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Sofitel Marrakech Palais Imperial

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1,737 Reviews from our TripAdvisor Community

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Showing 554: English reviews
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Mexicali
Reviewed 3 days ago NEWvia mobile

This hotel has a section that is very old and looks dirty, ask for the renovated room. The service is ok, I would not rate it a 5 star hotel, at breakfast the place is chaotic, especially on Saturday, too many people, it feels crowded. Service at the hotel is good. The beds are confortable and the linens good quality....

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Thank ANATGARCIA
Reviewed 1 week ago

If you wanna know whats going on in marrakech and wondering for place to stay, sofitel imperial its your choice, what makes it special the service, ask for mustapha the buttler, he will take care of everything, from the room service to kids, he will always answer you with a smile and professionalism, the rooms are just breath taking everything...

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Thank Chaymaa H
New York City, New York
Reviewed 2 weeks ago via mobile

We are currently staying at the hotel. Have to say we are bitterly disappointed with the standard of the hotel which just isn't up to Sofitel standards. We have stayed in many Sofitel hotels and this one is frankly a joke. We have stayed in their so called Opera Suite which is supposed to be their best room. Suffice to...

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Thank soniakhosla
Reviewed 2 weeks ago via mobile

We have stayed multiple times at 5 star international hotels but this hotel's service is below 1 star. The breakfast staff is completely incompetent! Every morning we had to order our coffee, tea and water multiple times because either they did not bring our order at all or brought the wrong drinks. The table was dirty as were the chairs....

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Thank MJOMH
Reviewed 2 weeks ago via mobile

So my husband and I are currently at the hotel and the only positive aspect of this hotel was the checkin experience. We arrived early and were able to checkin in within 20 minutes. However from there everything went downhill. The bed is so painful not the Sofitel standard I am used to (woke up with back pains everyday). And...

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Thank SMM3010
Boston, MA
Reviewed 3 weeks ago

This is an excellent option for your stay in Marrakesh, just far enough from the hustle and bustle and yet still a reasonable walk to the medina and the square. Almost next door to the legendary La Mamounia, it offers luxury at a far more reasonable price. Rooms are spacious, most with terraces, beds and linens are first-rate. The grounds...

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Thank chalouisduletz
London, United Kingdom
Reviewed 4 weeks ago

We had a lovely stay in this beautiful and quiet property. The service have been very proactive and highly professional. The breakfast buffet is huge and had a great variety of choices. The sweets are excellent. We have also tried one of the restaurant which was amazing.

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Thank Robert L
New York City
Reviewed 5 weeks ago

No complaints whatsoever. Large, comfortable room with terrace. Superb, huge buffet [breakfast and lunch]in Le Jardin restaurant. Dinner in the Orangerie also excellent. Beautiful grounds, with multiple swimming pools, including a 30m heated pool that is great for lap swimming [my only slight negative is that the pool was a bit too warm for lap swimming, about 90F (24C)]

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1Thank schvitzNewYorkCity
Melbourne, Australia
Reviewed 23 January 2017

I stayed at this hotel with my wife for a 4 day getaway just before Christmas. It was our first visit to Morocco so we had no idea what to expect. This hotel was simply stunning. While some sections were a little dated, the rooms were fantastic. Massive comfortable bed, great bathroom and a nice little balcony overlooking the Atlas...

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1Thank AussyjimmyE
Duras, Belgium
Reviewed 15 January 2017 via mobile

The suite 307 is excellent and always very clean thanks to Hakima. She knows exactly what we wants and the cleaning is done each morning at same time. I felicitate her and wish her good luck and to continue with her. Thank you Hakima. Fabienne lemmers

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1Thank Fabienne M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Sofitel Marrakech Palais Imperial stands out as a landmark in the heart of Marrakech with a striking architecture inspired by Arabian-Mauresque palace. It is close to historical monuments including the famous Jema El Fna square and less than 15 minutes far from Marrakech Menara airport. Let yourself be carried away by the palace atmosphere which makes Sofitel an ideal place for a romantic or family getaway. ... more   less 

Additional Information about Sofitel Marrakech Palais Imperial

Address: Rue Harroun Errachid | Hivernage, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $220 - $616 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Marrakech Palais Imperial 5*
Number of rooms: 207
Reservation Options:
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Also Known As:
Sofitel Marrakech Palais Imperial Hotel Marrakech
Hotel Style:
#26 Business Hotel in Marrakech
#65 Spa Hotel in Marrakech
#82 Luxury Hotel in Marrakech
#143 Family Hotel in Marrakech
#190 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Marrakech Palais Imperial staff and other travellers.
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Questions? Get answers from Sofitel Marrakech Palais Imperial staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved our room whoch was very quiet, clean and comfortable.”
 of 5 bubbles , 31 Jan 2017 | Read review
“All the rooms are ok , i suggest as from 3rd floor on”
 of 5 bubbles Giak67, 6 Dec 2016 | Read review
“A room with view on the beautiful garden.”
 of 5 bubbles 669oza, 28 Nov 2016 | Read review
“go for pool views”
 of 5 bubbles bournesupreme, 23 Nov 2016 | Read review
“good luck. nothing is easy to find.”
 of 5 bubbles aphrab, 1 Nov 2016 | Read review
5 of 5