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Peermont Walmont at The Grand Palm

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284 Reviews from our TripAdvisor Community

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Showing 269: English reviews
Johannesburg, South Africa
Reviewed 21 September 2016 via mobile

Spent three days in Gaborone and stay here when I visit Botswana. The hotel is good clean and have attentive professional staff. The pool is currently being refurbished. The restaurants in the hotel are excellent and they serve a great breakfast.

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Helpful?
Thank William G
Bale_Gaseitsiwe, Guest Relations Officer at Peermont Walmont at The Grand Palm, responded to this review

Dear Guest Thank you very much for supporting The Walmont and for giving us feedback. On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness...

Palapye, Botswana
Reviewed 18 September 2016

Overall an excellent hotel in a nice location and great drinks at the bar. Pool was under maintenance. Outdoor facilities needs to open longer. Helpfully staff and quiet. Would stay again there and spend more time in Gabs.

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Helpful?
Thank Torsten R
Bale_Gaseitsiwe, Guest Relations Officer at Peermont Walmont at The Grand Palm, responded to this review

Dear Guest Thank you very much for supporting The Walmont and for giving us feedback. On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness...

Johanessburg
Reviewed 16 September 2016

I have stayed at this hotel on a regular basis. And for the last 18 months have complained that the toaster they use for breakfast does not work unless you eat burned toast and they have done nothing about it. The chef says says that it has been repaired which is untrue. I can not believe that they will not...

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Helpful?
Thank G162DFred
Bale_Gaseitsiwe, Guest Relations Officer at Peermont Walmont at The Grand Palm, responded to this review

Dear Guest Thank you for supporting Walmont Hotel and thank you very much for giving us feedback. We are disappointed to learn of your negative experience with us. Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution. It is...

London, United Kingdom
Reviewed 11 September 2016

I stayed here a few years ago and the hotel was fairly new then but getting old and tired. The standards have dropped and the service is very poor especially at the pool restaurant serving basic food. We ordered our pizzas and burgers and only came an hour later and it wasnt even busy. We complained to the manager but...

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Helpful?
Thank Kabelo M
Bale_Gaseitsiwe, Guest Relations Officer at Peermont Walmont at The Grand Palm, responded to this review

Dear Guest Thank you for supporting Walmont Hotel and thank you very much for giving us feedback. We are disappointed to learn of your negative experience with us. Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution. It is...

Cape Town Central, South Africa
Reviewed 7 September 2016

This hotel has such great ambitions to be 5*, and comes so close. I arrived quite late at night - I was welcomed, registered in an instant, and within moments was in my room. The room itself was gracious and spacious, and I could barely fault it. Little touches like the hanging cupboard, which was spotlessly white - you take...

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Helpful?
Thank A-Nutty-Prof
BonnieDingalo, Guest Relations Manager at Peermont Walmont at The Grand Palm, responded to this review

Dear Guest Thank you very much for supporting The Walmont and for completing our E-Questionnaire On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness...

Johannesburg, South Africa
Reviewed 6 September 2016 via mobile

After a long day it was a pleasure arriving at The Grand Palm. Check-in was seamless and my room was ready. The hotel staff are friendly and helpful. The only downside was that they were renovating the pool. If this is complete it will be perfect. The food in the Mokolwane Bistro was good for a Buffet and I enjoyed...

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Helpful?
Thank 459pieters
BonnieDingalo, Guest Relations Manager at Peermont Walmont at The Grand Palm, responded to this review

Dear Guest Thank you very much for supporting The Walmont and for completing our E-Questionnaire On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness...

Faversham, United Kingdom
Reviewed 3 September 2016

This is a very nice hotel in a lovely setting. The staff were very friendly and professional and the room was excellent. I would very much recommend it as it represented very good value for money. Highly recommended!

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Helpful?
Thank Hhihan
BonnieDingalo, Guest Relations Manager at Peermont Walmont at The Grand Palm, responded to this review

Dear Guest Thank you very much for supporting The Walmont and for giving us feedback On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness...

