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SENTIDO Kenzi Menara Palace

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#98 of 494 Hotels in Marrakech
Certificate of Excellence
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SENTIDO Kenzi Menara Palace
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1,854 Reviews from our TripAdvisor Community

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Showing 820: English reviews
London, England, United Kingdom
Reviewed 8 January 2016 via mobile

Stayed at the Kenzi Menara Palace for 4 nights...in short, did what it said on the tin. Wanted a couple chilled out days away from London and we got it. Not a 5* by international standards, but good value for money. We were checked in by who I must assume was the manager (Nour Eddine...thank you!!)--upgraded our room which was...

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Helpful?
Thank JRNTL
kenzimenarapalace, Responsable commercial at SENTIDO Kenzi Menara Palace, responded to this review

Dear valuable guest, Thank you for choosing the Kenzi Menara Palace, also for the time you spend to share your experience with the Tripadvisor community. I have noted carefully all the valuable remarks you have specified, and I will transfer each of them to the concerning department. In the wish to see you soon again among us, Kind regards Anouar...

Jodoigne, Belgium
Reviewed 3 January 2016

We stayed here to celebrate New Year. Rooms are space full and well decorated. try to go for a pool view. This is the second time we travel to Marrakech and the first time we were disappointed that we didn't receive local dishes at the hotel. Well here you can fall any better if you like local dishes. Every day...

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Helpful?
Thank Yannick B
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Yannick, Thank you for posting this wonderful and brief review about the Kenzi Menara Palace. I’m happy to know that you are satisfied with your last stay among us and look forward to welcoming you again at this wonderful palace. Once again, thank you for you visit. Best regards IBTISSAM JAMILI General Manager.

London
Reviewed 31 December 2015 via mobile

Good - hotel excellent atmosphere clean and choices of food could be little better but was adequate Nice deserts Good selection of non alcoholic drinks Bad - no indoor pool limited to kids 2 hour spa heated small pool 150 DH and Moroccon restaurant 100 DH extra ! Per persons Clean big suites Staff helpful and kind Will recommend highly...

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Helpful?
Thank naz4travel
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear valuable guest, First of all we thank you for choosing the Kenzi Menara Palace and have been kind enough to leave your impression on the traveler’s community. Thank you very much for your compliments highlighting our service quality and delivery. All the team of Kenzi Menara Palace hope to have the pleasure of welcoming you again soon! Kind regards,...

London, United Kingdom
Reviewed 31 December 2015

We stayed here for a family holiday during Christmas - the hotel rooms and facilities were great as expected for a 5 star hotel, all the staff were really helpful. The decor of the hotel was very authentic yet modern. The lobby was beautifully decorated with some beautiful paintings. A special mention to Mr Cherif at the concierge desk who...

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Helpful?
1Thank Akhtar H
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear guest, We are excited to hear your feedback and appreciate your comments about this wonderful palace. We believe every guest request is important and our job is to be of service and ensure your accommodations exceed expectations. It is wonderful to know that our staff was able to create a memorable experience during your visit to Marrakech. In the...

Reviewed 27 December 2015 via mobile

Hotel is really nice as expected being a 5 star hotel. Checked into the hotel and the reception made sure we had everything sorted before going to the rooms we got allocated. The rooms are spacious and the room service people were very helpful. Only downside i would say is the breakfast is okay but could be better as there...

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Helpful?
1Thank Aziz M
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Aziz, We are excited to hear your feedback and appreciate your comments about this wonderful palace. We believe every guest request is important and our job is to be of service and ensure your accommodations exceed expectations. It is wonderful to know that our staff was able to create a memorable experience during your visit to Marrakech. In the...

Reviewed 25 December 2015 via mobile

Ice cold pool Lots of birds munching on the breakfast buffet Deafening disco music in the afternoon from neighboring night club, sorted out on 4th ? day of questioning . Broken equipment in gym Very far from the centre. Room very nice, and very polite and professional staff .

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Thank Jonas G
A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed 23 December 2015 via mobile

We (myself, wife and 2 young children) have just checked in. First impressions are really good. Reception area is grand and airy. You are greeted by receptionists with a smile who are attentive and speak excellent English. However whilst checking in receptionist advised were checked into a trip room and if we wish WE can put the beds together if...

