Hotel Aqua Fun Club
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Hotel Aqua Fun Club

Spotlessly clean swimming pools and plenty of space to relax!
Traveller (5871)
Panorama at the LABRANDA Aqua Fun
360
Panoramas (7)
One of the pool areas
Pool & Beach (848)

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Avg. AU$439 /night, 2/17 - 2/18
AU$439
per night
AU$339
per night
AU$238
per night

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About

#123 of 797 hotels in Marrakech
4.1 of 5 bubbles
Location
4.2 of 5 bubbles
Rooms
4.4 of 5 bubbles
Value
4.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Sleep Quality
The Aqua Fun Club overlooks the Atlas Mountains and is built on 5 hectares of land surrounded by shady olive trees, just 15 minutes from the city center and features magnificent views over the Atlas mountains. It features 16 pool and 2 heated indoor pools and the largest water park in Marrakech. Each air-conditioned room has a modern design and feature a private balcony. The rooms are equipped with a seating area with satellite TV. A buffet breakfast is provided each morning and all guests receive a mint tea upon arrival. The restaurant serves traditional Moroccan and International cuisine. Guests can also enjoy a drink at the bar and have a night out at the private night club. The hotel also offers a tennis court, a beauty salon and a well being center. Also available is a kid's club and free WiFi access in the 24-hour reception. Free private parking is provided. This resort is located 18 km from the Marrakesh Airport...
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Property amenities
Parking
Free internet
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Game room
Mini golf
Kids stay free
Wifi
Fitness / spa changing rooms
Fitness classes
Sauna
Lazy river
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Poolside bar
Tennis court
Water park
Aerobics
Darts
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Hammam
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mountain View
Family
Languages Spoken
English, French, Russian, Arabic and 1 more
4.5
4.5 of 5 bubbles6,806 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in a tranquil location, Hotel Aqua Fun Club Marrakech offers a lively escape with its enthusiastic animation team and array of entertainment options that guests frequently commend. The expansive rooms provide ample space but have received criticism for their dated decor and occasional upkeep lapses. While the secluded setting is appreciated by those seeking peace, others find it inconveniently distant from local shops and the airport. The hotel's water park is a highlight, though chilly outdoor pools have been noted. Cleanliness generally earns high marks, yet some areas could use further attention. Opinions on value and service vary, with praise for the diligent staff overshadowed at times by service inconsistencies.
Location
Remote
Atmosphere
Lively
Rooms
Dated
Value
Mixed
Cleanliness
Spotless
Service
Inconsistent
Amenities
Abundant

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Detailed Reviews
MM wrote a review Sept 2024
London, United Kingdom
5.0 of 5 bubbles
If water park and pool area is your priority then this is the resort to stay in. We stayed here for four days and spent almost our whole time in the water park. There are so many water slides for all ages. Even with a few of them closed it really did not make much of a difference. The areas for younger children are so good and even us parents and the older siblings enjoyed our time in there. There are certain times they have a foam party which was super fun for us all.

The resort animation team are amazing and do lots of fun games throughout the day, including pool games as well. They have different entertainment in the evenings including discos, night pool party, a wonderful fire show, etc.

The pool bars serve drinks but do not have any snack items. The only place with food served were the pool cafes inside the water park but they were not free even for the all inclusive hotel guests. This was quite disappointing as we have been to several resorts in the past that offer chips, burgers, pizzas etc as part of the all inclusive.
The cafe within the hotel only served hot drinks and never seemed to have any of the cakes they showed on the menu.

The food was very nice, different things everyday (although a few more dessert options would be better). My son has Coeliac disease but there was plenty that he could eat so that was a big relief for us. Special thanks to the chefs and Mohamed in the dining team who showed us around the whole buffet on the first day to let us know everything that would be suitable for him. They also offered to make gluten free pizzas and pastas which he really loved. They didn't have any gluten free dessert options though except for one day when they had ice cream, maybe ice cream is something they can have every night as part of the dessert.

The rooms are a bit outdated but we were mainly in the water park and pool the whole day so this did not really bother us and the main thing for us was that the beds were very comfortable.

Although the cleaners would clean the room very well, sometimes they would open the door themselves to ask if we wanted the room cleaned when we were inside if our door was not double locked which we found a bit strange. They would also take the dirty towels but not bring clean ones until quite a while later.

