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Elephant Hills Resort

687 reviews
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Traveller (387)
Room & Suite (81)
Pool & Beach (34)
Overview
  • Excellent37%
  • Very good45%
  • Average14%
  • Poor3%
  • Terrible1%
Travellers talk about
“tennis courts”(8 reviews)
“zambezi river”(43 reviews)
“every hour”(21 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (687)Write a Review
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252
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21
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All reviewstennis courtszambezi riverevery hourmonkeys and baboonshotel is situatedenjoyed my staythe air conditioningfree shuttlesunset cruiseshuttle servicehelicopter riderooms are spaciousmosquito netnational parkconferencegroundstown
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101 - 105 of 611 reviews
Reviewed 27 July 2017

My wife and I spent four nights in the hotel. We stayed in the Deluxe Room which was wonderful. We were treated really well and the Elephant Hills staff made it very cosy and romantic for us. The daily breakfasts were superb, we were initially...More

Review collected in partnership with this hotel
Thank tm140
Response from NKO M, Manager at Elephant Hills ResortResponded 8 August 2017

Dear tm140 Thank you for staying with us and for sharing your experience during your stay. We are glad that you liked our hotel and enjoyed our food and hospitality. However please accept our apologies for the inconvenience caused by closing the pool. We are...More

Reviewed 24 July 2017

I enjoyed my stay at the hotel and the experience was more than I expected. The staff are very welcoming and have excellent customer care qualities. This is one of the best resorts in the continent....Trust me I mean itMore

Review collected in partnership with this hotel
Thank 351tinashec
Response from NKO M, Manager at Elephant Hills ResortResponded 8 August 2017

Dear 351tinashec Thank you for sharing the review of your stay with us. We are delighted that you had a great experience during your stay. Thank you again for your positive feedback regarding our staff, such feedback gives us pride in our most valuable asset,...More

Reviewed 23 July 2017

The location of this hotel is great! As we entered our room the first day, we looked out the window and saw an elephant walking majestically not to far away. The rooms are nice and spacious. All the staff we met were very polite, helpful...More

Thank Ole L
Response from NKO M, Manager at Elephant Hills ResortResponded 8 August 2017

Dear Ole L Thank you for sharing the review of your stay with us. We are delighted that you had a great experience during your stay. We can however assure you that we are working hard to refurbish the rooms and facilities among other improvement...More

Reviewed 22 July 2017

I enjoyed being located away from the town. Instead of very pushy street knick knack peddlers, I was surrounded by warthogs, baboons and loads of colorful birds. The staff was uniformly pleasant and helpful. There was a terrific marimba band that played in the evenings....More

Thank Connie C
Response from NKO M, Manager at Elephant Hills ResortResponded 23 July 2017

Dear Connie C Thank you for taking your time to review your stay with us. Your feedback is highly appreciated. Compliments about the hotel entertainment and staff are also appreciated. We delighted that you enjoyed your stay and we look forward to hosting you again...More

Reviewed 19 July 2017 via mobile

We spent three nights here recently. I would say overall the resort misses the mark. There seem to be better accommodations closer to town but also for more cost. And Elephant Hills is already costly but then again all of Victoria Falls is expensive. The...More

Thank MICHELLE111
Response from NKO M, Manager at Elephant Hills ResortResponded 23 July 2017

Dear Michelle 111 Thank you for reviewing your stay with us.We are pleased to know that you enjoyed your stay with us.Your feedback is valuable and well appreciated as it serves to improve our performance .We are working hard to refurbish the rooms and facilities...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free Parking
Bar/Lounge
Breakfast included
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Golf Course
Tennis Court
Outdoor pool
Details
Price range
USD 186 - USD 232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Victoria Falls
#6 Business Hotel in Victoria Falls
#9 Luxury Hotel in Victoria Falls
#9 Romantic Hotel in Victoria Falls
#9 Family Hotel in Victoria Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 186 - USD 232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Victoria Falls
#6 Business Hotel in Victoria Falls
#9 Luxury Hotel in Victoria Falls
#9 Romantic Hotel in Victoria Falls
#9 Family Hotel in Victoria Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (387)
Room & Suite (81)
Pool & Beach (34)
Dining (13)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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여 최
8 February 2018|
AnswerShow all 4 answers
Response from LIR8 | Reviewed this property |
I know they have two beds in a room for sure, as I traveled with a friend and we had two beds. they probably will have a roll away or something to accomodate your needs. I would send an email to the hotel. The hotel is... More
0
Votes
nyflo915
3 January 2018|
AnswerShow all 2 answers
Response from Marjory1 | Reviewed this property |
Hi, Elephant Falls is a great hotel and there is a tours desk in the foyer. We had pre booked our tours with 'Shearwater Victoria Falls' and were very pleased with everything. A Shearwater rep is at the hotel on the Tours... More
0
Votes
Anneline G
13 October 2017|
AnswerShow all 3 answers
Response from Lynne S | Reviewed this property |
The problem with all inclusive is you might not be around for lunch or you may want to go out e.g. to the Boma or another restaurant as there are so many places to eat out it would be sad to limit your options.
1
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12345610
Room Tips
"The room could do with slightly brighter light for reading."
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"Nice place"
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"You can have provisions for showers in your bathrooms."
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"Choose rooms that are upstairs to get a better aerial view. While rooms are safe it is prudent to secure..."
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