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The Kingdom at Victoria Falls

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1,065 Reviews from our TripAdvisor Community

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There are newer reviews for The Kingdom at Victoria Falls
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Showing 771: English reviews
Sydney, Australia
Reviewed 17 November 2015

On a recent trip to Victoria Falls our travel agent booked us into this hotel for 5 nights and we were very pleased that she did. We had a wonderful experience staying here and recommend that you consider staying here for your next trip to Victoria Falls, we will certainly be back. We loved the buffet breakfast each morning and...

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Helpful?
Thank JetSetPhotoTours
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Coco L Thank you for your review on Trip Advisor and for highlighting that you found the Kingdom hotel to be a peaceful gate away. I am pleased to hear that you had a wonderful experience during your stay with us. Once again thank you for the positive feedback. I look forward to welcoming you again in future Regards...

George, South Africa
Reviewed 17 November 2015

I visited The Kingdom as part of my honeymoon for 4 nights. The staff are the friendliest group I've ever had anywhere! Room was awesome, room service prompt & breakfast buffet really good. Only negative thing was a conference group of 200+ that we had to compete with at a breakfast one morning, would have recommended they give a heads-up...

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Thank leeuwdriftsafaris
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear leeudriftsafaris Thank you for taking time to complete this survey. The concern you make mention of has been noted and corrective action will be taken. It is through guest like you that we can continuously improve our service delivery to all our guests. Once again thank you for the constructive feedback. Regards Derrick Kung General Manager The Kingdom at...

London, United Kingdom
Reviewed 13 November 2015

I stayed at the The Kingdom hotel, after a week long safari in Botswana. Whilst the location of the hotel is great, I am afraid the facilities were terrible. The hotel advertises free wifi, but it hardly workes, checking in on line and then obtaining the print out was long and stressful experience. I was stock in the lift for...

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1Thank Shole M
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Shole M Thank you for taking time to complete this survey. I regret that you encountered so many challenges during your stay with us which deprived you of a memorable stay. I do value your comments and it is through guests like you that we can continuously improve our service delivery to our customers. The issues you make mention...

Southafrica
Reviewed 13 November 2015 via mobile

A la carte dining;spa;casino;poolside cocktails and leisurely large rooms with all the amenities are yours at this lovely hotel.styled similiarly to Lost City af sun city it makes for a pampered luxurious stay with victoria falls a mere 2 minute walk away........staff is hospitable and polite.thoroughly njoyed my stay

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Thank Rash1275
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Rash1275 Thank you for posting this positive feedback on us. It is pleasing to hear that you noticed the proximity of the hotel to the Falls and liked our spacious rooms, the hospitable and polite staff. I look forward to welcoming you again in the near future Regards Derrick Kung General Manager The Kingdom at Victoria Falls

south carolina
Reviewed 3 November 2015

Great location and well kept facilities for older hotel. However, in 2015 to ask $3.00 to use a computer to check-in for your flight and not having a printer for boarding passes is very outdated. Likewise, a flat rate buffet dinner ($27.00) should include water. $2 for each small bottle of water is a bit much. The hotel is operated...

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2Thank ra0805
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear ra0805 Thank you for highlighting the experiences you encountered during your stay with us. The feedback you make mention of has been noted and it is through guest like you that we can continuously improve our service delivery. Once again thank you for the constructive feedback. I do hope to host you once again in future. Regards Derrick Kung...

Burlington, Canada
Reviewed 30 October 2015

We recently spent 5 nights at The Kingdom Hotel. It was the perfect spot at the end of a month long adventure to relax by the pool after mornings of adventures provided by Wild Horizons. The proximity to Victoria Falls, the shops, restaurants and markets is unrivaled. We had a ground floor room at the back of the complex where...

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1Thank McPage
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear McPage Thank you for your review on Trip Advisor and for highlighting that you found the Kingdom hotel to be a peaceful gate away. I am pleased to hear that staff have been of great service to you during your stay with us. Once again thank you for the positive feedback. I look forward to welcoming you again in...

Hwange, Zimbabwe
Reviewed 27 October 2015

i loved the room. it was so comfortable. i could see the smoke-that-thunders from my room. the environment was just peaceful and serene. though room service was not so swift. the location of the hotel was great cause there's a filling station just across and its just a walking distance into the city center. i wouldn't mind going back

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Thank plmaisiri
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear plmaisiri Thank you for taking time to complete this survey. I am glad to hear that you enjoyed your stay with us and you were also happy with the location of the hotel and rooms .The concern regarding room service not being swift has been noted at corrective action will be taken. I look forward to welcoming once again...

Calgary, Canada
Reviewed 24 October 2015

It is a very nice hotel, all done in an African theme, very tasteful, with beautiful wooden furniture and drawings on the walls. This is not a new hotel but it is clean and kept up. The only thing about rooms is missing fridge. I would love to drink a cold water when is +35 outside Service at reception was...

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Thank Mario1a
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Mario la Thank you for taking time to complete this survey. I am pleased to hear that you enjoyed your stay with us .Your comment regarding having mini bars in all rooms has been noted, currently we have them in executive rooms and we are in a process of purchasing some for rest of the rooms. I look forward...

Harare, Zimbabwe
Reviewed 23 October 2015 via mobile

We had a fabulous time at The Kingdom. The staff were always helpful and obligation. To Wild Horizons for organising all our activities ... Thank you. View from our room in the morning ... waking up to the beautiful sound of the little yellow birds chirping ... amazing ... !! Thank you ...

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Thank Karen W
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Karen W Thank for rating us so highly! It is pleasing to hear that you had a fabulous time us, staff were always helpful and you liked the view of the room where you woke up and heard the beautiful sounds of birds. I look forward to welcoming you in the near future. Kind regards Derrick Kung General Manager...

Buffalo Grove, Illinois
Reviewed 22 October 2015

The hotel is a bit outdated and felt empty during my stay, but that was made up for by the friendliness of the staff. The location is amazing, walking distance to the falls from a path just for the hotel-- tourist police monitor the path to keep away sellers but I didn't experience a problem as a solo woman. Also...

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Helpful?
Thank Lindsey H
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Lindsey H Thank you for taking the time to post a review on The Kingdom at Victoria Falls. I am pleased to learn that you enjoyed your stay with us. From the location,the friendly staff,the Tourism Police and the activities. The concern you make mention of regarding the wifi which is spotty on rooms further from the reception has...

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Amenities

Highlights
  • Free Internet
  • Pool
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Breakfast Available

Additional Information about The Kingdom at Victoria Falls

Address: 1 Mallet Drive, Victoria Falls, Zimbabwe
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Price Range: $211 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Kingdom at Victoria Falls 3*
Number of rooms: 294
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Also Known As:
The Kingdom At Victoria Falls Hotel Victoria Falls
Kingdom Hotel Zimbabwe
Kingdom Hotel Victoria Falls
Hotel Style:
#7 Business Hotel in Victoria Falls
#8 Spa Hotel in Victoria Falls
#9 Family Hotel in Victoria Falls
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Questions & Answers

Here's what travellers have asked, with answers from The Kingdom at Victoria Falls staff and other travellers.
28 questions
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Questions? Get answers from The Kingdom at Victoria Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5