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The Kingdom at Victoria Falls

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1,041 Reviews from our TripAdvisor Community

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Showing 751: English reviews
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Baltimore, Maryland
Reviewed 5 days ago NEW

The overall experience was 4-star-plus, but what impressed me the most was the level of customer service. At every turn, we were asked by different staff if we were enjoying our stay, had a good night, etc. and thanked us with grace. They create a family, not guest, atmosphere.

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Helpful?
Thank mmjkp
Lancashire
Reviewed 5 days ago NEW

Unfortunately I only stopped here the one night but was fairly impressed with the hotel. It has a very large footprint and my room was a fair walk from reception and the main entrance. The room was ok - clean with comfy beds, good A/C, free wifi and a decent sized bathroom. Had a small balcony but didn't use it....

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Thank leylander
Reviewed 6 days ago NEW

This B&B hotel was fantastic, in the heart of the "city", close to restaurants, local shops and central to activities, very adjacent to the Victoria Falls, where if you can actually hear the "Smoke that Thunders". Amazing atmosphere. Great hospitality by the poolside bar, James at the poolside was an excellent host on the first day that we got there....

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Thank Neha P
Chicago, Illinois
Reviewed 1 week ago

By all accounts, the Kingdom hotel is a very fancy hotel. It is rather large with "blocks" of rooms, accessible by footbridges, and a 5 minute walk from the main hotel lobby. The casino area is a very small area found in a secondary part of the hotel - you have to walk passed some "fast food" type outlets before...

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2Thank Coal1968
Kokhav Yair
Reviewed 2 weeks ago

In Zimbabwe, this enormous colonial hotel is second in luxury only to the Victoria Falls hotel. We got a room on the second floor and it took us almost ten minutes to reach it when we followed the man who carried our bags. Elevators are available only in the main building and some of our friends were lucky to get...

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Thank Yehuda70
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Yehuda70 Thank you for taking the time to post a review on TripAdvisor. I am pleased to note you enjoyed your stay from the spaciousness of the rooms, to the room amenities and the polite service. I have noted your comment regarding slow service. My Management team and I are looking into correcting this aspect. Thank you for choosing...

Reviewed 2 weeks ago

An amazing 5 star hotel, with all facilities at your convenience. The atmosphere is breath taking. it is safe and you can use plastic money so no worries about currency issues. a definitely must visit location. Very family friendly and evening entertainment is wow...

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Thank Sandra H
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Sandra H Thank your for your review. I am glad that you enjoyed your stay met your expectations. I hope that I can host you again in the future. Regards Derrick Kung General Manager The Kingdom at Victoria Falls

Windhoek, Namibia
Reviewed 3 weeks ago

Visited Victoria Falls with my sister early Feb 2017 and we stayed at The Kingdom Hotel. This Hotel need to be rated 6*. We got welcome drinks and one friendly guy carried our luggage to the room. The room is spacious and there is a big Tv for those who like to watch the news. One thing though, i do...

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Thank hendrina2016
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear hendrin2016 Thank you for your kind words and for taking the time to post a review on your stay with us. I deeply regret your experience in the bathroom. It is not my wish at all that valued guests such as you encounter such experiences. My Management team and I are taking Corrective Action. Regards Derrick Kung General Manager...

Johannesburg, South Africa
Reviewed 3 weeks ago via mobile

Arrived at this lovely place very close to the falls.. The rooms were lovely and clean.. and decor beautiful. .. Have recommended it to family and have even booked them in for a holiday. Visited when we did not have kids.. now that we do.. would love to bring them here too.

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Thank Chan281
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear From: Chan281 I am very pleased for the recommendation that you gave to your family! This indicates that you were satisfied with your stay which is important to me. I look forward to hosting your family and hosting you and your children again. Regards Derrick Kung General Manager The Kingdom at Victoria Falls

Ipswich, England, United Kingdom
Reviewed 4 weeks ago

If you are going to Victoria Falls then this is a excellent place to stay. You can cross the road from a side entrance straight to the Falls Park entrance. We found nothing to fault with the hotel but the area is full of beggars and pesterers that take the pleasure out of a stroll outside. To see the falls...

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1Thank Michael N
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Michael N Thank you for taking the time to post a review on TripAdvisor. I am glad that you enjoyed your stay with us here at The Kingdom at Victoria Falls. We will report you comment on the touts to the relevant authorities. Regards Derrick Kung General Manager The Kingdom at Victoria Falls

Newcastle upon Tyne, United Kingdom
Reviewed 20 February 2017

The Kingdom Hotel is quite majestic, the layout and decor is very African, and the size of everything is huge. We were in the Kings Club, so had bigger rooms and better services, though it was one of the furthest parts of the large hotel! The pool was good and well maintained by the attentive Freedom, the pool man! Beware...

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Thank Peter L
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Peter L Thank you for reviewing The Kingdom at Victoria Falls. I am glad to see that you loved the Kings’s Club room you stayed in and the services that were offered at the pool. The hotel is built within the National park area and at times baboons become a issue with some of our guests hence as precautionary...

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Amenities

Highlights
  • Free Internet
  • Pool
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Breakfast Available

Additional Information about The Kingdom at Victoria Falls

Address: 1 Mallet Drive, Victoria Falls, Zimbabwe
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Price Range: $223 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Kingdom at Victoria Falls 3*
Number of rooms: 294
Reservation Options:
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Also Known As:
The Kingdom At Victoria Falls Hotel Victoria Falls
Kingdom Hotel Zimbabwe
Kingdom Hotel Victoria Falls
Hotel Style:
#7 Business Hotel in Victoria Falls
#7 Spa Hotel in Victoria Falls
#9 Family Hotel in Victoria Falls
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Questions & Answers

Here's what travellers have asked, with answers from The Kingdom at Victoria Falls staff and other travellers.
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Questions? Get answers from The Kingdom at Victoria Falls staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Think twice!”
 of 5 bubbles colleenoz11, 19 Feb 2017 | Read review
“Rooms on the south side are large and sunny”
 of 5 bubbles taramistry7, 13 Feb 2017 | Read review
“All rooms are good.”
 of 5 bubbles kumarpoornima, 8 Feb 2017 | Read review
“Ask for a room at the back to overlook gardens/falls.”
 of 5 bubbles kitewrap, 26 Jan 2017 | Read review
“Try and avoid lake facing rooms as the frogs croak constantly”
 of 5 bubbles 98eddyb, 10 Jan 2017 | Read review
5 of 5