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Dar es Salaam Serena Hotel

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Dar es Salaam Serena Hotel
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587 Reviews from our TripAdvisor Community

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Showing 510: English reviews
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Reviewed 3 days ago NEW

An old reference in Dar es Salaam, but recently renovated when acquired by Serena chain. The pool and surrounding garden are excellent to relax after a long trip or business meeting. The outside evening buffet is excellent and the business lounge has a good selection of food and drinks. The SPA has excellent staff with a good selection of services,...

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Helpful?
Thank Pedro B
SerenaHotels, General Manager at Dar es Salaam Serena Hotel, responded to this review

Dear Pedro, Thank you for your excellent review. We are very happy with the way the pool area including the new pool bar has turned out after our renovations. The new terraces opened today and the Kibo bar is looking great. Our staff do make the hotel welcoming and comfortable and I am confident you will enjoy your next stay...

Kampala, Uganda
Reviewed 4 days ago NEWvia mobile

I enjoyed my stay here with everything just right. The location is in town and close enough to the CBD to walk. My checkin was handled well even though there was a slight delay in locating a free room. The restaurant and meals were excellent. The gym was clean and well spaced and lit. The internet was fast and stable

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Helpful?
Thank wasolosnipes
SerenaHotels, General Manager at Dar es Salaam Serena Hotel, responded to this review

Dear Wasolosnipes, We appreciate your post and I am happy that you had the chance to try out our new health club. We are happy to inform you that the Kibo Bar and Terrace opened this evening and is another newly refurbished area for you to try out on your next visit. We look forward to seeing you back soon....

Reviewed 6 days ago NEWvia mobile

I was for a week in this hotel during my business trip. I like swimming pool and breakfast. During my visit they are doing some renovation hence not able to see lobby area. In hotel you can exchange Forex . They have travel desk and most important Airport pick and drop facility very good and convenient . I really enjoy...

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Helpful?
1Thank bharat u
SerenaHotels, General Manager at Dar es Salaam Serena Hotel, responded to this review

Dear Bharat, Thank you for your positive review. Our renovations of the ground floor are virtually over and we anticipate to open the Kibo bar and its terraces this weekend. I am sure you will enjoy the newly renovated areas and we look forward to hosting you again. Sincerely, Rahim

Dubai, United Arab Emirates
Reviewed 6 days ago NEWvia mobile

Definitely a very nice hotel, with huge and clean rooms and a really nice park with swimming pool. The whole hotel is very well run and the staff is very friendly, polite and extremely proactive. Really good stay!

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Helpful?
Thank Fox2kill
SerenaHotels, General Manager at Dar es Salaam Serena Hotel, responded to this review

Dear Fox2kill, We appreciate your positive review of the Dar es Salaam Serena Hotel and I am glad that you enjoyed your stay. We are opening the Kibo Bar and Terraces this weekend which should add to the ambience of the hotel. We look forward to welcoming you back again. Sincerely, Rahim

Dubai, United Arab Emirates
Reviewed 1 week ago

An updated business hotel in the central business district. Good clean rooms, excellent gym with new equipment , good internet connection Great Breakfast, other meal options are rather limited... The interiors of the hotels seem recently renovated and exterior work is on... Overall a good choice for a business visitor. Leave early for the airport - journey can be unpredictable...

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Helpful?
Thank gigimathewg
SerenaHotels, General Manager at Dar es Salaam Serena Hotel, responded to this review

Dear Gigimathewg, Thank you for your review, we are glad that you had the chance to use the new Gym which has turned out very nice and is recieiving great feedback. We are introducing new menus as we open up new areas of the Terrace and I am confident you will enjoy your next visit to the hotel. Look forward...

Dublin, Ireland
Reviewed 1 week ago

Appears that this hotel was recently renovated. The room and pool area are both super nice. Breakfast was of a very high quality (on site food was quite pricey). I would thoroughly recommend. Staff were pleasant and very helpful and they gave us a v late checkout.