Johannesburg, South Africa
Reviewed 1 September 2016 via mobile

Stayed at this Hotel for a business trip. Check was quick and easy. Room was neat and clean however I really don't like rooms that have the shower in the bath. The room didn't have bottled water on arrival, had to wait till after 6pm for house keeping to do the room turn down to get water. A little odd...

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Helpful?
Thank bazzer1911
BonnieDingalo, Guest Relations Manager at Peermont Walmont at The Grand Palm, responded to this review

Dear Guest Thank you for supporting Walmont Hotel and for giving us feeback . We appreciate the time it takes to bring to our attention the service issues that you experienced at our property. Your comments are taken very seriously and are fully investigated by each department manager to ensure that we constantly improve our standards. As we work together...

Johannesburg, South Africa
Reviewed 1 September 2016

The hotel is relatively comfortable but the service was a bit lacking and the hotel is feeling old. Needs an upgrade or refurbishment. Wifi is good, breakfast was good, restaurants were good. Room service was fine.

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Helpful?
Thank Phrenicz
BonnieDingalo, Guest Relations Manager at Peermont Walmont at The Grand Palm, responded to this review

Dear Guest Thank you very much for supporting The Walmont and for giving us feedback . On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness...

London
Reviewed 20 August 2016

By local standards this is a good hotel, but by international standards it matches price but falls short in terms of general courtesy, efficiency, consistency of service and expectations. Despite the inefficiencies staff appear to be overpopulated and over-supervised and a lot of very basic mistakes are made in delivering standard guest services. There are exceptions. The room cleaning service...

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Helpful?
Thank poplarcottage
BonnieDingalo, Guest Relations Manager at Peermont Walmont at The Grand Palm, responded to this review

Dear Guest Thank you very much for supporting The Walmont and for giving us feedback . On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
Official Description (provided by the hotel)
Discover the ultimate business and leisure experience...The luxury Walmont hotel at The Grand Palm offers 187 rooms and suites. The distinctive character and charm of this elegant hotel blends efficiency, comfort, luxury and privacy into absolute harmony - perfect for both business and leisure travellers. It is equipped with all the facilities and modern conveniences that discerning travellers have come to expect. Breakfast can be enjoyed at Mokolwane Bistro offering a sumptuous international buffet. The Executive 5th floor, with the exclusive Executive Club Lounge, offers the travelling executive unsurpassed business services. Guests also have access to the casino, dining, and variety of recreation facilities, as well as the magnificent banquet and convention facilities of the Gaborone International Convention Centre (GICC). Hotel features (188 rooms) 49 Deluxe twin rooms, 90 Deluxe queen rooms, 34 Executive rooms, 5 Premier suites, 8 Executive suites, 1 Presidential suite and 1 Special assistance room. Smoking and non-smoking rooms available. ... more   less 

Additional Information about Peermont Walmont at The Grand Palm

Address: Molepolole Road, Gaborone, Botswana
Region: Botswana > South-East District > Gaborone
Price Range: $121 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peermont Walmont at The Grand Palm 4*
Number of rooms: 187
Reservation Options:
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Also Known As:
Peermont Walmont At The Grand Palm Hotel Gaborone
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Questions & Answers

Here's what travellers have asked, with answers from Peermont Walmont at The Grand Palm staff and other travellers.
3 questions
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Questions? Get answers from Peermont Walmont at The Grand Palm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Renovate the rooms please”
 of 5 bubbles 585phineasm, 30 Nov 2016 | Read review
“Ensure that round plugs are available or at plugs an adopter”
 of 5 bubbles ditirom2016, 27 Nov 2016 | Read review
“Rooms overlooking the Pool area where you can enjoy looking at the monkeys frolicking in the trees early mornings.”
 of 5 bubbles Sybs2501, 27 Nov 2016 | Read review
“Make sure the porter explains how the shower works!”
 of 5 bubbles michaeldS8547QF, 17 Oct 2016 | Read review
“Try get onto the 5th floor less noise from the restaurants and pub on the ground floor. Take you own toaster if you do not like burnt toast, and stay away from the evening buffet although the on site steak restaurant is probably the best in Botswana and the hotels saving grace.”
 of 5 bubbles G162DFred, 15 Sep 2016 | Read review
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