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Monomotapa Hotel- Legacy

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Monomotapa Hotel- Legacy
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281 Reviews from our TripAdvisor Community

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Showing 270: English reviews
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Nairobi, Kenya
Reviewed 1 week ago

Pros: Beautiful view over the Harare Gardens and the city. Great (super helpful) staff at reception (they were truly awesome) and taxi drivers. Good location. Cons: Dated rooms. Patchy wifi. Limited food and drink selection. Breakfast is pretty standard and not something I enjoyed. Lumpy beds and pillows. I did not enjoy my stay here. The rooms need renovating. Wouldn't...

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Helpful?
Thank njorogekui
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear njorogekui The management and team at Monomotapa would like to thank you for choosing us as your hotel of choice. We value your feedback as it allows us to improve our services. We are happy to know that found our staff helpful and awesome. However we have taken not of your suggestions and we assure you that we will...

Reviewed 2 weeks ago via mobile

After a Long Drive from Tanzania via Malawi, We decided to stop here! The Staff is so Lovely, Welcoming, Friendly, Professional & Very Helpful! The Hotel has its own Underground secured Parking, The Hotel has some lovely views from the Top floors of the City, Has a Pool, Restaurant and Lovely Neat Rooms! The Price is Standard too!, We Spent...

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Helpful?
Thank SalmanKhan786
Cary_0706, Public Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear SalmanKhan786 Thank you for choosing the Monomotapa as your hotel of choice. We are pleased with your very enthusiastic feedback of our service. We are more than delighted and pleased to know that you had a lovely experience at our hotel. We at Monomotapa work to ensure that all our guests are happy throughout their stay and we are...

Hyderabad, India
Reviewed 3 weeks ago

The hotel was nice in terms on hospitality and comfort. The rooms were spacious and nicely done. The hotel taxi services were good and were able to get on time. The location of hotel is of great advantage and is right next to Central business Area. All the required offices are located next to the hotel within walking distance. The...

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Helpful?
Thank Niting09
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear Niting09 Thank you for taking the time to give us your feedback on your recent stay with us.We are happy to know that we met your expectations whilst staying with us.We also greatly appreciate your having chosen Monomotapa Hotel as your home away from home. We really do appreciate your support, and we are delighted to have been of...

Nyanga, Zimbabwe
Reviewed 3 weeks ago

I enjoyed my stay and would recommend our future workshops to be conducted at the hotel Monomotapa.The food was very delicious,the staff were always smiling every time i had a conversation with them.This gave me a healing to me

Review collected in partnership with this hotel
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Helpful?
Thank sekaig2017
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear sekaig2017 Thank you for choosing Monomotapa as your hotel of choice.We are happy that you liked our accommodation as well as the service that you received from our staff.It is our duty to make our guests comfortable throughout their stay and on this occasion we managed to do so. Thank you once again for your recommendation and we look...

Gweru, Zimbabwe
Reviewed 3 weeks ago

Without doubt Monomotapa is one of the favorite hotels i have stayed in Harare Upon arrival we were warmly welcomed by the staff, given some refreshments while checking in. The rooms were very clean and in order. I enjoyed the view from the window of y room, the green garden. I also loved the gym. The breakfast was excellent. The...

Review collected in partnership with this hotel
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Helpful?
Thank 85juliem2017
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear 85juliem2017 Management and staff would like to thank you for choosing Monomotapa as your hotel of choice. We appreciate the feedback you gave us as it gives us a chance to continuously improve our services. We are appreciative of the positive comments you have mentioned about our check in, staff, breakfast and cleanliness of rooms. We at Monomotapa work...

Bulawayo Province, Zimbabwe
Reviewed 4 weeks ago

I classify this hotel as one of the best in Zimbabwe,all that is required in a hotel is there. The people are nice and friendly,always wiling to help. The rooms are world class standard and very clean.I would encourage and advise anyone in the World to stay in Monomotapa hotel without any hesitation.

