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Peermont Walmont at The Grand Palm

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Peermont Walmont at The Grand Palm
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296 Reviews from our TripAdvisor Community

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Showing 280: English reviews
Jwaneng, Botswana
Reviewed 31 October 2016

Endure that some lights can operate independently from using access card Provide more bottled water in the room and gym (special during time of the year when the temperature are very high Provide soft slippers/shoes in the room Provide adequate towels in the gym

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Helpful?
Thank tshepisom322
Pretoria, South Africa
Reviewed 28 October 2016

I have to admit the negative check in experience here as a first time visitor of this hotel shaded my general experience of this hotel with lots of potential if they really tried. First of all I don't care too much that the porters carry my bags, but I care that they at least offer. If I didn't have to...

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Helpful?
Thank mongezim869
Management response:

Dear Guest Thank you very much for supporting The Walmont and for giving us feedback . On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness...

Cape Town Central, South Africa
Reviewed 27 October 2016

I travel a great deal and have three requirements to make me happy: 1. quiet to sleep - staff were fabulous when I asked to be moved from next to the elevators 2. good coffee - instant does not make the grade in a 5 star hotel (especially when the 4 star competition offers pod machines 3. stable, fast, free...

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Helpful?
Thank 568Micheal568
Management response:

Dear Guest Thank you very much for supporting The Walmont and for giving us feedback . On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness...

Johannesburg, South Africa
Reviewed 24 October 2016 via mobile

This hotel was a 5 star , and was downgraded to a 4 star. The restaurant ran short of bread and they forget the standard order, normal food order takes around 45 minutes. Beds were not made for the day as they ran out of sheets, hotel was around 20% full. Breakfast was a disaster, 6 people were at breakfast...

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Helpful?
Thank devrajalan
Management response:

Dear Guest Thank you for supporting Walmont Hotel. We are disappointed to learn of your negative experience with us. Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution. It is only through the feedback from our valued customers that...

Johannesburg, South Africa
Reviewed 17 October 2016

A pleasant hotel with friendly and efficient staff. I had one of the best fillet steaks ever at the restaurant! My only criticism is that it is very difficult to operate the shower (in the bath) - I eventually had to make do with a bath.

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Thank Michael D
Victoria, Seychelles
Reviewed 12 October 2016

This was my second stay at the Grand Palm, The first time i had the time to watch a movie. ( Not sure if the cinema is still operational) as i didn't have the time to check. The casino is fine. The staff are polite and friendly. Look forward to returning some other time.

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Helpful?
Thank patrickcP1086JH
Management response:

Dear Guest Thank you for your Survey. The cinema is not operational anymore although they are cinemas in the City at three different locations being Masa, Riverwalk Mall and Game City. We hope that you will come soon and see the scenery and the change. Kind Regards Michelle Gwafila

Gaborone, Botswana
Reviewed 11 October 2016

Air conditioning system below standard,my stay was very uncomfortable. Totaly no value for my money. Maintanance personnel failed to solve the issue and then insisted the aircon was fully functional.Having stayed at the less ranked metcourt in my stay there was worlds better.

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Thank sen140
Bale_Gaseitsiwe, Guest Relations Officer at Peermont Walmont at The Grand Palm, responded to this review

Dear Guest Thank you for supporting Walmont Hotel and thank you very much for giving us feedback. We are disappointed to learn of your negative experience with us. Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution. It is...

Cape Town Central, South Africa
Reviewed 10 October 2016

This was a a very good venue. The hotel has preserved some of the original trees which lend a calm, bushveld atmosphere, in the heart of Gaborone. The hotel is also a short walk to the Conference Centre in which we worked.

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Thank 287stephenq
Bale_Gaseitsiwe, Guest Relations Officer at Peermont Walmont at The Grand Palm, responded to this review

Dear Guest Thank you very much for supporting The Walmont and for giving us feedback. On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness...

Grimsby
Reviewed 7 October 2016 via mobile

From check in to dining, to breakfast, the surroundings all superb. Even better are the staff- so friendly. The rooms are comfortable. Highly recommend this hotel if you're in Gaborone. I missed seeing the monkeys playing in the garden in the morning.

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Thank Trev3
Bale_Gaseitsiwe, Guest Relations Officer at Peermont Walmont at The Grand Palm, responded to this review

Dear Guest Thank you very much for supporting The Walmont and for giving us feedback. On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness...

Reviewed 3 October 2016 via mobile

I had booked this hotel through TripAdvisor. The prices which was shown when booking the hotel and as per the confirmation email was different from the one hotel has charged. When I asked them regarding the same the receptionist was so rude that she didn't answer the questions properly and asked me to call hotels.com customer care. When I contacted...

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Helpful?
Thank Vinodh M
Bale_Gaseitsiwe, Guest Relations Officer at Peermont Walmont at The Grand Palm, responded to this review

Dear Guest Thank you for supporting Walmont Hotel and thank you very much for giving us feedback. We are disappointed to learn of your negative experience with us. Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution. It is...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Discover the ultimate business and leisure experience...The luxury Walmont hotel at The Grand Palm offers 187 rooms and suites. The distinctive character and charm of this elegant hotel blends efficiency, comfort, luxury and privacy into absolute harmony - perfect for both business and leisure travellers. It is equipped with all the facilities and modern conveniences that discerning travellers have come to expect. Breakfast can be enjoyed at Mokolwane Bistro offering a sumptuous international buffet. The Executive 5th floor, with the exclusive Executive Club Lounge, offers the travelling executive unsurpassed business services. Guests also have access to the casino, dining, and variety of recreation facilities, as well as the magnificent banquet and convention facilities of the Gaborone International Convention Centre (GICC). Hotel features (188 rooms) 49 Deluxe twin rooms, 90 Deluxe queen rooms, 34 Executive rooms, 5 Premier suites, 8 Executive suites, 1 Presidential suite and 1 Special assistance room. Smoking and non-smoking rooms available. ... more   less 

Additional Information about Peermont Walmont at The Grand Palm

Address: Molepolole Road, Gaborone, Botswana
Region: Botswana > South-East District > Gaborone
Price Range: $173 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peermont Walmont at The Grand Palm 4*
Number of rooms: 187
Reservation Options:
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Also Known As:
Peermont Walmont At The Grand Palm Hotel Gaborone
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Questions & Answers

Here's what travellers have asked, with answers from Peermont Walmont at The Grand Palm staff and other travellers.
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Questions? Get answers from Peermont Walmont at The Grand Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I did not leave a tip”
 of 5 bubbles industrial_frank, 12 Dec 2016 | Read review
“Reduce the noise levels from the trolleys”
 of 5 bubbles , 11 Dec 2016 | Read review
“Most rooms are perfect but 5th floor rooms have minibars and more security access to the floor.”
 of 5 bubbles rndlovun, 7 Dec 2016 | Read review
“Renovate the rooms please”
 of 5 bubbles 585phineasm, 30 Nov 2016 | Read review
“Ensure that round plugs are available or at plugs an adopter”
 of 5 bubbles ditirom2016, 27 Nov 2016 | Read review
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