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The manager was very rude to me as well as his staff. He treated me as if am not a customer. I left with a very negative impression about the manager and hotel. Staff are generally friendly. Was surprised though that I wasn't allowed to...More
1 Thank ANDREW L
Response from Heritage M, Manager at Heritage MotelResponded 26 July 2016
Dear Mr. Ndindi,
Greetings from Heritage Motel, Dar es Salaam – Tanzania.
We refer to your stay, at Heritage, from Sunday 5th to Friday 10th June 2016.
At the time of your Check Out, we understand that you had difficulty due to non acceptance of...More
At first I didn't expect anything above average, in fact I was considering moving to a less "budget " hotel. I was glad I didn't! Not only this hotel was ideally located, but almost everything was good : the mattress, the room clean and functional,...More
Thank Mahenina R
Response from Heritage M, Manager at Heritage MotelResponded 30 May 2016
Dear Mr.Mahenina R,
Greetings from Heritage Motel,
We acknowledge the receipt of your kind words and thank you for taking time to share your experience on TripAdvisor.
We take pleasure in welcoming guests to our Motel and always strive to make it a home away...More
This is a good midline hotel in the CBD. Rooms well equipped, good AC, balcony. Internet OK; better in cafe. Very accommodating with held luggage, early breakfast, etc.
We had an incident while in town and staff was very helpful with organizing care.
Thank M R K
Response from Heritage M, Manager at Heritage MotelResponded 18 February 2016
Dear M R K,
We thank you for having chosen to stay with us and taking the time to compliment our services.We also apologize for the slow internet issue and are happy to inform you that the issue has been rectified by our IT team....More
We got to the hotel early and our room was already available. The receptionist was very nice and accommodating. The room itself was large, clean and well maintained.
I had some problems with my room safe (twice actually), but managements response to fixing it was...More
Response from Heritage M, Manager at Heritage MotelResponded 21 January 2016
Dear Loyal Guest,
We would first like to thank you for choosing to stay with us at Heritage Motel. We also appreciate you taking time to compliment our services; kindly note that we shall share the same with our staff to boost their moral and...More
We booked this hotel upon the advice of colleagues, and received an email,confirmation with the price quoted for the room. However, upon arrival, the inexperienced junior desk clerk quoted us a higher price. We asked to speak to the manager who had quoted the room...More