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El Fenn

Expedia.comUSD 260*
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#53 of 496 Hotels in Marrakech
Certificate of Excellence
05/06/2017 06/06/2017
1 room 2 adults 0 children
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El Fenn
El Fenn
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912 Reviews from our TripAdvisor Community

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Edinburgh, United Kingdom
Reviewed yesterday NEW

Beautiful hotel in wonderful location. Definitely pricey but worth it for the plunge pools, roof terrace, delicious breakfast and incredible rooms. Hammam wasn't the best unfortunately, and service was lacking in comparison to many other places of a similar price, but didn't spoil the experience. We enjoying relaxing on the terrace and lying in the sunshine. The dinner was lovely...

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Helpful?
1Thank OHalvo
Ellsworth, Maine
Reviewed 1 week ago

This establishment is truly beautiful. My friend and I stayed here for three nights and it was such a refuge from the busy days spent wandering around Marrakech. The staff were all very helpful. The details are incredible, from the library with beautiful fireplace and turtles, to the plants all around the pool, to the curation of each of the...

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Helpful?
Thank lec322
EFGuestRelations, Guest Relations Manager at El Fenn, responded to this review

Thanks for taking the time to review us. It's always a pleasure to read how all the details - from decor to plants and pools - have combined to make a memorable trip and the staff will be so pleased to know you had one. Hope to see you soon!

Jeddah, Saudi Arabia
Reviewed 1 week ago via mobile

The best hotel riad in Marrakech ,we had the best time with our kids there ,we did it all the Moroccan hammam ,spa day ,relax by the pool, there breakfast is super good and the place is amazing.it was my 40 birthday celebration my husband knew I fancy this place so he booked for me and I will never forget...

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Helpful?
Thank mervat77
EFGuestRelations, Guest Relations Manager at El Fenn, responded to this review

We were so delighted to welcome you and your family to El Fenn - and make sure that you had a birthday to remember. It's always rewarding to know that we've provided even our youngest guests an experience to remember! Thanks so much for the kind review.

London, United Kingdom
Reviewed 2 weeks ago via mobile

My friend and I had had El Fenn recommended to us and we weren't disappointed. We stopped off for some drinks to enjoy the sun out of the chaos of the soukhs and it was lovely. Polite staff, lovely ambience and masses of space. Worth noting they don't accept cash - we paid with MasterCard and I think they accepted...

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Helpful?
Thank thatbecci
EFGuestRelations, Guest Relations Manager at El Fenn, responded to this review

So pleased you enjoyed your visit to El Fenn.... we might be biased but we think a sundowner on the terrace is pretty magical! Thanks for the review.

Zurich, Switzerland
Reviewed 2 weeks ago

Spent 3 nights at El Fenn, overall great experience. The common areas are beautiful, especially the roof terrace, we spent every evening after dinner up there. Lovely breakfast, although they don't advertise the made to order menu so didn't realize eggs etc were on offer until the second day when I saw others eating it. Great spa services, helpful concierge....

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Helpful?
Thank M L
EFGuestRelations, Guest Relations Manager at El Fenn, responded to this review

Firstly, I'm glad that you enjoyed your stay so much and we're really pleased that you gave us this feedback because we use this to improve. All your points will be raised at our next staff meeting which take place each week to address exactly these kinds of issues. You're right... Hotels are all about details and we're always trying...

Dubai, United Arab Emirates
Reviewed 2 weeks ago

El Fenn is a sprawling restored riad in the medina. Our room was huge, upgraded to an X large by the hotel management. The room was beautiful, large entryway, huge bathroom with a soaker tub and walk in shower. To one side was an antique vanity, which unfortunately I couldnt use due to the lack of light. The bedroom had...

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Thank rootsandwings55
EFGuestRelations, Guest Relations Manager at El Fenn, responded to this review

We upgrade whenever we can and are delighted that you enjoyed your suite so much! It is a beautiful room and sounds as if you really appreciated it - as well as the rest of your stay. As you say though, it was marred by your driver & guide not being allowed into the building & I wanted to explain...

Oakland, California
Reviewed 2 weeks ago via mobile

What can I say. Marvelous, sublime, hospitable, perfection, rejuvenating, energizing, superb, a MUST experience. The room was fantastic, breakfast is just perfect, without ordering eggs or anything. They are attentive and personable. Whatever we asked of the MOST FABULOUS young ladies in reception was handled in a tailor made fashion. This is an inn for the senses. We wanted to...

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Helpful?
Thank bogord
EFGuestRelations, Guest Relations Manager at El Fenn, responded to this review

Aaaaaaah! The reception team are so delighted that you appreciated them so much. Thank you for this wonderful review & we're so pleased that you enjoyed all aspects of your stay - from decor to service and the sensory overload! We do hope to welcome you again to El Fenn.