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Thank A TripAdvisor Member
London, United Kingdom
Reviewed 14 December 2015

Took the end the year break at this Hotel with wife and two Kids X-mas and New Year 2014 2 weeks. Just all we needed. Parties were well organised, the food was excellent, staff very friendly and at your disposal etc.. The deputy / Duty Manager (Jalil ?) was amazing & child friendly. My boy Abraham was just few months...

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Helpful?
Thank Alan C
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear valuable guest, First of all we thank you for choosing the Kenzi Menara Palace and have been kind enough to leave your impression on the traveler’s community. Thank you very much for your compliments highlighting our service quality and delivery. All the team of Kenzi Menara Palace hope to have the pleasure of welcoming you again soon! Kind regards,...

Liverpool, United Kingdom
Reviewed 11 December 2015

I was wow'd by this hotel and that was only on the approach! Beautiful gardens and a grand entrance. Large airy reception area, which felt opulent. A few little shops in the lobby, and the prices were very reasonable for last minute gifts. Check in was efficient and staff very personable. First time I'd stayed in an all-inclusive and I...

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Helpful?
Thank radclife
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear guest, First of all we thank you for choosing the Kenzi Menara Palace and have been kind enough to leave your impression on the traveler’s community. Thank you very much for your compliments highlighting our service quality and delivery. All the team of Kenzi Menara Palace hope to have the pleasure of welcoming you again soon! Kind regards, IBTISSAM...

Reviewed 4 December 2015

My wife and I took a week off (15 to 22 Nov) to go to the Kenzi Menara Palace in Marrakech, we both needed a break and some sunshine. The flight was good and we were soon landing in Marrakech, the hotel is not too far from the airport, I thought that might be a problem but there only seemed...

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1Thank Andrew B
kenzimenarapalace, Responsable commercial at SENTIDO Kenzi Menara Palace, responded to this review

Dear customer, Thank you for choosing the Kenzi Menara Palace, also for the time you spend to share your experience with the Tripadvisor community. I have noted carefully all the valuable remarks you have specified, and I will transfer each of them to the concerning department. In the wish to see you soon again among us, Kind regards Anouar Maamouri...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The blend of an Arabo-Moorish architectural style with a generous 10 acres park and gardens makes the SENTIDO Kenzi Menara Palace your haven of peace and tranquility.The SENTIDO Kenzi Menara Palace is a luxury hotel located in a peaceful, 10-acre park in Marrakech just 10 minutes from the medina by free shuttle. The hotel offers accommodation mixing harmoniously the Moroccan style and a modern touch.Guestrooms are comfortable and have a balcony offering a staggering view facing the Atlas mountains. The international restaurant "Terrasse de l'Insensé" and the specialty restaurant "L'Insensé" serve quality cuisine and a different dining sensation and satisfy all taste. There is also a traditional Moroccan restaurant, poolside snack bar, piano bar and room service. The hotel offers various activities including tennis, volleyball, badminton and a swimming pool. The Kids Club is supervised by professionals and gives children the opportunity to discover the Moroccan culture through fun and educational activities. The Spa by Terraké invites guests to relax. Guests can enjoy free Wi-Fi internet access, free on-site parking and a free shuttle to the city centre. ... more   less 

Additional Information about SENTIDO Kenzi Menara Palace

Address: Avenue Mohammed VI, Marrakech 40020, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $161 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SENTIDO Kenzi Menara Palace 5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Hotel Style:
#3 Top resorts Hotel in Marrakech
#34 Business Hotel in Marrakech
#54 Spa Hotel in Marrakech
#69 Luxury Hotel in Marrakech
#82 Family Hotel in Marrakech
#133 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from SENTIDO Kenzi Menara Palace staff and other travellers.
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Questions? Get answers from SENTIDO Kenzi Menara Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We spent very little time in the room so not important but go for gardens view if you can”
Lavenders1, 26 Apr 2017 | Read review
“I would recommend a room on the third floor with the Pool view.”
Euphoria_UK, 19 Apr 2017 | Read review
“ask for a pool view room ...”
mrsfletch_13, 30 Mar 2017 | Read review
“Pool view rooms or you are looking at a dual carriageway”
Elizael, 21 Mar 2017 | Read review
“Avoid the long walks from the farthest rroms. Go for a pool view. So much better than the dual carriageway!”
roastchicken, 8 Mar 2017 | Read review
5 of 5