If you don't want to hassle around with paying deposit for each towel you borrow (which was a bit long) then I would suggest taking towels from home, especially as the card machines all charge for taking out cash!

Lunch is included on the day of check in OR check out. However this was not made clear to us at all on the day of arrival which led to me having an argument with the guy at reception at the time of checkout. He even showed me the paperwork I signed upon check in and I had to show him there was nothing stated on there. Apparently I was supposed to have just understood it somehow. A bit of a downer to have to end our stay in such a manner.

Overall it was a great place. We have stayed in quite a few different resorts in different countries and this has got to be our favourite one so far. Can't wait to visit again.
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Date of stay: August 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nora Err, Service clients/Réception at Hotel Aqua Fun Club
Responded 23 Sept 2024
Dear Guest , On behalf of the entire Aqua fun team we would like to thank you for taking the time to share your feelings about your stay with us. Every day is a new challenge for us, based on our passion to provide our customers with exceptional holidays, and we are delighted to have lived up to your expectations. We hope and wish to welcome you very soon and offer you again holidays and unforgettable moments. Sincerely, Nora Guest Relation Manager
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twiggadoodledoo wrote a review Sept 2024
Weston super Mare, United Kingdom
4.0 of 5 bubbles
Great hotel with a few exceptions which I'll get to.

First off, the good;
Animation team were great, especially the kids club girls who couldn't do enough for my very shy daughter, who by the end of the week had grown to love (you called her Barbie!)
Hotel grounds are excellent and well kept, as well as all parts of the interior of the hotel including toilets, workmen constantly going around maintaining stuff
Lots of food and food choices
Bars during the day were never too busy
Alcohol was good, beer is either Casablanca on tap or San Miguel from bottles, wine was strong so only had one glass and cocktails were always tasty
Soft drinks were nice
Columbus cafe was good and the coffee very nice
Staff were helpful and always very polite and friendly
WiFi worked 90% of the time around the whole resort
Reception always helpful and will get you a taxi when you want
House keeping (although late in the day in our block) always tidied up and cleaned well
Pools are plentiful and always a nice temperature
Having two on-site water parks is excellent (however we only used the actual aqua park once as the onsite on is perfect for our little one)

Now for the cons;
Food is not good for fussy / younger eaters
TV only has one English channel
Nothing outside of the hotel apart from a cafe and a shop so a 30 min taxi drive to Marrakech is your only option if you want to explore or go shopping
Our room (2304) only had one mirror and that was in the bathroom so made it difficult when my wife wanted to do her hair and makeup and I needed to shower
In the evening (past 9pm) the only bar open is the blue bar (which coincidentally is the one with the entertainment) so if you're looking to just enjoy a quiet drink you have to find somewhere to sit away from the blue bar and constantly find yourself making trips back and forth just to get a drink, this could easily be resolved if they kept the red bar open later
There is a constant smell of drainage in the hotel block (everyone we spoke to encountered this)
No bin in our room is an inconvenience
Onsite shop only takes cash
Housekeeping come round at 9am to collect used towels which can be a pain if you are having a lie in
Lots of cats / kittens in the evening especially around the restaurant which to some people may not be a nice thing

Apart from this, I'd say all in all it's a very good hotel with lots of good things to say, but do beware of the few negatives I have pointed out.
There is a lot of room for improvement, I would return to this hotel in particular one day but I wouldn't rush to do it.

Thanks Pickalbatross, your team especially Simo, Oussama, Mo-Mo, Fara and Younes!
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Date of stay: September 2024Trip type: Travelled with family
Room Tip: Take a drinks caddy / your own drink container to minimise trips to the bar during the day
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nora Err, Service clients/Réception at Hotel Aqua Fun Club
Responded 23 Sept 2024
Dear Guest ; We would like to thank you for choosing our Aqua Fun club for your recent stay in Marakech We are happy to have managed to make your stay enjoyable and we also appreciate that you have provided us with your constructive suggestions which will help us identify areas for improvement. Thank you again for your trust and look forward to welcoming you in the near future Best Regards , Nora Guest Relation Manager
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RS wrote a review Aug 2024
5.0 of 5 bubbles
This was our first visit to this hotel and we were not disappointed.
 
