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Imperial Plaza Hotel

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Imperial Plaza Hotel
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332 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Reviewed 8 September 2016

When we arrived at the hotel we were greeted by the reception staff and Nadia. They gave us tea and told us to relax. Nadias English was excellent. Recommend you do the excursions. The room was very big and suitably for me,husband and child. The cleaner was excellent.. The staff catered for our every need. There were three people that...

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Helpful?
Thank JennyandTim2014
Holel Imperial P, Responsable E-Commerce at Imperial Plaza Hotel, responded to this review

All the staff sent you big thanks for your nice and amiable review, and we are so glad to hear that your stay at hotel imperial plaza was wonderful,it will be a great pleasure to see you again here.

Reviewed 11 August 2016 via mobile

Recommended by teletext 4* Imperial plaza hotel marrakech. Arrived first glance looks impressive however definitely not 4* by English standards reception bit tired looking . Arrived at 14.00 GMT room not prepared had to wait about 40 mins so not off to a good start. No mini fridge as advertised and room very basic however once cleaned and made ready...

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Thank Mandz F
London, United Kingdom
Reviewed 9 August 2016

We spent 10 days at Imperial Plaza and 4 days at Imperial holiday (a different hotel but from the same hotel group). The room was spacious and the staff were helpful. The hotel was a bit far from the main shopping area at Gueliz and the Madina. This was inconvenient for a family because it meant that you needed a...

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Thank MALADNANI
Manchester
Reviewed 28 July 2016

Very good sized rooms. Air conditioning worked well in over 40C. Location a little bit out of centre but easily accessible by taxi. Staff are helpful. Wifi connection was good even in the bedrooms. Breakfast is adequate.

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Thank ali_mcfc
Reviewed 14 July 2016 via mobile

Was there with my family for a week ...the only staff worth mentioning is the daytime pool guy ....the management are sleazy as they do not mention the fact that they sublet the pool area to others ...therefore as a guest in the hotel you have paid for you are now restricted as you cannot access the terrace area after...

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1Thank Tina J
Kirkby-in-Ashfield
Reviewed 15 May 2016 via mobile

I stayed at the Imperial Plaza for a week as a mid 50's lone female traveller. I was met at the hotel by the charming Khalim who whisked away my luggage and brought me my first taste of mint tea - moroccan hospitality. Check in was dealt with swiftly by excellent front of house staff. I had to wait a...

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Helpful?
Thank Jane L
Nadia C, Responsable relations publiques at Imperial Plaza Hotel, responded to this review

Dear Madam , Thank- you ,Madam , for taking care of our hotel to write us your comments and your stay at IMPERIAL PLAZA & SPA . We are very happy you enjoyed the work of our teams in the "TOP"are : The hospitality , care , impeccable service ,cleanliness , comfort of places , the breakfast buffet each morning...

london
Reviewed 20 March 2016 via mobile

We have been stayed in a number of hotels in Marrakech . sofitel, le semarimas , le tichk ,Savoy le grand, plus raids. But have always visited the imperial plazas roof top pool at the cost of 100 dhr. About 7 pound . due to the not so good reviews. We never stayed there . but this time we decide...

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1Thank tracy c
Département Com... I, Responsable relations publiques at Imperial Plaza Hotel, responded to this review

Dear client , It's always nice to read the praise and complements of our customers regarding our establishment IMPERIAL PLAZA &SPA because their views are very interesting and very brave to do better .We are excited to shared with senior management and staff of the hotel . Madam, thank you for your careful and detailed description well all benefits as...

Hamburg
Reviewed 16 February 2016 via mobile

We stayed at the Imperial Plaza Hotel and Spa for 3 nights. At first sight the hotel looks nice. Dining room in the typical maroccan style and a great rooftopterasse with a pool overlooking Marrakesch. The food, we had halfboard, was not good. The chicken was really dry and the dessert, mostly cake not only dry but hard as well....

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Thank Simone H
Holel Imperial P, Responsable relations publiques at Imperial Plaza Hotel, responded to this review

Dear Guest, Thank you for taking the time to share the experience you had in Marrakech Imperial Plaza & Spa during your last stay. We are proud to offer a high level of service . I am very disappointed that we are not able to meet your expectations during your stay . Be assured that I will address the issues...

Luton, United Kingdom
Reviewed 9 January 2016

this hotel is pretty decent, the staff are helpful especially Hamza at reception who was a huge help throughout my stay and was always on hand when required. thank you Hamza!! the wifi in the hotel was up and down, the pool on the roof is great, the rooms are clean and comfortable. the area around was good as you...

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1Thank Ajmal1991
Nadia C, Responsable relations publiques at Imperial Plaza Hotel, responded to this review

Dear Thank you for your opinion about the special treatment you have received from our establishment IMPERIAL PLAZA & SPA . We are delighted to hear that you enjoyed your stay with our attentive staff in particular Hamza , in spacious and comfortable rooms , the pool on the sixth floors , the breakfast buffet vary and correct not to...

Reviewed 12 November 2015

My wife and I stayed for a week here on half board and we both agreed that value for money this hotel was perfect for us It is ideally situated just off a main road a mile or so from the centre The bed was big an d comfortable and the hotel was exceptionally clean The room was spacious and...

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2Thank Peterhoody

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Imperial Plaza Hotel is an exquisite hotel, centrally located with rooms opening to views either of the Marrakech city with the backdrop of Atlas Mountain or of the lush green hotel courtyard. A fully serviced hotel with facilities for both business and leisure travelers with its location making it an ideal hotel to discover the rich culture and tradition of Morocco. ... more   less 

Additional Information about Imperial Plaza Hotel

Address: Avenue Abdelkrim Khettabi | Semlalia Street, Marrakech 40000, Morocco (Formerly Swiss International Imperial Plaza)
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $44 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Imperial Plaza Hotel 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Imperial Plaza Marrakech
Hotel Style:
#205 Spa Hotel in Marrakech
#234 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Plaza Hotel staff and other travellers.
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Barrow-in-Furness, United Kingdom

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Questions? Get answers from Imperial Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“bring your own kettle”
 of 5 bubbles ali_mcfc, 28 Jul 2016 | Read review
“We stayed in room 312 good views from th balcony”
 of 5 bubbles Peterhoody, 11 Nov 2015 | Read review
“Air con sounds like a truck”
 of 5 bubbles reecebadge76, 21 Jul 2015 | Read review
“No advice, sorry, much of a muchness”
 of 5 bubbles sophb8, 1 Jul 2015 | Read review
“No tips I'm afraid except to avoid”
 of 5 bubbles HIPPYCHICKEngland, 14 May 2015 | Read review
5 of 5