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ClubHotel Riu Tikida Palmeraie

Travellers' Choice award winner
15/05/2017 16/05/2017
1 room 2 adults 0 children
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5,354 Reviews from our TripAdvisor Community

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Preston, United Kingdom
Reviewed 3 days ago NEW

We arrived late with no offer of a welcome drink at reception. Dripping tap in room, ants running round in toilet sink area. Cheap food, no variation, cheap wine cheap flat beer. Outdoor pool freezing cold, indoor pool no supervision by parents or lifeguards with children jumping splashing and diving making it impossible for adults to swim. Entertainment poor. Hotel...

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3Thank mickytw0
Woking, United Kingdom
Reviewed 3 days ago NEW

Since our last visit, some things have improved (excellent in room Wi-Fi is a useful addition) but some have not and there were bigger issues. The food, though plentiful, remains bland and uninspiring with very little variety. Grilled fish and stewed meats but without a real Moroccan flavour. Alcohol too remains of a very poor standard - insipid and tasteless....

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2Thank Norman J
Reviewed 3 days ago NEWvia mobile

Me and my friend stayed at the all includive hotel for 1 week in December.. The hotel is beautiful.. the decor does not disappoint.. The hotel security is 5* and very friendly.. we managed to get a lift back to our room by 1 on 1 of the hotels golf buggys after 1 too many. The staff are amazing they...

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2Thank Mouth88
London, England, United Kingdom
Reviewed 4 days ago NEWvia mobile

So 3rd visit here and treated like royalty by staff who had remembered us from previous years which was nice. Room key not working and this happened 3 times the same day, very frustrating. Place is looking very tired and needs a good clean everywhere, cups given out with your drinks in by the pool are filthy and need to...

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4Thank LBB40
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Tikida Palmeraie, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your vacation. We are very disappointed to find that this time your experience did not live up to what you usually expect from us. As a global brand, we strive to maintain consistent levels of quality in our hotels throughout the world. In order to guarantee a...

Brighton, United Kingdom
Reviewed 5 days ago NEWvia mobile

What an appalling hotel, I had really bad food poisoning from their food the next day I had to check out so requested to keep the room on which they charged us for I felt this was unfair as if I was not ill we would not of kept the room on. There customer service skills lead a lot to...

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2Thank Victoria243
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Tikida Palmeraie, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We can assure you that the health and safety of our guests is taken very seriously, therefore we follow strict procedures while handling our food products in order to prevent and avoid any kind of alimentary risks or hazards. As we are...

Reviewed 5 days ago NEW

Me and my friend stayed 7 nights at this hotel, with all inclusive. The staff was very friendly, professional and reliable. The hotel was amazing. Clean, spacious, and a massive pool!! It was unfortunately very cold though. Food excellent!

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1Thank Charlotta S
Scottish Highlands, United Kingdom
Reviewed 1 week ago NEW

This was out third stay in this hotel. It is a good place to stay for an introduction to Marrakech. While a good way out from the centre the free shuttle bus provides an excellence service. The bedrooms are fine. The hotel grounds are very well kept and I enjoyed walking round the perimeter path every day. All the staff...

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3Thank LenMacL
United Kingdom
Reviewed 1 week ago via mobile

Visited club hotel Rui Tikida Palmeraie for 7 days through a cheap break from First Choice booked at Christmas time. Good price for 7 days all inclusive including transfers. Picked up at airport by coach and taken to hotel approx 35 mins travel time. Arrived and was greeted with a welcome drink. We were then ushered to the restaurant as...

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2Thank LesleyMeekins
Bristol, United Kingdom
Reviewed 1 week ago

my wife and I visited in April 2017. On arrival the welcome was really good and check in was swift. We were left to find the room ourselves which was a little strange but when we did our bags were already there. The room was clean and relatively basic. There did not seem to be enough plug sockets for all...

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2Thank Diver_Peter
hull
Reviewed 1 week ago via mobile

Arrived. Key cards did t work. Beds not made up. Maid said 7 year old could sleep on coach no sheets offered. Demanded bed made up. 2 pillows for 3 of us. 6 requests later and 11.45pm more pillows arrived. Couldn't get water until 10am to make up formula for baby, bought some from the shop. Room full of mosquitos....

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6Thank HullYorkshirelass
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Tikida Palmeraie, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret to read that there have been some issues in your room and our team did not react to your satisfaction. The ethos of our staff training requires a helpful, friendly and very obliging service at any time. We will raise...

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15/05/2017 16/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service

Additional Information about ClubHotel Riu Tikida Palmeraie

Address: Route Fes, km 6 | Annakhil, Marrakech 40007, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $142 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ClubHotel Riu Tikida Palmeraie 4*
Number of rooms: 388
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Hotwire, Travelocity, Cancelon, TripOnline SA, RIU Hotels and Resorts and HotelQuickly so you can book your ClubHotel Riu Tikida Palmeraie reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Top resorts Hotel in Marrakech
#35 Business Hotel in Marrakech
#58 Spa Hotel in Marrakech
#72 Luxury Hotel in Marrakech
#78 Family Hotel in Marrakech
#113 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Riu Tikida Palmeraie staff and other travellers.
754 questions
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Questions? Get answers from ClubHotel Riu Tikida Palmeraie staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are situated in blocks but no more than 5 minutes from main building.”
LenMacL, 23 Apr 2017 | Read review
“Blocks 1 and 2 closer to pool and main buildings”
638janeh, 19 Apr 2017 | Read review
“Go for a room on the upper floor for greater privacy, and by the pool so not too far from restaurant and bars”
  • Evening sun on the Atlas Mountains
bluesky72, 16 Apr 2017 | Read review
“room styles and layouts much the same throughout, we had ground floor rooms, choice of 1st floor also.”
oggie01, 15 Apr 2017 | Read review
“Top floor rooms are quieter”
436ericaw, 11 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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