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Helpful?
Thank Joseph H
SerenaHotels, General Manager at Dar es Salaam Serena Hotel, responded to this review

Dear Joseph, We are delighted that you enjoyed the newly renovated areas of the hotel. We open the Kibo bar and Terrace over the weekend which will add to the ambience and outdoor sitting area. We look forward to hosting you again, Sincerely, Rahim

Netherlands
Reviewed 2 weeks ago

Visited the place this being my third time now and no complaints, the services offered is truly to standards and they have never disappointed me in any way. My friends love it here as well, its a place you can go alone and eat or drink as you read your novel or just enjoy the beautiful day

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Helpful?
Thank Vikela
SerenaHotels, General Manager at Dar es Salaam Serena Hotel, responded to this review

Dear Vikela, Thank you for your review of Dar es Salaam Serena Hotel, we are glad to see that you are enjoying the hotel. We open the Serengeti, Kibo Bar and Coffee shop terraces this weekend and I am sure these will delight you even more. We look forward to your next visit. Sincerely, Rahim

Cape Town Central, South Africa
Reviewed 2 weeks ago

In Tanzania for a two week business trip and enjoyed the Dar-es-Salaam Serena as our base. A good product: presently undergoing a refurb in the public areas (new seafood restaurant off the main lobby) and the hotel's main dinning facility temporarily housed in a well appointed marquee. Rooms are comfortable: staff incredible...

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Helpful?
Thank Rick T
SerenaHotels, General Manager at Dar es Salaam Serena Hotel, responded to this review

Dear Rick, I am delighted to inform you that the New Jahazi Seafood restaurant as well as the Serengeti All day dining restaurant is now Open, to great reviews. The Kibo bar and terrace will open this weekend. We look forward to your next visit and I am confident the new spaces will delight you. Thank you for your review,...

Lake Elmo, Minnesota
Reviewed 4 weeks ago

We stayed here one night due to a snafu. The staff was very friendly and accommodating. The room was clean but the air conditioning was very inefficient. A call got a technician who improved it but it still was inadequate. The hotel is undergoing renovation and the restaurant required walking outside, which was ok. Our light supper was only fair....

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Helpful?
Thank OneAddictedTraveler
SerenaHotels, General Manager at Dar es Salaam Serena Hotel, responded to this review

Dear OneAddictedTraveler, Thank you for your review. I am happy to inform you that the All day dining Restaurant, the Serengeti opens this week. We apologise for the long walk, however that is no longer necessary from Wednesday onwards and instead you will have a brand new restaurant and terrace just off the lobby. We look forward to welcoming you...

Dubai, United Arab Emirates
Reviewed 17 February 2017

Been there about two weeks ago - amazing experience. First of all - a staff of hotel very friendly, helpful and confident. Clean pool, breakfast and seafood delicious! Thanks to all guys who works there, especially reception - will definitely comeback with my family. P.S. Weather on February just amazing!!!!

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Helpful?
Thank Nataly N
SerenaHotels, General Manager at Dar es Salaam Serena Hotel, responded to this review

Dear Nataly, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your visit and look forward to welcoming you back to our newly renovated restaurants. I am happy to inform you that our Seafood Speciality restaurant the Jahazi opened yesterday and is already receiving good feedback. Thank you once again, Sincerely, Rahim

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An oasis of luxury at the very heart of Dar es Salaam, the elegant and cosmopolitan Dar esSalaam Serena enjoys an exceptionally high-profile clientele and regularly plays host to bothregional and international events. Stylish yet relaxed, the hotel is one of the capital city’smost popular rendezvous and makes the ideal venue for both corporate and social events. ... more   less 

Additional Information about Dar es Salaam Serena Hotel

Address: Ohio Street | P.O. Box 791, Dar es Salaam, Tanzania (Formerly Moevenpick Royal Palm Hotel Dar es Salaam)
Region: Tanzania > Dar Es Salaam Region > Dar es Salaam
Price Range: $294 - $540 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dar es Salaam Serena Hotel 5*
Number of rooms: 230
Reservation Options:
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Also Known As:
mövenpick Dar Es Salaam
Dar Es Salaam mövenpick
Hotel Style:
#6 Luxury Hotel in Dar es Salaam
#10 Business Hotel in Dar es Salaam
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Questions & Answers

Here's what travellers have asked, with answers from Dar es Salaam Serena Hotel staff and other travellers.
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Questions? Get answers from Dar es Salaam Serena Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better...!”
 of 5 bubbles RickT235, 10 Mar 2017 | Read review
“Try to get a Garden View.....”
 of 5 bubbles enriquem508, 16 Feb 2017 | Read review
“ideally Choose the room facing the garden and not the city view”
 of 5 bubbles 956amitm, 8 Jan 2017 | Read review
“One facing the sea or garden”
 of 5 bubbles SandipB583, 23 Dec 2016 | Read review
“Ask for 7th floor facing the sea”
 of 5 bubbles peterw957, 21 Nov 2016 | Read review
5 of 5