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Great value hotel good location to the main shopping street if that’s what you want. My friends and I used it as a start and finish point for a motorcycle adventure up in the Atlas Mountain. Staff were very friendly and helpful as we needed to leave some of our gear at the hotel for our return.
Pros: Les Trois Palmiers has a soaring atrium, large rooms, comfortable beds, large dining area and a swimming pool. Our room was very clean, with two single beds, a desk, stool, two armchairs, small table, refrigerator, safe, TV and a small balcony. The bathroom had a shower (lots of hot water), toilet and sink with towels, soap, shampoo The breakfast buffet offered juices (3 types), cold cereal, yogurt, olives, mystery meat, salads, pastries, bread, butter, jam, honey, scrambled eggs (sometimes cold), crepes, cold potato chunks, tea & coffee. The hotel is near Avenue Mohammed V, where buses, taxis and a Carre Four supermarket are readily found. The little cafe next to the hotel (Snack Pizzirio Osmahi) offers good food at reasonable prices. Cons: The hotel is in a modern part of Marrakesh, a couple of miles from the medina and popular tourist sights. The staff was not as responsive as I would have liked about fixing a leaking toilet (we informed the front desk early morning on day 1, but it took 2 days to fix). Breakfasts were irregular, sometimes hot food was hot, and sometimes it was vaguely warm. Construction noise from a building adjacent to the hotel started at 8:00 in the morning.
My mum and I stayed at the Les Trois Palmiers in Gueliz for 2 nights in July 2018. Having spent 3 nights in the Medina we wanted a change of scene and different location that was accessible for different sights/activities.
Check-in was quick and efficient, if not overly helpful or friendly. Although we were several hours early our room was ready, which was a plus.
The room was very large and spacious, and clean. It was also well-equipped, with a dressing table and mirror, full-length mirror, luggage rack, large wardrobe, safe, and fridge. There was also a small balcony. The bed was large and comfortable and the AC was effective.
The bathroom let it down a bit. There were some uneven and cracked tiles, and the toilet roll holder kept falling off the wall and wasn't fixed despite us leaving in pointedly next to the sink. The water pressure and temperature were good though.
There is a lounge area, restaurant, and also a nice pool. I didn't actually end up using the pool but it appeared clean, was quiet, and there were always plenty of loungers available throughout the day.
The breakfast was plentiful and pretty decent; items on offer included scrambled eggs, boiled eggs, a selection of cheeses, selection of breads and pastries, jams/honey. yoghurts and cereals, plus tea, coffee, and freshly squeezed orange juice. Lots of choice and it was kept replenished.
This was where it really fell down. The information in the room said taxis could be pre-booked, but we kept getting different answers at reception whenever we tried to do this. The Moroccans and French were favoured over other guests; while checking out (we had to get a pre-booked coach to Essaouira so were on a tight time scale) the receptionist starting dealing with a French family while in the middle of dealing with us, completely ignoring us; no apology was offered. We also noticed a similar thing happen to a group of male Brits when we were checking in.
We were also overcharged for food and drinks we had had in the restaurant.
Good location in the middle of Gueliz. a 5 minute walk to the modern shopping centre, 20 mins to the coach station, 25 mins to the Jardin Marjorelle/YSL Museum.
The rooms were decent and the pool is a plus, as few hotels in the city centre have them. But the poor service would put me off staying again.
Good hotel, large room w 2 dble beds, lounge, armchairs and small balcony on high level. Breakfast was good also pool was nice. Supermarket down the road that sold alcohol. Need to get cab into medina but hop on hop off bus stop not far if you do that tour. We enjoyed our time there.
This hotel really sucks. They do the construction work in their room while u are still sleeping before the check out time!!(its in 8 am !) What kind of hotel would do this stupid thing????? I will not recommend any people to stay in this hotel in order to have a good sleep The only good thing is the hotel is near the shopping mall about 5 mins walk
Response from JorgenLundM | Reviewed this property |
The pool is very small, just suitable for relaxing and was not heated during our stay. Wifi in the rooms was very okay - the area around the hotel is quiet behind some of the maim/bigger streets. The breakfast is a bit... More
The pool is very small, just suitable for relaxing and was not heated during our stay. Wifi in the rooms was very okay - the area around the hotel is quiet behind some of the maim/bigger streets. The breakfast is a bit special compared to other hotels, but I believe it was okay.