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Dar es Salaam Serena Hotel

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Traveller (281)
Room & Suite (73)
Dining (44)
Overview
  • Excellent26%
  • Very good51%
  • Average19%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Outdoor pool
Non-Smoking Rooms
Airport Transportation
Family Rooms
5 Star Hotel
All hotel details
Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (679)
There are newer reviews for Dar es Salaam Serena Hotel
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Traveller rating
159
281
120
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11
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281
120
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11
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All reviewsexecutive floorbuffet restaurantbusiness districtstar hotelroom servicebusiness hotelswimming poolmain restaurantbusiness tripan upgradeprawnseast africacomfortable stayrooms are spaciouscleaning staffstayed here for one nightenjoyed my stay
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151 - 155 of 594 reviews
Reviewed 8 July 2016 via mobile

I had pleasent afternoon coffee with my friends in Serena's garden. Nice relaxing atmosphere. Waiters are frendly they made me ice coffee that I wanted and that wasn't on a menu which isn't something that I can ask in other places in Dar es Salam.More

Thank Vesna Č
Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 13 July 2016

We are delighted that you enjoyed our coffee and we have included Iced coffee on the menu. Our new coffee shop is about to be completed, we look forward to your review of the new menu of coffees and beverages on offer. Thank you for...More

Reviewed 6 July 2016 via mobile

We were in Dar Es Salaam for a couple of nights on business and stayed at the Serena for two nights. Currently undergoing some renovations though great care and thought has been put to ensure minimum noise and dust affects the guests. I'm certain once...More

Thank 453Susan
Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 13 July 2016

Thank you for your review. I am glad to inform you that the renovations of the lobby are almost complete and we are confident you will enjoy the new areas we have created. We will address the slow service in our outlets and ensure improvements...More

Reviewed 4 July 2016 via mobile

This is by far one of the best business district hotels I've stayed at around the world. The service throughout the hotel was top notch from the check-in to the restaurant service, cleaning and even security as you enter the hotel. The concierge Edward was...More

Thank Ricardo S
Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 13 July 2016

Thank you for your review which is truly appreciated and will be shared with the team. We hope to host you again soon and welcome you to the newly renovated areas of the hotel.

Reviewed 28 June 2016

I had a great overnight experience at the Serena Hotel in Dar es Salaam. The Service was excellent and caring, the dinner and breakfast were amazing and the rooms well appointed and clean. The hotel is spacious and the gardens beautiful

Thank ewottermann
Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 13 July 2016

Thank you for your feedback, we are delighted that you enjoyed your stay with us and look forward to hosting you again.

Reviewed 26 June 2016 via mobile

Serena Hotels are known for quality of service, food and decor. I often visit Kampala Serena for lunch or an evening drink at the Misty Bar. So I decided to stay at Serena Hotel Dar Es Salaam for one night expecting the same famous Serena...More

Thank OsumoJ
Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 29 June 2016

Thank you for your comments. We are glad to inform you that our renovations are progressing well and you will be delighted with the new product on offer. We have noted your comments about the cigararettes smell and this will be sorted out. We look...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Spa
Outdoor pool
Details
Price range
USD 224 - USD 393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Dar es Salaam
#10 Luxury Hotel in Dar es Salaam
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 224 - USD 393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Dar es Salaam
#10 Luxury Hotel in Dar es Salaam
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (281)
Room & Suite (73)
Dining (44)
Pool & Beach (18)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Hassan H
8 September 2017|
AnswerShow all 3 answers
Response from Ajei2000 | Reviewed this property |
The course is run independent of the hotel although hotel guests have access to the course and enjoy discounted rates on green fees. The value you get as a resident in the hotel is access to a private member's club and... More
1
Vote
PapaTosin
28 January 2017|
AnswerShow all 6 answers
Response from Sandip B | Reviewed this property |
The hotel is very flexible but you put your request early and don't check in at 3 am at least 5 am they will request to have your breakfast following day or depends on your booking plan . No doubt Serena dar Es salaam is the... More
1
Vote
craig m
14 August 2016|
Answer
Response from ewottermann | Reviewed this property |
Yes
0
Votes
Room Tips
"6th and 7th floor, pool facing"
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"even number rooms face the sea.."
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"Ask for a room with a golf course view otherwise you will be looking over the carpark"
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"no clue..."
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