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We booked 24 hours upfront with this riad for three nights. Right after i booked i needed to go to a hospital, so we had to postpone our trip by about a week. All calls, emails and offers where ignored/declined. We offered to pay 1...More
1 Thank Annett P
Response from Riad d, Gérant at Riad des ArtsResponded 9 May 2015
Having had some concern with you I thought well you see on Tripadvisor
then madam, your reservation was nonrefundable not modifiable, non cancellable, you want to cancel for health reasons (we often have that excuse), I nevertheless offered if you wanted to go...More
I stayed here for 2 nights and our room was very nice and comfy. The bathroom felt damp and some ventilation would be welcome, but still was nice. Breakfast was nothing special, but one day, we decided to have dinner in the roof terrace and...More
The room itself, the chocolate room, was nice enough. The Bathroom was worn and chipped and damp in the corner...Although no drinking water was found, no glasses or robes, or toiletries you would expect from the prices we paid. It showed on the website a...More
The stay was not bad, the rooms were clean and the breakfast was nothing to shout about. The rooftop terrace was lovely and the location of the Riad was very good as it situated near the Souks. I had to repeatedly request for basic toiletries...More
Although the riad itself was beautiful, and the housekeeping staff were lovely, the manager (Murad) cheated us and soured the overall Marrakech experience for us. If you're after the Choclat suite, don't bother. We booked it months ahead due to recommendations, we emailed management twice...More
5 Thank Roshida K
Response from Riad d, Directeur général at Riad des ArtsResponded 27 August 2013
we had a problem with the manager who was in bad times, we have solved the problem by firing is now we have a new director, we have gained serious and quality
USD 55 - USD 90 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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