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Sofitel Marrakech Palais Imperial

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1,674 Reviews from our TripAdvisor Community

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Showing 535: English reviews
Ouderkerk aan de Amstel, Noord-Holland, Netherlands
Level Contributor
3 reviews
Reviewed 3 days ago NEW via mobile

When you visit Marakesh and you are sleeping in Sofitel, you will be delited to eat the Maroccan pancakes by chef Fatima. She is so sweet and gives the best personal service and makes the most delicious pancakes ever! Rest of the service is very good. Breakfast is a real pleasure in this hotel!

Thank Denny S
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 days ago NEW via mobile

I just came back from a business trip to Marrakech. Stayed at the Sofitel, as I had good F&B experiences there.. I thought why not try the hotel... I wish I hadn't!!! Everything just went wrong!! As if they where trying to make this a bad experience: 1. Asked for a non smoking room, got a room stinking with cigaret... More 

1 Thank Guy Y
2 reviews
Reviewed 6 days ago NEW

When you see the hotel form outside it looks amazing and when you are in you get more amazed. The rooms are very nice and fancy and the big garden looks unbelievable. In combination with the top service and the amazing SO lounge it completes the whole picture of an amazing hotel. I would absolutely advise this hotel to anybody... More 

Thank Oz A
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 1 week ago

I arrived at this hotel with my friends to begin our 3 night stay in a Luxury room with views of the Koutoubia and ramparts. Upon arriving at the reception lobby, we were asked to take a seat and hand over our passports. Whilst we were waiting for the check-in formalities to be completed, a staff member came across to... More 

Thank bournesupreme
Hoboken, New Jersey
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

This a huge, beautiful hotel. The lobby, pool, and restaurant areas are stunning! The rooms are totally sufficient but seem a little dated. It is close to many good restaurants and sites, but far away enough so that it you don't feel the chaos of all the activity. I would definitely recommend this hotel.

Thank Elizabeth R
Geneva, Switzerland
1 review
Reviewed 2 weeks ago

A very nice place to stay, particularly with children. I would like to say a special thank you to Nouihi and Ilham for their careful attention to our family in the breakfast room, making every start to the day a special one! A great short break!

Review collected in partnership with Sofitel.com

Thank R4396ZPmarkg
Melbourne, Australia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 weeks ago

Stayed here with 2 friends. My room was booked for a trade fair and my friends had a room booked via Expedia. No problem with my booking but my friends were told their booking had been cancelled by their travel agent - only problem is that I am their agent!! The situation was very poorly handled and they had to... More 

Thank C0nnie13
hickory, nc
Level Contributor
242 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 4 weeks ago

A quality hotel with distinctive furnishings and appointments, the Sofitel provides quiet and excellent breakfasts. The only problem with staying there is the arcane numbering of rooms and the lack of help finding the right room.

Thank aphrab
London, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

First of all Sofitel Marrakech Palais is a big resort conjoined with Sofitel Marrakech Lounge and Spa. The two share facilities. There are hundreds of guest rooms. It's not your typical boutique style Sofitel in an European capital. The grounds are very well-maintained. The suite I had was spacious and comfortable. I didn't experience any of the maintenance issues described... More 

1 Thank Gordon C
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 October 2016

The hotel was generally very good... amazing staff and amazing facilities (pool/spa, etc.) but our room was not up to standard at all. We stayed in the opera suite, room 410... supposedly the best room type in the hotel. Unfortunately, the number and nature of the issues were just not what I would expect from a 5 star hotel. First... More 

1 Thank badshak

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Sofitel Marrakech Palais Imperial stands out as a landmark in the heart of Marrakech with a striking architecture inspired by Arabian-Mauresque palace. It is close to historical monuments including the famous Jema El Fna square and less than 15 minutes far from Marrakech Menara airport. Let yourself be carried away by the palace atmosphere which makes Sofitel an ideal place for a romantic or family getaway. ... more   less 

Additional Information about Sofitel Marrakech Palais Imperial

Address: Rue Harroun Errachid | Hivernage, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $222 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Marrakech Palais Imperial 5*
Number of rooms: 207
Reservation Options:
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Also Known As:
Sofitel Marrakech Palais Imperial Hotel Marrakech
Hotel Style:
#26 Business Hotel in Marrakech
#68 Spa Hotel in Marrakech
#82 Luxury Hotel in Marrakech
#143 Family Hotel in Marrakech
#190 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Marrakech Palais Imperial staff and other travellers.
13 questions
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over a year ago
the med

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Questions? Get answers from Sofitel Marrakech Palais Imperial staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room with view on the beautiful garden.”
 of 5 bubbles 669oza, 28 Nov 2016 | Read review
“go for pool views”
 of 5 bubbles bournesupreme, 23 Nov 2016 | Read review
“good luck. nothing is easy to find.”
 of 5 bubbles aphrab, 1 Nov 2016 | Read review
“I recommend to book in the highest floor possible for the view. The room was nice.”
 of 5 bubbles rolandleblond, 16 Oct 2016 | Read review
“Atlas view above first floor.”
 of 5 bubbles MandJ521, 15 Oct 2016 | Read review
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