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Sofitel Marrakech Lounge and Spa

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Sofitel Marrakech Lounge and Spa
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2,600 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Marrakech Lounge and Spa
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Showing 897: English reviews
London, United Kingdom
Reviewed 18 October 2016

Overall the hotel was nice. Lovely reception and a fabulous pool area. We upgraded to a junior suite which was nice. The room wasn't that clean, a few hairs were left in the bathroom and a funny smell coming from the wardrobe. The location is great, a great selection of bars and restaurants near by which is ideal as the...

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Helpful?
Thank travelprincess_x
Luxembourg City, Luxembourg
Reviewed 15 October 2016 via mobile

Arrived at the Sofitel Lounge and Spa. Beautiful hotel reception and views onto a lovely pool area. We are a party of four women celebrating my sister's 40th birthday. The Lounge and Spa section of the hotel should be closed as the noise from the building works is awful. I moved rooms yesterday due to the loud drilling noise and...

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1Thank Natalie Y
Birmingham, United Kingdom
Reviewed 13 October 2016 via mobile

If there is one hotel I recommend to stay at in Marrakesh then it is Sofitel! The team on hand were fabulous, catering to all of our needs, no request was too small and service was second to none. Farrah, Fatima Zahra, Hicham and Anas, the breakfast team, I can't speak highly enough of them. Thank you for looking after...

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1Thank sh4z-247
Reviewed 13 October 2016 via mobile

A fabulous hotel, professional, courteous and most of all friendly staff willing to go the extra mile for the smallest of tasks. Can't praise the breakfast team enough, look out for Zine Dine, Hicham, Ibrahim, Yousaf and Fatima. Thank you all for making my stay fabulous and for your hospitality, it has been a pleasure

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1Thank RayQamar
London, United Kingdom
Reviewed 11 October 2016 via mobile

Overall we had a lovely 5 night stay at the Sofitel lounge and spa. The swimming pools, lobby, lounge areas, etc. were clean and inviting and in line with what we have come to expect of the Sofitel chain. The rooms are in need of a refurb, particularly the carpets which were stained. Service was generally good. There are a...

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1Thank Devika P
Kuwait
Reviewed 10 October 2016 via mobile

The Sofitel was one of the best in Marrakesh you can feel the difference once you enter and start your check in. The swimming pool area is amazing you can enjoy a full day there and since it's more as a garden then only a pool that made it more relaxing. Everyone starting from the management, reception and waitress was...

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1Thank alialmanasser
Reviewed 9 October 2016 via mobile

We are wrapping up our four day stay at this hotel and I had no choice but to jump onto the Palais wifi to put this place on blast before we jump on the plane back home. What a remarkable hotel. The service is rock-solid, too. Ask for Reda B. (Head Concierge) for the hook up. Tell him I sent...

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Helpful?
Thank Faisal F
Ahmed B, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, First of all, I would like to thank you for the time assigned to share you feedback about your recent stay within the Sofitel Marrakesh. We are happy to read that your stay was a memorable one and that the service delivered by our team was up to your expectations. We are also glad that you liked our...

Reviewed 7 October 2016

An excellent luxury hotel in a great location.staff are superb and the whole outdoor area and gardens are so relaxing.an oasis in the middle of the madness that is marraketch. You could easily stay for a week and not leave the hotel at all.it is soon relaxing.pure luxury.

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Helpful?
Thank drumlohan
Ahmed B, General Manager at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, We would like to thank you for sharing these kind words regarding your recent stay within Sofitel Marrakesh, We were very happy to read that the facilities and sevice assured by the team of the hotel were up to your expectations. We are looking forward to welcoming you back soon, here in your new moroccan Home. Kind Regards,...

Copenhagen, Denmark
Reviewed 4 October 2016

This hotel is elegantly designed mixing a modern style with Moroccan craftsmanship. The reception service is very kind and helpful, our check-in was very fast and efficient. The pool is very pleasant for sunbathing ! The breakfast buffet is very complete and delicious. We do recommend this conveniently located hotel.

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Helpful?
Thank Raymond B
Ahmed B, General Manager at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, Thank you for sharing your feedback towards the Sofitel Marrakech Hotel experience The team is so pleased to hear that you had a wonderful stay within our hotel thanks to the quality of foods, equipements and services. We sincerely hope to welcoming you again. Cordially, Ahmed BENKIRANE General Manager

Berkshire
Reviewed 3 October 2016

I have stayed at a Sofitel in Bali so was expecting a similar standard. All communal areas of this hotel are immaculate and smell great, the grounds are kept to a high standard and the pool area was fantastic, in fact their loungers, or should I say day beds, were the best I'd ever seen around a pool and perfect...

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Thank UpUpAndAwayx
Ahmed B, General Manager at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, I thank you for taking the time to share the experience you have had at Sofitel during your last stay. We pride ourselves in offering a high level of service. I am very happy to read that the efforts engaged by our team was up to your expectations. Then I would like to thank you for your rmarks...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by a splendid garden and fountains, Sofitel Marrakech is a premier Marrakech Morocco hotel. Its 346 Marrakech hotel rooms offer terraces or balconies with views of the mountains, swimming pool, or gardens. Guests at this luxury hotel in Marrakech, Morocco, will enjoy restaurants serving local and international cuisine, 3 bars, a nearby nightclub, a poolside snack bar, 3 bars, an indoor swimming pool, a fitness centre with a Jacuzzi, and a Turkish steam bath and gym. ... more   less 

Additional Information about Sofitel Marrakech Lounge and Spa

Address: Rue Harroun Errachid | Quartier de l'hivernage, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $209 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Marrakech Lounge and Spa 5*
Number of rooms: 139
Reservation Options:
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Also Known As:
Sofitel Marrakech Lounge Hotel Marrakech
Marrakech Sofitel
Hotel Style:
#17 Business Hotel in Marrakech
#66 Spa Hotel in Marrakech
#79 Luxury Hotel in Marrakech
#154 Family Hotel in Marrakech
#172 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Marrakech Lounge and Spa staff and other travellers.
26 questions
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Questions? Get answers from Sofitel Marrakech Lounge and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose one the opposite side to the garden”
 of 5 bubbles AdamSamways, 22 Oct 2016 | Read review
“Garden and pool view is best away from the road”
 of 5 bubbles drumlohan, 6 Oct 2016 | Read review
“The room is very clean and the bed is comfortable.”
 of 5 bubbles , 3 Oct 2016 | Read review
“Ask for a room over looking the pool and you should be able to see the Atlas mountains in the distance”
  • lovely new pool
 of 5 bubbles lynnp784, 13 Sep 2016 | Read review
“I believe that every room here is a good room.”
 of 5 bubbles BenjaminK268, 5 Sep 2016 | Read review
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