We arrived at the hotel at around 11pm, check-in was quick and without any fuss. Hamza on reception who was very helpful, kindly arranged some food for us, despite the dining facilities being closed at that time.
 
We had booked 2 rooms and had requested that the rooms be near each other if possible and this had been arranged by the hotel. The rooms were spacious, beds comfortable and the rooms had lots of storage facilities.
 
The food was of excellent quality, varied and catered for all tastes. Staff work very hard to ensure food is constantly refilled and plentiful.The waiters and waitresses were friendly and very hard-working.
 
The facilities at the hotel are very good and the animation staff are friendly and welcoming, they don’t force you to take part in their activities.
 
There are a lot of water slides which provide great fun for visitors of all ages. Despite it being a very busy time of year, the queues for the slides were never lengthy. The lifeguards are very good and pro-active.
 
We had 2 pre-booked trips (quads and the souk), the drivers turned up on time, were very professional and we had a great time on both trips.
 
We also arranged a trip to Jemaa el-Fnaa to do some shopping, and asked the reception staff to book a taxi for us. The taxi service was excellent, picked us up on time and picked us up from the pre-arranged pick-up point for the return journey to the hotel. The taxis booked by the hotel might cost you a little bit more, but they are of a better quality and more reliable.
 
There is a great atmosphere at the hotel, the management are very professional, all of the staff are very hospitable and hard-working and are keen for you to have a great time. They really do make a lot of effort to look after you, nothing is a problem.
 
I needed to exchange pounds to local currency and reception did this for me at a very competitive rate.
 
Samir, one of the managers in the dining area was brilliant. He really looks after everyone and wants to ensure you have a memorable holiday. He even sorted out a minor issue we had with our television remote.
 
Overall, we had a brilliant time. The food, facilities, the staff, make this hotel wonderful, and we will definitely be back.
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Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: There are always plenty of sun beds available even during busy times, therefore you don't need to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nora Err, Service clients/Réception at Hotel Aqua Fun Club
Responded 12 Sept 2024
Dear Guests , Thank you for sharing your kind feelings after your stay at Aqua Fun Marrakech. We are delighted that you had a wonderful experience and thank you for highlighting our service. It will be our privilege to share your kind feedback with all of our teams. Your comments make us all the more happy in this particular period when we must offer our customers a stay in the best conditions of safety, comfort and conviviality. Once again, thank you and we look forward to welcoming you again soon. Best regards Nora Customer Relations Manager
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Albert O wrote a review Sept 2024
2.0 of 5 bubbles
Reception staff were so unhelpful with checking-in & out. They tried to drain more money out of our party for a late checkout (which did not apply) and took our wristbands off so we were unable to eat the day of departure while knowing we had a late flight out and tried to get us to pay to use the restaurant.

The room cleaning service was also poor as numerous days they took all the towels but didn’t actually clean the room.

The room keys stopped working every other day meaning the ‘joyful’ reception team had to give us replacements.

The pools were cleaned each day just before lunchtime, this resulted in pools closures after breakfast limiting the available pools + sunbeds each until they finished. Half of the water sliders were shut for the duration of our stay while the open sliders had minimal operators/lifeguards making the lines longer and 1 lifeguard had to run 3/4 slides each.

The entertainment team were non-existent, not once did anyone interact with us or say hello with their activity’s being small and what seemed like only selective people. The evening entertainment was also poor as there was only 1 show during our stay and even then it was a 10 minute dance show in the middle of the outside eatery.

