Emirates
Level Contributor
47 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 weeks ago

The service in the hotel is OK, the staff tries to satisfy the guests needs but the hotel is very old and needs renovation. There is a nice pool along the sea and some rooms have sea view. The cleaning needs to be improved because I found some pieces of noodles in my room that stayed there during my stay... More 

Helpful?
Thank Amine T
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Client, Thank you for your feedback about your stay at Sheraton Djibouti Hotel. We have taken note of all your remarks on the state of our facilities and are pleased to inform you that the hotel will enter a renovation phase shortly. At Sheraton Djibouti we strive to provide superior levels of service to our guests, we are constantly... More 

Murfreesboro
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

This is a good hotel with numerous opportunities to spend good time here. Bar and singers are one of the best place to spend a night in Djibouti. Bedrooms are under renovation and I am sure one day this place will be at Sheraton standard. Restaurant is honnest and food is good. Try not be there when there is a... More 

Helpful?
Thank MurfreesboroTom37
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Warm Regards from Sheraton Djibouti Hotel! Thank you for choosing to stay with us on your recent visit and for taking the time to share your experience. We are delighted to know that you had a pleasant stay in our hotel. We thrive continuously in improving our product and service. We look forward to welcoming you back... More 

Jakarta, Indonesia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 October 2016 via mobile

The Sheraton Djibouti doesn't match the quality of Sheraton hotels elsewhere, but is one of the best of the limited options in Djibouti. The rooms, and the bathrooms in particular, are in desperate need of renovation (which I understand is ongoing). Hopefully this will bring them up to he Sheraton standard. Breakfast was ok, with good variety. Staff were friendly... More 

Helpful?
Thank Wandering_Canadian07
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Client, We sincerely apologize for not fully meeting your expectations during your recent stay with us. We have taken note of all your remarks on the state of our facilities and are pleased to inform you that the hotel will enter a renovation phase shortly. We look forward welcoming you in the near future when we have the new... More 

Copenhagen, Denmark
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 September 2016

When we arrived, check-in took a while and I was given a smoking room, which wasn't pleasant for a non-smoker. First impressions of this hotel were that its decor was dated and that it was a poor instance of the Sheraton brand. This hotel's biggest enemy is in fact its name. If you don't think of it as a Sheraton,... More 

Helpful?
Thank AbnormalJest
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Warm Regards from Sheraton Djibouti Hotel! Thank you for choosing to stay with us on your recent visit and for taking the time to share your experience. We are delighted to know that you had a pleasant stay in our hotel. We thrive continuously in improving our product and service. We look forward to welcoming you back... More 

Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 September 2016

Awful!!! Avoid at all cost!!!! Sheraton what the hell are you doing with this Hotel!!! We came for the live music and drinks! We was going to stay drinking however when we got there it was Happy Hour. We thought great! We ordered 3 drinks each during Happy Hour and was going to stay. We ordered our 3rd drink at... More 

Helpful?
1 Thank Peterbarlow1388
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, We sincerely apologize for not meeting your expectations during your recent stay with us. At Sheraton Djibouti we strive to provide superior levels of service to our guests, we are constantly providing training for our staff members to improve their skills and awareness. Please be assured that we have noted your remarks about our services and will... More 

Travellers are raving about these Djibouti hotels

Kuwait City
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 August 2016 via mobile

It's ok but nothing special.Consider its "horn of Africa" where poverty & harsh conditions add up 2?their misery. "Safe country though.Hotel was so & so.Our expectations were higher than what we got.Dont miss lake Asal.Most visitors go 4 business,otherwise not worth it.

Helpful?
1 Thank Zeddy66
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Client, We sincerely apologize for not fully meeting your expectations during your recent stay with us. We have taken note of all your remarks on the state of our facilities and are pleased to inform you that the hotel will enter a renovation phase shortly. At Sheraton Djibouti we strive to provide superior levels of service to our guests,... More 

Boston, Massachusetts
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 August 2016

With limited choices in Djibouti, the Sheraton is by far, the worse hotel I have ever stayed in. The facilities were poorly maintained, the lobby very dark, dated and very uninviting. The staff would go out of their way to be unfriendly and unaccommodating. Basic necessities were tough to come by. No irons in the rooms. I asked the front... More 

Helpful?
1 Thank 820Junior
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Client, We sincerely apologize for not fully meeting your expectations during your recent stay with us. We have taken note of all your remarks on the state of our facilities and are pleased to inform you that the hotel will enter a renovation phase shortly. At Sheraton Djibouti we strive to provide superior levels of service to our guests,... More 

Louisville, Kentucky
Level Contributor
184 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 31 July 2016

Let me start by saying that this is a Sheraton Franchise ran by Constellation Hotels and Resorts... So when I got home I looked this information up, and see that according to them this is a beautiful 4 star resort staffed with friendly staff and everything that you would need. That is just simply not true. So to be bluntly... More 

Helpful?
1 Thank sdf1kks
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Allow me firstly to apologize for the inconveniences that occurred in the hotel during your recent stay with us. We highly appreciate feedback from our guests, as we believe this is the basis of continuous improvement of our product. I can confirm to you that the hotel is about to break ground on its renovation plans, which... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Located at the crossroads of different cultures and nestled in the Horn of Africa, the Sheraton Djibouti Hotel offers travellers a warm welcome bringing East African hospitality and conviviality into an art form. The hotel enjoys a magnificent view overlooking the Red Sea and is situated at 1km from the city centre, 3 km from the merchant harbour and 6.5 km from the international airport. Whether your stay is for business or leisure, our professional staff will do the utmost to make your event a success and your stay a pleasant one. ... more   less 

Additional Information about Sheraton Djibouti Hotel

Address: BP 1924, Plateau de Serpent, Djibouti, Djibouti
Region: Djibouti > Djibouti
Price Range: $323 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Djibouti Hotel 4*
Number of rooms: 175
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Also Known As:
Sheraton Djibouti Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Djibouti Hotel staff and other travellers.
4 questions
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Questions? Get answers from Sheraton Djibouti Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The ones at second level on the sea side”
 of 5 bubbles MurfreesboroTom37, 7 Nov 2016 | Read review
“Best rooms are facing the seafront, floors 5-6.”
 of 5 bubbles AbnormalJest, 25 Sep 2016 | Read review
“Book at the Kempinski! ”
 of 5 bubbles Peterbarlow1388, 13 Sep 2016 | Read review
“I am not sure there is such thing as a "good" room, rather pick a room that is quiet on the ends if possible.”
 of 5 bubbles sdf1kks, 31 Jul 2016 | Read review
“beach side very noisy”
 of 5 bubbles wtison, 12 Apr 2016 | Read review
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