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Hotel Alvalade

Hotels.comUSD 315*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hotel Alvalade
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119 Reviews from our TripAdvisor Community

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Showing 77: English reviews
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London, United Kingdom
Reviewed 5 weeks ago via mobile

Physically, this hotel is fine. Luanda has its 'issues' but the hotel is clean, well maintained and felt safe. It's quite expensive for what it is - but then Luanda is a very expensive city. We travelled to Luanda from Botswana, where people are generally kind, gentle and helpful. Compared to 'that' the attitude of the staff at the Alvalade...

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Helpful?
Thank Julian S
TDHotels, General Manager at Hotel Alvalade, responded to this review

Dear Julian, Thank you very much for your comments. Your feedback is highly appreciated. I would also like to share with you how unfortunate it is to acknowledge that you have not felt a warm welcome from our staff and let me apologise for that. Nonetheless, we are looking forward to welcoming you once again with a big smile from...

Reviewed 8 March 2017

Room good. View...Luanda......cleaners.excellent. Try paying for something. They do not take AMEX (OK but oil companies all use AMEX or VISA) and they do not like the cut of my Visa (UK). Queue 30 mins of explanation to a parade of hotel staff who look upon you like a criminal. I can just about live with the fact you charge...

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Helpful?
Thank Keith C
TDHotels, General Manager at Hotel Alvalade, responded to this review

Dear Keith, Firstly I want to thank you for your feedback. It is apparent that in your case we fell short when providing a good guest experience and I apologise for the inconvenience we might have caused. Moreover and unfortunately, there is no direct/company handling for American Express in Angola, therefore, the hotel is not allowed to charge them directly...

Cascais, Portugal
Reviewed 25 January 2017

I stayed in Hotel Alvalade in January, full pension regime. A nice, confortable hotel, good food and service. Time and tough economic situation show, but overall the hotel is working very well. Large and clean room, very good bathroom. Good meeting rooms. Meals with a good buffet.

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Helpful?
Thank JoaoRCosta
TDHotels, General Manager at Hotel Alvalade, responded to this review

Dear João, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards, General Manager

Reviewed 19 January 2017 via mobile

Recently had a 1 night stay in this hotel. Good location a few minutes drive from the airport. Decent rooms with nice views of the swimming pool. Food was buffet lunch and breakfast which was ok considering it it West Africa. Very expensive but that's Luanda for you

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Helpful?
Thank tonybeefy
TDHotels, General Manager at Hotel Alvalade, responded to this review

Dear Guest, Thank you for taking the time to write such nice comments after your stay with us. I am truly pleased to hear that we have fulfilled your expectation regarding our service and facilities. Our Team's main goal is to offer each Guest's stay an unforgettable experience. It was a pleasure to have you as our Guest and I...

Jakarta, Indonesia
Reviewed 6 January 2017

Luanda is not always the easiest capital to find good accommodation; Hotel Alvalade is a good choice here. Getting older but still maintained and clean with careful staff. You get all you need for a short professional stay there.

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Helpful?
Thank Kaourantin
TDHotels, General Manager at Hotel Alvalade, responded to this review

Dear Kaourantin. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards, General Manager

Le Creusot, France
Reviewed 2 December 2016

My hotel room, as well as som of the public spaces, smelled as if it had not been aired. Ever. The food in the restaurant was bland and boring. When the elevator got stuck, with me in it, I discovered that the alarm button did not work. The ONLY difference between hot and cold water was that the cold water...

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Helpful?
Thank SusanneSvensdotter
TDHotels, General Manager at Hotel Alvalade, responded to this review

Dear Susanne, thank you for sharing your opinion with us. We have already taken action regarding the A/C situation in the room which you have stayed. Concerning the public areas, I would like to inform you that we are waiting for new equipment for the ventilation system and we will have it replaced. Furthermore, our elevators are daily checked by...