All things considered, for the price paid the experience was well below par
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Date of stay: September 2024
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: The ice is made from their tap water - avoid unless you have an iron stomach
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nora Err, Service clients/Réception at Hotel Aqua Fun Club
Responded 27 Sept 2024
Dear Guest Thank you for choosing to stay at Aqua Fun Club We would like to extend our sincerest apologies for the disappointing experience . We would like to thank you for bringing this issue to our attention. We are always looking for ways to improve our service and your feedback is an invaluable part of this process. Please be assured that your feedback in this regard has been given our full attention; this is certainly not the Aqua Fun Resort experience we aim to provide our guests and I am very sorry that this has happened to you. We have immediately shared your comments with our team. We truly hope that your travel plans will bring you back to Marrakech. Should you wish to share any specific preferences for a future stay, please do not hesitate to contact me directly using my details below as I would love to personally arrange your reservation. We can guarantee that your impression of our hotel will change. We really appreciate you being loyal to Aqua Fun Club, we really appreciate your visit and I hope you will continue to be a valued customer and we look forward to welcoming you back to Aqua Fun Club Thank you Best regards
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The travelers wrote a review 6 Feb
United Kingdom
2.0 of 5 bubbles
The hotel was definitely not for us and most definitely not a 4*. The rooms are fair but however the wardrobe had no clothe hangers. Many of the rooms have no hot water or very little water at all. Every morning around 9am the maid collect your towels and don't replace until around 5pm. Not topping up of teas and coffees in the room.
Only one main restaurant for breakfast/lunch/dinner all self service more like a canteen very uninspiring and very repetitive. One snack area which contains the left overs from lunch.
One pool bar open during the day with only on barman leading to massive queues. Shuts at 6pm.That's the only place to get a alcoholic drink from. One area open all day for coffee and teas.
Evening times only one bar open 'the blue bar' only place to get an alcoholic drink from but it like a crèche!! Kids running everywhere. Drinks are served in plastic cups. It's not pleasant to drink in there.
The pools are absolutely freezing cold and empty. Shuttle bus to Marrakech is a limited service so book when you arrive for the days you want to go. Our overall experience this hotel if Purley for families that don't want to leave the hotel and don't have to spend any money and can get the animation staff to watch their children. Not a hotel to inspire you to dress up or enjoy any relaxing time due to the poor restaurant and bar areas. You get what you pay for this was a cheap deal for us and so glad we did not pay anymore as I would have felt robbed. Without being offensive find this hotel very low class and overall extremely disappointed. The amination team try to get you to write a great review or even ask for your phone to do it for you!

Tip the barman you will get a glass and hopefully not have to wait in the queues for drinks. Worth every penny.
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Date of stay: February 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lia B wrote a review Sept 2024
3.0 of 5 bubbles
Overall, our experience at Aqua Fun Pickalbatros was quite positive. The staff’s friendliness and their commitment to keeping the outdoor areas clean and well-maintained were noticeable. The hotel’s entertainment was excellent, with plenty of activities and a genuine effort from the team to ensure that all guests had a great time. The dedication of the animators was clear, and we especially want to highlight Salim for his cheerful attitude and always communicating with us in a fun and engaging manner, particularly in English.

However, we would like to point out that very few staff members spoke English, which led to some discomfort on two occasions: the first was upon our arrival when we asked a few questions to Hiba, who mentioned she would check and get back to us, but we never received a response by the end of our stay. The second, more unpleasant situation occurred when we asked for help with the air conditioning and, unfortunately, no one ever came to resolve the issue.

Regarding the hotel’s organized excursions, we were quite disappointed. We paid a considerable amount (€90) for a tour of the Medina, but the guide only briefly talked about the mosque and then took us to the souks, encouraging us to make purchases. The excursions representative at the hotel had assured us we would visit the main historical landmarks, but this did not happen. There were free transfers to the Medina, and the excursion wasn't planned properly, resulting in us paying far too much.

As for the room, while it was generally clean, the wooden doors were not properly sanitized, our bed sheets were never changed during our stay, and when the bed was made, hair wasn’t even removed.

The hotel excels in several areas, particularly in organizing entertainment and maintaining the outdoor spaces. However, there is significant room for improvement in the cleanliness of the rooms and communication with guests.

Lastly, we would like to express our gratitude to the gentleman serving tea at the Colombus area for his kindness, and to the lady in charge of the excursions, who was extremely helpful and made us feel safe throughout our stay.
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Date of stay: September 2024
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Improve your french.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nora Err, Service clients/Réception at Hotel Aqua Fun Club
Responded 27 Sept 2024
Dear Guest, On behalf of the entire Aqua Fun team, we would like to thank you for taking the time to share your feelings with us following your stay with us. Every day is a new challenge for us, based on our passion for offering our customers exceptional holidays, and we are delighted to have lived up to your expectations. We hope and wish to have the opportunity to welcome you very soon and to offer you unforgettable holidays and moments again. Best regards, Nora Customer Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tour38140522808 wrote a review Jan 2025
2.0 of 5 bubbles
So where do I start I don't know why this resort getting so many 5 stars well I do on our last night the animation team wanted my phone to leave a review but I refused to hand over my phone. Anyhow the room was basic it was big but our daughters bed had no bedding. The rooms are cleaned daily but here's the issue around 10/11am they come in and remove all the towels including the clean ones that haven't been used and then you don't get any back until 5ish.....so go to the water park come back and want to shower ah no towels so it got to the point we had to hide the clean towels. Food was basic nothing labelled so not great for a vegetarian and when asking if meat was told no meat and unfortunately had chicken which resulted with severe sickness as allergic to meat products. Also we encountered mouldy food.

