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Cresta Lodge Gaborone

Expedia.comUSD 76*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 78*
USD 76*
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USD 77*
USD 77*
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Cresta Lodge Gaborone
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64 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Pretoria
Reviewed 15 June 2016

I experienced excellent service at this hotel. From security at the gate, porters, reception through to the manager, all friendly and helpful. Close to town and main roads. Pool and gym a plus. Terrace cafe -delicious coffee!

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Helpful?
Thank Dorothy M
Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Dorothy M. Greetings from Cresta Lodge Gaborone. We were honoured to have you as our guest. We look forward to welcoming you back to Gaborone and especially to Cresta Lodge. Kind regards Mr. B. Dass | GM, Cresta Lodge

Perth, Australia
Reviewed 16 May 2016

Good sized rooms with good bedding and excellent air conditioning. The bathroom is nice but needs a good clean, perhaps an update to remove the old grout. The pool is good and clean to swim in. We didn't eat at the hotel as there is plenty of restaurants around. Easy access for a car and good safe car parking available.

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Helpful?
Thank jodes2902
Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Jodes2902 Thank you for staying with us. We are in the process of updating our bathrooms and trust that you will see a marked difference during future visits. We look forward to welcoming you back. Kind regards B. Dass | GM, Cresta Lodge Gaborone.

Stockholm, Sweden
Reviewed 24 April 2016 via mobile

Stayed for five days while on business in Gaborone, decent but not excellent. Leak in the sewer system caused some smell in the corridor where I was staying. Most of the staff was really friendly and service minded. Pool was not so clean, so never went in, however the gym was ok. Rooms comfortable, but a little wore down.

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Helpful?
Thank Marie B
Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Marie B. Thank you for staying at Cresta Lodge Gaborone. We were honoured to have you as our guest for five days. We are pleased that you found our staff friendly and service minded. We apologise for the inconvenience caused due the maintenance issues raised in your feedback. These have been attended to. Kind regards B. Dass, GM, Cresta...

Johannesburg, South Africa
Reviewed 16 April 2016

I was there for two nights in a week for business and was very pleasantly surprised - by far the best place I have stayed in in Botswana. The rooms are neat, clean and have sufficient amenities. The variety of foods was great. As a vegetarian I was pleasantly surprised. The quality and quantity of food was lovely. I ordered...

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Helpful?
Thank RuthYvonne1
Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear RuthYvonne1 Thank you for awarding us full marks on Tripadvisor. We appreciate the recommendation and look forward to welcoming you back. Kind regards B. Dass | GM, Cresta Lodge Gaborone.

Gaborone, Botswana
Reviewed 1 December 2015

A first class experience,Excellent and most relaxing service and accomodation.Its true that at cresta one smile starts another. When I rewind and Play my Cresta experience, I can only take a smile.Mr Das and Team welldone for your hospitality

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Helpful?
Thank Oyom
Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Oyom Greetings from Cresta Lodge Gaborone. Thank you for staying with us. We are delighted that you enjoyed your stay with us. We were honoured to be of service to you and look forward to seeing you soon. Kind regards B. Dass General Manager, Cresta Lodge Gaborone.

Francistown, Botswana
Reviewed 30 November 2015

Great staff, lodge very clean , secure parking24hrs security , very friendly and helpful staff.its well situated in the city centre , access to the air port and the business centres. rooms are very cleaning with all required amenities

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Helpful?
Thank bolokanang p
Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Bolokanangp Thank you for recommending Cresta Lodge Gaborone to the Tripadvisor community. We were honoured to be of service to you. We look forward to welcoming you back. Kind regards B. Dass General Manager, Cresta Lodge Gaborone.

Reviewed 27 November 2015 via mobile

Disappointing experience: At check-in we were asked to wait until the twin room is ready. After 30 min we asked again and the room was ready - just nobody would have told us. In the room there were mosquitos and the tables were dirty. Shower was leaking. No pool towels. Service at the reception, pool and breakfast very unfriendly -...

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Helpful?
1Thank Falk R
Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Falk R. Thank you for staying at Cresta Lodge Gaborone. We are sorry that our processes did not work as well as they should have - we apologise for the inconvenience caused. Please rest assured that correct action is being taken including retraining and closer supervision for our frontline team to avoid recurrence. We hope you will consider staying...

Reviewed 10 November 2015

I spent 3 nights at lodge the rooms are a bit tired and old the linen was clean though but overall experience not great .The main door to the room seemed like it had been broken and fixed 100 times with patched holes ,There is no bottled water in rooms bu they provide a flask with water not sure if...

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Helpful?
Thank Stan M
Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Stan M. Thank you for staying at Cresta Lodge Gaborone. We appreciate your feedback on areas needing improvement. We are working on areas where we fell short as our primary goal is to ensure that our guests have a comfortable stay with us. Please accept our apologies for the service and product glitches. Corrective action is in progress. We...

Staines, United Kingdom
Reviewed 9 October 2015

We stayed here en route to Serowe and Johannesburg. The rooms were of an OK size but the bathrooms could have been cleaner. The most disappointing part was that the hotel could not advise us on trips in the area even though they had a member of staff specifically for this.

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Helpful?
Thank Serowesister
Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Serowesister Thank you for reviewing Cresta Lodge Gaborone on Tripadvisor. We are sorry for the inconvenience caused. Our guest relations team is going through product knowledge re-training and appreciation of the city of Gaborone. In addition, closer supervision and mentoring of the team is being carried out. We trust that these measures will help to address short-comings in our...

Heathrow
Reviewed 7 October 2015

On booking in we were satisfied with our room, the General Manager was on duty and the staff were very attentive, however the next day the Manager was not on duty and service was very poor, in the restaraunt we had to keep waving at the staff to get some attention as they were busy talking in a group, we...

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Helpful?
Thank LittleGeniusHeathrow
Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear LittleGeniusHeathrow Thank you for staying with us. I would to sincerely apologise for the inconstancies in our service and the inconvenience caused as a result. The areas of concern in your feedback are being addressed. Kind regards B. Dass General Manager, Cresta Lodge Gaborone.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Shuttle Bus Service
  • Business Centre with Internet Access

Additional Information about Cresta Lodge Gaborone

Address: From City Center 2 Km | 2 Km from City Center, Gaborone 00000, Botswana
Region: Botswana > South-East District > Gaborone
Price Range: $99 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cresta Lodge Gaborone 3*
Number of rooms: 160
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Also Known As:
Cresta Lodge Gaborone Hotel Gaborone
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Questions & Answers

Questions? Get answers from Cresta Lodge Gaborone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer rooms between 404 & 412. Sunny in morning, close to the Terrace café, reception, bar & a view of the swimming pool.”
606AlanS, 11 Apr 2017 | Read review
“Ground floor near reception was good both times”
DurbanPearl, 4 Dec 2016 | Read review
“All rooms are okay since the hotel is located in a quiet place”
246thata, 12 Sep 2016 | Read review
“Rooms on the eastern side gives a full view to the pool area and garden”
Oyom, 30 Nov 2015 | Read review
“The rooms at the back of the hotel overlook the pool.”
Serowesister, 9 Oct 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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