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Peermont Walmont at The Grand Palm

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303 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Harare, Zimbabwe
Reviewed 15 August 2016 via mobile

About Four Star. Food is good. Very nice gardens. Good environment. Very relaxing. Good conference facilities. Casino. Rooms small. Very good potential. Clean. Outside bar. Friendly staff. Huge property. Good for business. Nice meeting place.

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Helpful?
Thank DzivaSambiri
Bale_Gaseitsiwe, Guest Relations Officer at Peermont Walmont at The Grand Palm, responded to this review

Dear Guest Thank you very much for supporting The Walmont and for giving us feedback. On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness...

Brest, France
Reviewed 31 July 2016

The hotel us pretty central, not far from the city centre the hotel is clean, the stuff are not all or always friendly, the hotel restaurant doesn't have the best food, don't be deceived by the presentation, the drinks from the bar are nice . BEEF BARON is a must,mots located with in the hotel, sometimes you might need to...

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Helpful?
Thank abigailkope
Bale_Gaseitsiwe, Guest Relations Officer at Peermont Walmont at The Grand Palm, responded to this review

Dear Guest Thank you very much for supporting The Walmont and for giving us feedback . On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness...

Bat Yam, Israel
Reviewed 30 July 2016

Good hotel ,food need to be better ,need more fresh options. Not all willing to eat meat ,coffee wasn't good Internet connection is very slow and many times there is no connection at all Lobby and room service are good The baron restaurant is really good much better compared to the hotel restaurant don't think twice for dinner go there.

Review collected in partnership with this hotel
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Helpful?
Thank 984ronenb
Bale_Gaseitsiwe, Guest Relations Officer at Peermont Walmont at The Grand Palm, responded to this review

Dear Guest Thank you very much for supporting The Walmont and for giving us feedback . On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness...

Gaborone
Reviewed 27 July 2016

To be business leader in hospitality, invest in customer service. World class has joyous and courteous reservation centre since their the eyes of the organisation. Restuarant service is also very important, therefore the person assisting should listen attentively and if could not take decision, have to call the Superior to assist accordingly.

Review collected in partnership with this hotel
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Thank selael0s
Windhoek, Namibia
Reviewed 26 July 2016

The hotel is centrally located and offers a wide variety of services. Great for travelers passing by and heading to the next destination. Great experience, service was average, sleeping amenities where great.

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Helpful?
Thank Anchin M
Bale_Gaseitsiwe, Guest Relations Officer at Peermont Walmont at The Grand Palm, responded to this review

Dear Guest Thank you very much for supporting The Walmont and for giving us feedback. On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness...

Windhoek, Namibia
Reviewed 12 July 2016 via mobile

I stayed at the Peermont Hotel Grand Palm while on a business trip to Gaborone. It is situated in impressive surroundings and is a hotel that can cater for families on holidays and business travelers as well. Besides having excellent business facilities, the hotel includes other amenities which are on par with the best international standards. There is room for...

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Helpful?
Thank Nemiaidid
Bale_Gaseitsiwe, Guest Relations Officer at Peermont Walmont at The Grand Palm, responded to this review

Dear Guest Thank you very much for supporting The Walmont and for giving us feedback . On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness...

Reviewed 9 July 2016 via mobile

If you are concerned about security in your hotel then this one isn't recommended. On two nights we were woken by someone trying to enter our room with a pass key! Bin in bathroom was not emptied for two days and the room safe did not work. Not even a complimentary bottle of water in the room.

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Helpful?
Thank Derek F
Management response:

Dear Derek Thank you for supporting Walmont Hotel and thank you very much for giving us feedback. We are disappointed to learn of your negative experience with us. Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution. It is...

Gaborone, Botswana
Reviewed 8 July 2016

with hope and trust we will call again ether on business, family, friends because i really enjoyed my stay the services that was provided to me was excellent i hope to invite my friends and to put Peermont Walmont at the grand palm on the world map

Review collected in partnership with this hotel
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1Thank gobusamangg
Francistown, Botswana
Reviewed 7 July 2016

The service at this hotel is very good. Improved porter service will put an icing on the cake. I always appreciate the cleanliness of the rooms. The staff at the hotel are generally very friendly and generally well presentable.

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Thank stenfordm
Estoril, Portugal
Reviewed 7 July 2016

Hotel is dated. Food is not at the level of what such facilities and environment should be, truly bad. Lengthy check-in process. Noisy room (very). Already had laundry damaged and hotel took no responsibility. Would not recommend.

Review collected in partnership with this hotel
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Thank Filipe101

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Discover the ultimate business and leisure experience...The luxury Walmont hotel at The Grand Palm offers 187 rooms and suites. The distinctive character and charm of this elegant hotel blends efficiency, comfort, luxury and privacy into absolute harmony - perfect for both business and leisure travellers. It is equipped with all the facilities and modern conveniences that discerning travellers have come to expect. Breakfast can be enjoyed at Mokolwane Bistro offering a sumptuous international buffet. The Executive 5th floor, with the exclusive Executive Club Lounge, offers the travelling executive unsurpassed business services. Guests also have access to the casino, dining, and variety of recreation facilities, as well as the magnificent banquet and convention facilities of the Gaborone International Convention Centre (GICC). Hotel features (188 rooms) 49 Deluxe twin rooms, 90 Deluxe queen rooms, 34 Executive rooms, 5 Premier suites, 8 Executive suites, 1 Presidential suite and 1 Special assistance room. Smoking and non-smoking rooms available. ... more   less 

Additional Information about Peermont Walmont at The Grand Palm

Address: Molepolole Road, Gaborone, Botswana
Region: Botswana > South-East District > Gaborone
Price Range: $183 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peermont Walmont at The Grand Palm 4*
Number of rooms: 187
Reservation Options:
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Also Known As:
Peermont Walmont At The Grand Palm Hotel Gaborone
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Questions & Answers

Here's what travellers have asked, with answers from Peermont Walmont at The Grand Palm staff and other travellers.
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Questions? Get answers from Peermont Walmont at The Grand Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The restaurant receptionist is not focused on customer requirements, but is more focused on doing what they have been told to do. One should be able to choose a drink after picking a meal to ensure that the drink goes with the meal. But you are asked to pick a drink upon entering, as if it is part of the buffet.”
 of 5 bubbles sebelem2017, 20 Feb 2017 | Read review
“Chocolate is a nice touch”
 of 5 bubbles beautyt2017, 20 Feb 2017 | Read review
“Request a room facing away from pool towards the parking.”
 of 5 bubbles 114winstonw, 19 Feb 2017 | Read review
“I did not leave a tip”
 of 5 bubbles industrial_frank, 12 Dec 2016 | Read review
“Reduce the noise levels from the trolleys”
 of 5 bubbles , 11 Dec 2016 | Read review
5 of 5