If you are a drinker don't come here there's limited alcohol also at night the only bar open is up 3 flights of stairs after 5pm the pool bars close and no bar downstairs so you can't just sit outside and have a few drinks.

There was also an awful smell of sewage coming from the back of the hotel which drifted into the rooms.
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Date of stay: November 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
Céline C wrote a review Jan 2025
1.0 of 5 bubbles
To be outlawed in all objectivity...
- Room: air conditioning broken down, suffocating heat on our arrival, we have reported, —-> "it is broken" no alternative was proposed. From the second day, water began to flood the bathroom, on the third day there were in the entrance of the room. Reception unreachable by phone. We had to move around every time. Every morning, between 8:30 and 9:00, the housekeepers would enter the room without knocking, despite the "do not disturb" hanging on the door. In the end, the room will not have been cleaned once over the 4 days!
The latter had seen behind the scenes of the hotel (deliveries, staff, air conditioning, dishes,...). It was a “standard” room with no extra charge (seeing this, we probably would have paid for it when we booked).
– The general and dilapidated condition of the exteriors gives cause for thought as to the reliability and safety of the equipment, especially those of the slides.
It was all a patchwork.
Lobby washrooms: 3 in total, one for PRM, the other did not close, the third was dirty. Over 4 days, there was never soap to wash hands properly, the dryer never worked and there was never any restocking of hand towels.
-Mediocre food (the same thing every day with only 4 or 5 options all confused, which changed from one day to the next). Barely arrived in the restaurant than the clothes, the hair soaks up the smell of scavenger that reigns there, it was a little more sickening every day!
Mini golf is impassable due to lack of maintenance (torn artificial grass, broken boards, broken modules,...)
-The reception staff bordering on the unpleasant (on the other hand the animation and catering team was very friendly and did a maximum with a minimum).
The last day (out of 4!) impossible to take a shower, no hot water (especially beautiful when you travel that same evening and know that the next shower is far away!)
In short, we are particularly surprised by the good comments because we did not have the same experience, far from it!
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Automatically translated
Date of stay: January 2025Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abdel wrote a review Aug 2023
1.0 of 5 bubbles
I think when comparing price with quality it won't deserve less than 1 star. If we start with the parking lot, you will not find it for your car. Then, if we go through the reception, we will find a person introducing himself as responsible for the reception service. It needs to be recycled into etiquette, then later into communication, so that responsibility comes last, although I'm sure it's suitable for anything except receiving people and solving their problems. As for the rooms, they are just cages in terms of narrowness. Then bedding and blankets are suitable for everything except sleeping. It has not been changed since my stay. As for the towel, you can use a toiletry bag because it is less rough. As for the kitchen, it is an exact copy for everyday and for all the cheap ingredients like watermelon and grapes... If we pass by Aqua, you will find that it is just a market, where all locals go there without any exception, so you just have to queue and wait...
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lorraine K wrote a review Nov 2024
1.0 of 5 bubbles
I would not return to this hotel, we are very disappointed and did not feel it was good value for the amount of money we spent.

We went with 4 other adults and 4 children to celebrate a big birthday.

The rooms were dated. Patio doors did not lock properly, the shower flooded the whole bathroom. We asked a technician to check but he could not fix it so we had to ask for extra towels but they were not provided even though we kept asking. The air conditioning did not work in any of our rooms. We asked for an iron three times and in the end the cleaner got us one.

Half of our party became ill with stomach issues. We saw raw meat from the bbq one night. There were no other restaurants to try even though it stated that there were 3 restaurants and a Millennium restaurant. There is one big restaurant and a smaller one which is open 3-5pm daily but has the same food.