Reviewed 3 weeks ago

Stayed one night and it was excellent. Staff were very friendly and helpful and the riad it'self is amazing. Lot's of space to relax and pools to cool off in. We stayed in a large room and it was really nice. We received a complementary bottle of wine, bottles and water and soft drinks. The boutique is also great. Highly...

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Helpful?
Thank Matthew L
EFGuestRelations, Guest Relations Manager at El Fenn, responded to this review

We're glad we made such a good impression in one night and you enjoyed your stay so much. Thanks so much for taking the time to review because each one is very much appreciated.

Madrid, Paris
Reviewed 3 weeks ago

Riad El Fenn is absolutely beautiful...the location is perfect, the staff is kind, helpful and efficient, the decoration is flawless and all done with amazingly good taste and such attention to detail, the rooms are spacious, the common areas are to die for, including 2 swimming pools and 1 plunge pool...a true haven of peace and beauty! Despite the fact...

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Helpful?
Thank Karine M
EFGuestRelations, Guest Relations Manager at El Fenn, responded to this review

Many thanks for your review and it sounds as if we ticked so many boxes for you. Despite its size, El Fenn's intimate atmosphere is something we work hard to create with lots of spaces to relax - and get away from other guests if you want to! Thanks also for the feedback on the food. We use all the...

A TripAdvisor Member
1 review
Reviewed 3 weeks ago via mobile

After the initial shock that the annex riad was further from the main house than we had thought our stay was very enjoyable. The staff were very accomodating in both riad's.It was a unique experience that we would recommend.

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Thank A TripAdvisor Member
EFGuestRelations, Guest Relations Manager at El Fenn, responded to this review

We're so pleased that you had such a memorable stay with us and our staff looked after you so well. One of our annexes is about 5 minutes away so we're happy that the walk to main building was worth it and your stay was such a success. Thanks so much for taking the time to review us.

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Meeting Rooms
Official Description (provided by the hotel)
Special Offer From 11/05/ 2016 to 31/08/2016 DIRECT BOOKING OFFER We assure that you'll always get the best rate available when you book directly with us. Whether you book online or by email, our team are on hand to answer all your questions from pre-booking to check-in and even after you're gone. With 20 individually styled rooms and suites, a four-bedroom private riad, 3 swimming pools and its own hammam spa, El Fenn is a unique boutique hotel combining grandeur and historic architecture with hideaway nooks, terraces and gardens - making it the most peaceful place from which to enjoy Africa's most exotic city.Our story began with two friends on the hunt for a small riad to buy as a holiday home. It was 2002 when Vanessa Branson and Howell James walked into the almost ruined courtyard of one of Marrakech's formerly great private homes. Nearing dusk and with the sound of the muezzin's call to prayer echoing in the air, they instantly fell in love with the atmospheric house which was being sold with three smaller neighbouring homes. They soon realised that their holiday home was going to become so much more.At the time, only a handful of Marrakech's riads had been converted to small hotels and Vanessa and Howell knew they wanted to open a place offering something different - a home from home retreat that combined great food and service with the spirit of the building's past and a contemporary decorative twist. During a two-year renovation, local craftsman used traditional techniques to breathe new life into the building. Polished lime plastering was used in a rainbow of colours to create walls, baths and bed frames, original tiling was renovated and carved cedar ceilings restored. Retro furniture sourced from local flea markets was combined with one-off bespoke pieces to create a unique interior. ... more   less 

Additional Information about El Fenn

Address: Derb Moullay Abdullah Ben Hezzian | Bab el Ksour, Medina, Marrakech, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $312 - $817 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Fenn 4.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Riad El Fenn Marrakech
Riad El Fenn Hotel Marrakech
Hotel Style:
#15 Business Hotel in Marrakech
#16 Family Hotel in Marrakech
#28 Spa Hotel in Marrakech
#30 Romantic Hotel in Marrakech
#37 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from El Fenn staff and other travellers.
13 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 5 is gorgeous - but be prepared for an early start as light floods in and the bird in the courtyard are very noisy! Great bath.”
  • Roof terrace
  • Room 5 terrace and courtyard
OHalvo, 24 May 2017 | Read review
“extra large rooms for family of up to 4 (rooms 20 & 21 are wonderful)”
KarineM633, 4 May 2017 | Read review
“Tranquil in all areas with little street noise.”
josephoreily, 2 May 2017 | Read review
“All the rooms are good!”
persiansusan, 25 Apr 2017 | Read review
“get the 3 room Riad if you go with a group of friends... the other rooms i peaked in and they look all really stunning as well...”
  • 1 room from the 3 room private riad
TEAMSANTMARC, 18 Apr 2017 | Read review
5 of 5
Expedia.com
USD 260* /night
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Booking.comUSD 263
Orbitz.comUSD 260
TripAdvisorUSD 260
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Prices are for 1 room, 2 adults
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