We stayed here for 6 nights in March as a couple. Location was excellent, in newer part of town with lots of restaurants & bars close by, plus the shopping mall if that’s your thing. We actually walked a couple of times to & from the medina but also very easy to grab a cab. The room was very clean, towels replaced regularly & staff really friendly & helpful in all areas. Strong WiFi in room, the only place it didn’t work was by the pool. A couple of English channels on the tv too. Down sides of this hotel- not a huge problem but the rooms are furnished very darkly which makes the whole room appear very dark & could do with an update. The shower was hot, good power but the shower door leaked. A lot. A nice little pool area on the roof which never really got that busy whilst we were there & free towels & sun beds provided- no bar here but easy to order via the guy that’s on the towel stand. Well it is when he’s there!!! He seemed to disappear quite a lot, which left us waterless. So make sure you bring your own! Also make sure you bring cash, I’m not sure if you can order to your room number but everyone we saw just paid in cash. There were no coat hangers at all in our room & I requested a hairdryer 3 times, twice via email before we arrived (which they ignored both times) & once at the desk but it never appeared. Again, not a huge problem but just annoying! My partner hated breakfast, I thought it was ok & did the job of a quick in & out to fill you up before a day out, but he thought it was low quality & not much choice, but I didn’t mind it. The restaurant could also do with an update on decor. We booked a day trip via the front desk- day was excellent but just check what is definitely included for the price. There was a lot of confusion as to whether the tour provided at the location was included or not, it was only 3 euros per person but a lot of people in the group got very angry that this wasn’t explained properly. Overall it was a good stay, clean & great location which is all you really need!…
Stayed at Almas for 3 nights. Nice located . The rooms where clean and friendly staff. On the roof it was a little pool and some sunbed’s where you can relax from the city noise. The only thing that make my grade 4 and not 5 is the breakfast. Not so much to choose from but still good enough. I recomend this hotel.
Our 4 night stay was great. The location was good. On a quiet street with no noise at night from outside. There were lots of restaurants within a 10 minute walk and only a 30-35 minute walk to the Médina/souks. All very safe to walk around and paths well lit. The hotel room was clean, warm and comfortable. Bed slightly on the hard side but still fine. The breakfast was good enough for a quick snack before going out for the day. Taxi organised to the airport for 150 dihram which we thought was reasonable enough. Addition of the pool was nice. Quite busy in the afternoon though with few options to sit down. There is some noise through the corridors of people going to their rooms but this doesn’t last long and wasn’t disturbing for us. Would certainly be happy to stay again.
The staff here will make your trip one of your worst! The staff (particularly one of the reception members) have been openly sexist and offensive. When my sister tried to deal with this and speak to the manager all of the staff were purposely evasive! Even with two young children my sister was treated very poorly! Only one of the members of staff were friendly and polite during the whole stay. Wish everyone was like her.
There was a very rude member of staff who is unprofessional and refuses to do his job. He is sexist, rude and should be fired. He refused to share his name when it was requested. If you are considering staying here, I strongly recommend you do not. Please speak to you staff and fire those who behave this way. There was a very nice woman on the night team who could not do enough, give her a raise after you save money when you fire that waste of space.