Paphos, Cyprus
Reviewed 19 September 2016

Hotel Avalade is a great hotel close to the airport. It belongs to the same group that own Bahi & Tropicana and most likely the oldest of the three as its looking a little dated. However its a very friendly hotel with great staff and very comfortable rooms. When I need a hotel close to the airport with friendly faces...

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Helpful?
Thank Jon064
TDHotels, General Manager at Hotel Alvalade, responded to this review

Dear Jon064, Thank you for taking the time to review Hotel Alvalade. I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future. General Manager

Johannesburg, South Africa
Reviewed 17 September 2016

The rooms are spacious and comfortable. The power sockets could be more accessible as they are inconvenient for charging laptops etc. The service in the restaurant was good, the food was a buffet style and reasonable. I stayed one night with a 04:00 departure the next day which was handled well. The second night was two days later and the...

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Helpful?
Thank thehzos
TDHotels, General Manager at Hotel Alvalade, responded to this review

Dear Thehzos, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! General Manager

Pretoria, South Africa
Reviewed 14 August 2016

The hotel is pretty average in all aspects. The food is not exceptional and the service pretty much the same. A poor command of the English language made communication difficult from soliciting help with the WiFi not working properly to getting an itemized bill. The a/c did not work well and the bathroom amenities was not replenished. The Cuca beer...

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Helpful?
Thank FanieBosman
TDHotels, General Manager at Hotel Alvalade, responded to this review

First of all, we would like to thank you for your comments. Secondly, we are conscious that we are not flawless even though we work hard every day in order to please our guests and for the same reason we regret that our services have not entirely met your expectations. We would appreciate if could you provide us the room...

Cape Town, South Africa
Reviewed 23 June 2016

Good hotel in Luanda. Expensive like others but I didn't complain on anything. And I liked their breakfasts (buffet). Rooms/bathrooms are clean, staff is friendly and speak English well. Internet free of charge and there were no issues to use it in your room (you can link only 2 devices to the internet). Laundry/pressing service works well. I can recommend...

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Helpful?
Thank Eryk932
TDHotels, General Manager at Hotel Alvalade, responded to this review

Dear Guest Thank you for taking the time to write such nice comments after your stay with us. I am truly pleased to hear that we have fulfilled and exceeded your expectation regarding our service, facilities and breakfasts. Our Team's main goal is to offer each Guest's stay an unforgettable experience. It was a pleasure to have you as our...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
Official Description (provided by the hotel)
A COMPELLING DESTINATION FOR VISITORS TO LUANDA Hotel Alvalade is an excellent choice for visitors to Luanda, whether for business or leisure. The combination of modern architecture, ease of access, great hospitality and welcoming atmosphere is sure to impress guests. A mere 5 minutes from the “4 de Fevreiro” international airport, this Hotel contains 188 rooms and 14 Junior Suites with Wireless internet, a restaurant, two bars, a Conference Centre and many services to ensure you have a pleasant stay. Comfortable, large and well equipped, here you may easily plan meetings, welcome clients or simply relax after a long work day in the city. Choose a room with Luanda Island views and experience the magnificent Angolan sunset. A truly unique experience. ... more   less 

Additional Information about Hotel Alvalade

Address: Av. Comandante Gika, Luanda, Angola
Region: Angola > Luanda Province > Luanda
Price Range: $399 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Alvalade 4*
Number of rooms: 202
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Also Known As:
Alvalade Hotel Hotel Luanda
Alvalade Hotel Luanda
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Questions & Answers

Questions? Get answers from Hotel Alvalade staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go somewhre else”
keithcQ4955VD, 8 Mar 2017 | Read review
“view to the Luanda bay”
JoaoRCosta, 25 Jan 2017 | Read review
“Higher up would give less noise from AC units in neighboring houses.”
SusanneSvensdotter, 2 Dec 2016 | Read review
“Ask for a view to the sea. West facing.”
thehzos, 17 Sep 2016 | Read review
“Top floor rooms have a good view over Luanda”
SafariM, 12 Mar 2016 | Read review
5 of 5
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USD 315* /night
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Prices are for 1 room, 2 adults
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