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Sofitel Marrakech Lounge and Spa

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Traveller (1308)
Room & Suite (269)
Pool & Beach (206)
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Overview
  • Excellent57%
  • Very good25%
  • Average9%
  • Poor5%
  • Terrible4%
Travellers talk about
“pool area”(76 reviews)
“lawrence bar”(10 reviews)
“beautiful hotel”(57 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (2,985)
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1,012 results
Traveller rating
485
290
114
72
51
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LanguageEnglish
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485
290
114
72
51
Show reviews that mention
All reviewspool arealawrence barbeautiful hotelturn down servicejunior suitereception deskpool staffspecial thanksmoroccan teaatlas mountainscrepesthe main squareconciergepoolsfarahhammocksluxury
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1 - 5 of 1,012 reviews
Reviewed yesterday

It's my first time ,all people who work in the hotel are very kind and very helpful. my room was big and clean. the breakfast had a lot of different kind of food & delicious. i'm very satisfy, I would like to stay again ....More

Thank Thomai M
Reviewed 5 days ago

Poorly managed staff. Would generally provide indifferent service, at best. Very slow, frequently ignored etc. Not as good as some 3 stars we've used. Had consistent experience with this chain throughout MoroccoMore

Review collected in partnership with Accorhotels.com
Thank interested2018
Response from BENKIRANE A, General Manager at Sofitel Marrakech Lounge and SpaResponded 2 days ago

Dear interested2018, First of all, we are sorry to read that your experience has not lived up to your legitimate expectations. At Sofitel, your opinion is very valuable; That's why we thank you for taking the time to write to us after your stay at...More

Reviewed 6 days ago via mobile

This hotel was beyond our expectations. It’s beautiful and situated in a very luxurious area. The pics on the website don’t do it justice. The rooms were spacious and clean. Housekeeping did a great job of cleaning and organizing the room. We had a few...More

Thank Sacha S
Response from BENKIRANE A, General Manager at Sofitel Marrakech Lounge and SpaResponded 2 days ago

Dear Sacha S, On behalf of the entire team and myself, we would like to thank you for taking the time to write to us after your experience at Sofitel Marrakech. It is with great pleasure that we receive your compliments, which will be particularly...More

Reviewed 6 days ago via mobile

We stayed in a Deluxe Room with King Size bed on the first floor over looking one of the pools and above the restaurant. Pros: 1-Excellent location. You can walk to many cafes & popular restaurants. Also Jema3 Fena is very close by as well...More

Thank DimaDubai
Response from BENKIRANE A, General Manager at Sofitel Marrakech Lounge and SpaResponded 2 days ago

Dear DimaDubai, Because your comments are important to us, we would like to thank you for taking the time to write to us following your stay at the Sofitel Marrakech. We are sorry to hear that your experience with us has not lived up to...More

Reviewed 1 week ago via mobile

I am not one for writing reviews and my husband and I are pretty easy going when it comes to these things. However, we were really not impressed with this hotel and do not consider it to be deserving of it’s 5 stars. It looks...More

Thank Bartot02
Response from BENKIRANE A, General Manager at Sofitel Marrakech Lounge and SpaResponded 5 days ago

Dear Bartot02, As your comments are important to us, we would like to thank you for taking the time to write us after your stay at Sofitel Marrakech. We regret that your experience did not live up to your legitimate expectations. Please believe that everything...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Pool
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 153 - USD 321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Marrakech
#104 Family Hotel in Marrakech
#114 Spa Hotel in Marrakech
#127 Luxury Hotel in Marrakech
#168 Romantic Hotel in Marrakech
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 153 - USD 321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Marrakech
#104 Family Hotel in Marrakech
#114 Spa Hotel in Marrakech
#127 Luxury Hotel in Marrakech
#168 Romantic Hotel in Marrakech
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1308)
Room & Suite (269)
Pool & Beach (206)
Dining (141)
Family and Play Areas (9)
Amenities (9)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Jane M
4 March 2018|
AnswerShow all 3 answers
Response from Venus76 | Reviewed this property |
They are just standard hotel ones i think! I never used it i took my own x
0
Votes
Gloria S
24 February 2018|
AnswerShow all 4 answers
Response from thierryj481 | Reviewed this property |
yes but the rate is no good .A lot change office are available with good rate. It's not a problem
0
Votes
Gloria S
14 February 2018|
AnswerShow all 5 answers
Response from thierryj481 | Reviewed this property |
yes
1
Vote
Room Tips
"Rooms with internal views over the pool area are quieter than those facing outwards"
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"The room had a large comfortable bed and a practical bathroom."
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"Try to get a front facing room that overlooks Place d'Hivernage."
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"No need- all are good"
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