There were two pool bars but they were shut at 5 and 7pm and frequently ran out of beer/cocktails. They militantly enforced a two drink policy which included soft drinks and water. This meant frequent trips as we were a large party and could not just leave kids on their own.

After dinner there was only one bar open, up 3 flights of stairs and always had a long queue. You couldn’t get a seat up there so yet again we were up and down the stairs, very disappointing to be honest. The brochure mentions sunset and piano bars not sure where these were. The red sky bar was closed and the colombus bar (which was downstairs) only served coffee and water.

There was no TUI rep at all.

The pools were very cold, the water slides were great but frequently shut for no obvious reason.

There were lots of building works going on some directly behind us when we were sat around the pool. Noisy and dangerous when you have kids. They shut off the entrance with a slope to our rooms one day with no notice so we see had to carry buggy’s up and down steps to gain access.
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Date of stay: October 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nora Err, Service clients/Réception at Hotel Aqua Fun Club
Responded 22 Nov 2024
Dear Lorraine , Thank you for staying at the Aqua Fun Club and for sharing your feedback on TripAdvisor. At Aqua Fun Club we always do our very best accommodate our guests and I am so disappointed to read about your experience, as it was the complete opposite of the service that we try to provide. Please accept my sincerest apologies for the inconvenient occurred ,I assure you that I have discussed these issues thoroughly with the department concerned to take corrective action immediately . Again, my apologies and I hope that we will have the opportunity to welcome you again in the future, and to show you a true Aqua Fun experience. With best regard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sharpei26 asked a question 8 Feb
Valence, France16 contributions2 helpful votes
Bonjour, Pouvez-vous me dire le prix des excursions? Merci
Answer from Gabriel K
2 contributions
They can be, very passionate about the acitivities and getting people involved. However they tend to stay around the one main pool outside the lobby, around the further pools and aqua park it’s quiet
f2flame asked a question Jan 2025
Le Havre, France6 contributions1 helpful vote
Bonjour, Je voudrais savoir si l'hôtel fourni l'eau en bouteille ?
Saeeda B wrote a tip 15 Feb
1 contribution
1.0 of 5 bubbles
"Tip if you want their faces to smile At you "
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Emily L wrote a tip 15 Feb
1 contribution
5.0 of 5 bubbles
"Stayed here cheaper than a week in the UK. Hotel staff are very helpful, book excursions through them. Also change currency at the hotel. "
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myloove wrote a tip 14 Feb
uk9 contributions7 helpful votes
5.0 of 5 bubbles
"Amazing place. Pools cold but we're mid winter despite the wonderful heat. These guys know how to look after their clientele "
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Nour el A wrote a tip 12 Feb
2 contributions
2.0 of 5 bubbles
"Very far hotel and they will not care about any issues you have "
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Hevo wrote a tip 4 Feb
Somerset, United Kingdom102 contributions59 helpful votes
3.0 of 5 bubbles
"Don’t expect too much"
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Not the right property for you?
There are more places to choose from in the Marrakech area.
PRICE RANGE
AU$224 - AU$400 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pickalbatros aqua fun club hotel marrakech
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
251
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL AQUA FUN CLUB (AU$224) - 2025 Prices & Reviews (Marrakech, Morocco) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Hotel Aqua Fun Club
Which popular attractions are close to Hotel Aqua Fun Club?
Nearby attractions include Smile Park (3.9 km), Moroccan Rug Area (1.0 km), and Visite marakech (1.4 km).
What are some of the property amenities at Hotel Aqua Fun Club?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Aqua Fun Club?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Aqua Fun Club?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Aqua Fun Club?
Yes, parking is available to guests.
What are some restaurants close to Hotel Aqua Fun Club?
Conveniently located restaurants include Darsoukkar, Casa Mariano, and Restaurant Dar Soukar, Marrakech.
Are there opportunities to exercise at Hotel Aqua Fun Club?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hotel Aqua Fun Club?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Aqua Fun Club offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Aqua Fun Club?
The staff speaks multiple languages, including English, French, German, Russian, and Arabic.
Does Hotel Aqua Fun Club have any great views?
Yes, guests often enjoy the mountain view available here.
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