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All reviewsafter darkbuffet styleswimming poolwild animalsevening entertainmentsecurity staffhotel groundsmosquito netcape buffalomain buildingnice poollake manyarawater buffalostayed here for nightsrooms are largeturn down servicefood was great
We spent two nights at this lodge, and we very much enjoyed our stay. The staff was incredibly friendly, and the rooms were very comfortable. The exterior of the rooms is really cute.
As some reviews pointed out, while the lodge is in the park,...More
Response from SerenaHotels, Manager at Serengeti Serena Safari LodgeResponded 16 January 2018
We would like to thank you for choosing to stay with us and for taking time to share your experience.
As regards to the delayed lunch boxes, please note that the management takes attention to detail in service delivery very seriously and the...More
We were 4 people / 2 couples which have stayed here for 4 nights.
I would rate this hotel as good.
The hotel location is very central to the park and has a beautiful view over Serengeti.
Food variety again, it’s not much of a...More
We are just about to leave and we’re so sad to go. The staff have treated us amazingly well and they feel like friends. The safaris everyday have been incredible and we’ve seen so many amazing animals and our guide Olais was wonderful. I can’t...More
Our main purpose of this trip was to enjoy watching wildlife. The rooms were good and staff ok.
However, the food was very average which surprised me, given the price we paid . Lunch boxes given during safari trips were below average. I am sure...More
Response from SerenaHotels, Manager at Serengeti Serena Safari LodgeResponded 27 December 2017
Thank you for taking time to provide us with such detailed feedback about your recent stay with us. I am truly sorry to hear that some areas throughout your stay did not fully meet your expectations and for that please accept our most...More
My wife and i stayed at the property along with two other couples. One of the best properties we have stayed on and the views of the Serengeti from the property are just amazing. The property is very well maintained and the rooms are excellent....More
1 Thank gramgopal
Response from SerenaHotels, Manager at Serengeti Serena Safari LodgeResponded 15 December 2017
Greetings from Serengeti Serena Safari Lodge,
I trust that you are fairing on well after the long safari holiday. I take the opportunity to thank you for taking your time to give us a compliment and the experience you had with your wife...More