Review collected in partnership with this hotel
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Helpful?
1Thank tsumbawest
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear tsumbawest Thank you for this wonderful review following your recent stay at Monomotapa Hotel. We also greatly appreciate your having chosen Monomotapa Hotel as your home away from home. We really do appreciate your support, and we are delighted to have been of service and that you enjoyed your stay with us. We at Monomotapa work to ensure that...

Johannesburg, South Africa
Reviewed 4 weeks ago

This hotel, is tired looking, has the potential of being special, staff are great, the interiors tired and old, the gardens need love and attention, and not inviting into larger gardens - plus municipal pool could be a wonderful precinct. The food was disappointing.

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Helpful?
Thank nicolette2108
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear nicolette2108 Thank you for choosing Monomotapa Hotel as your hotel of choice. We appreciate your feedback on your recent stay with us.Kindly accept our sincere apologies for not being able to provide you with the high standard of hospitality which is the general norm of our hotel. We genuinely regret the inconvenience caused to you because of this. We...

Reviewed 4 weeks ago

Excellent hotel with warm and caring staff. Will definitely go back. Room was very comfortable with and attentive housekeeping team. Food was great especially at the Monos restaurant. Staff is always willing to help.

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Helpful?
Thank Carol C
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear Carol C Thank you for choosing the Monomotapa as your hotel of choice. We are pleased with your very enthusiastic feedback of our service. Your business is important to us and we look hosting you on your next visit to the hotel.

Bulawayo, Zimbabwe
Reviewed 4 weeks ago

Situated in Central Harare, this Fabulous hotel with its very friendly Stafflooked after me very well. The Rooms and food we all to my satisfaction and l highly recommend the Hotel for anyone traveling to Harare on Business.

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Helpful?
Thank vhalimana1
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear vhalimana1 Thank you for taking time to give us feedback on your recent stay at Monomotapa Hotel.We also greatly appreciate your having chosen Monomotapa Hotel as your home away from home. We really do appreciate your support, and we are delighted to have been of service and that you enjoyed your stay with us. We at Monomotapa work to...

Gaborone, Botswana
Reviewed 4 weeks ago

The rooms are very clean, spacious and have all that you need including the iron, within the room. You don't have to call the reception to ask for these. This makes experience home away from home. The view of the bush park behind the hotel is wonderful if you love green places

Review collected in partnership with this hotel
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Helpful?
Thank keefelakem
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear keefelakem Thank you for taking the time to review us online. We appreciate your positive feedback.We are glad to know that our product met your expectations. We strive to ensure that our guests have the best possible stay while they are travelling for success and we are happy that this was the case with you. We look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The facilities at Monomotapa are specially designed for the convenience of the guest. The hotel provides a one-stop service where accommodation and other services are concerned. We have a wide selection of food and beverage outlets with the restaurants and bars to the full conference and banqueting facilities. Fitness center and outdoor swimming pool allows the guest to rest and relax. ... more   less 

Additional Information about Monomotapa Hotel- Legacy

Address: 54 Park Lane | Julius Nyerere Way, Harare, Zimbabwe (Formerly Crowne Plaza Hotels Harare - Monomotapa)
Region: Zimbabwe > Harare Province > Harare
Price Range: $152 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Monomotapa Hotel- Legacy 3.5*
Number of rooms: 243
Reservation Options:
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Also Known As:
Crowne Plaza Hotels Harare - Monomotapa Hotel Harare
Crowne Plaza Harare
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Questions & Answers

Here's what travellers have asked, with answers from Monomotapa Hotel- Legacy staff and other travellers.
5 questions
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Questions? Get answers from Monomotapa Hotel- Legacy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for higher floor”
 of 5 bubbles Niting09, 8 Mar 2017 | Read review
“All the rooms are very nice,for a family I would recommend room 703 for a test of quality.”
 of 5 bubbles tsumbawest, 28 Feb 2017 | Read review
“view is from higher floors.. all have a view.. mid of passage would have a better view.”
 of 5 bubbles nicolette2108, 27 Feb 2017 | Read review
“Best views”
 of 5 bubbles carolcZ3531MM, 27 Feb 2017 | Read review
“fantastic.”
 of 5 bubbles langtonm2017, 13 Feb 2017 | Read review
5 of 5