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Eden Andalou Hotel Aquapark & Spa

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Eden Andalou Hotel Aquapark & Spa
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4,044 Reviews from our TripAdvisor Community

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Birmingham, United Kingdom
Reviewed 4 days ago NEWvia mobile

Got to say this is Not a 5 Star Hotel. The services provided are not 5 Star quality. The food is definitely Not 5 Star. This hotel is being misrepresented and is a 3 to 4 star. Inappropriate loud music is played around the eating area with clashing loud music being played from the opposite direction. Ear hurting aerobics in...

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Thank Baddoguk
Reviewed 5 days ago NEWvia mobile

After reading the reviews for this hotel we were hesitant wether or not to book our holiday here, but boy are we glad we did!! We had a lovely pleasant 7 nights stay here and the weather was a bonus- minus the one day when it was raining. Upon arrival we were greeted by the reception staff. She was SO...

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4Thank Rumana B
EdenAndalouY, Sales Promotor at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Rumana, Thank you for your feedback and for staying with us during your visit to Marrakech. We are glad that you enjoyed our service, our breakfast and buffet and each part of our peaceful place ! We are delighted to read that you valued your stay with us so highly and that you enjoyed your room and the service...

Kent, United Kingdom
Reviewed 5 days ago NEW

We went as a group of 9 (well behaved) ladies to celebrate the forthcoming wedding of our lovely friend Victoria. The hotel was a beautiful place, rooms clean and slept 3 of us in each. We were well looked after the hotel staff. Ismail and his team made us feel very welcome and safe. Some of us had a treatment...

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Helpful?
1Thank claireshelley1
EdenAndalouY, Sales Promotor at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Claire, Thank you very much for your wonderful review. We are very happy to know that you and your friends had a fabulous stay with us and that you enjoyed the welcome and the care of our staff. It is so lovely to know that you look forward to visit us again. Please do let us know when you...

Reviewed 5 days ago NEWvia mobile

Myself, mum and Nan went to this hotel the 13-20th March. We had emailed prior to going to see if we could have a early check in due to Nan being in the wheelchair. However, it wasn't possible so we where sat around for about 2 hours till we where taken to our room. Room is nice, pretty basic considering...

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Thank Katherine A
Reviewed 6 days ago NEW

Stayed for a week in March and left disappointed. Upon Arrival Had to wait almost 2 hours for a room after arrival, every time asked was it ready "come back in 30 minutes" with no specific time on when ready. Facilities General • The floors around the hotel are washed every other day pretty much, but are left soaking wet...

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3Thank Jonathan James H
Colne, United Kingdom
Reviewed 1 week ago NEW

We recently returned from a week at the Eden Anadlou. We hadnt actually booked to go here but got moved last minute by our tour operator. The food here was very good with a wide choice to cater for all. Food was served outside at midday and again with an excellent choice. The freshly cooked pizzas was fab. Proper fresh...

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2Thank Alan_Whitehead_16
EdenAndalouY, Sales promotor at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Alan, Many thanks for your generous comments following your recent stay at Eden Andalou Aquapark & Spa 5*. I am delighted to hear that you enjoyed your stay, your room, our animation team and your overall service experience so much in our peaceful place. We will share your nice words regarding the behave, the professionalism and the positive attitude...

Reviewed 1 week ago

Booked through BA.com, advertise 5* with fantastic facilities all included in the all inclusive. Spa treatments where an extra. The hotel had 1, not the multiple bars advertised, 1 restaurant, not the 5 cuisines advertised. No golf course, stables, jogging trail. The gym was an extra and only open a few hours in the middle of the day. advertised as...

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Thank sezziebee
Reviewed 1 week ago via mobile

I think the hotel was better than I expected the animation team made me feel at home an were very helpful to my stay also Rico always made me laugh and played with my brother when he was crying thanks alot

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Thank Ashu L
EdenAndalouY, Sales Promotor at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Ashu, Thank you very much for your review. We are very happy to know that you and your family had a beautiful stay with us and that you and your brother enjoyed the animation team that made children and adults feel special. We hope to have the pleasure to welcome you again! Again, we thank you for your trust....

Portsmouth, United Kingdom
Reviewed 1 week ago via mobile

This is the 3rd time we have stayed at Eden, the last 2 times were brilliant however, this time the quality and standards have deeply decreased. There isn't much to do during the day (unless you want book the bus to Marrakech), the bottled water is as bad as the tap water, the food choice has gone down and is...

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Thank lrfry
Reviewed 1 week ago

I would take the other reviews about this hotel with a pinch of salt, after wanting a cheap getaway to somewhere hot, me and my partner chose the Eden Andalou for a weeks stay from the 8th-15th March. We had a great time, exactly what can be expected from a budget all inclusive holiday. The room, was clean and tidy,...

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3Thank jodiecoxap
EdenAndalouY, Sales Promotor at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Jodie, Thank you very much for your fantastic comments following your recent stay at Eden Andalou Aquapark & Spa 5*. We are very happy to know that you and your partner had a relaxing and enjoyable stay with us. We are very pleased to know that you thoroughly enjoyed your stay with us and that you found the hotel,...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
  • Dry Cleaning
Official Description (provided by the hotel)
Featuring 3 outdoor swimming pools in the Andalusian-style gardens and a 1600 m² spa is this environmentally-friendly hotel. It is 4 km away from Marrakech airport and offers views of the Atlas Mountains. The 250 suites spread over six riads and surrounding beautiful flowered patios. Domes carved stucco, zellij, white marble and Bohemian crystal dominate the 2 lounges, Oriental and Andalusian. They are equipped with a flat-screen TV, minibar and a balcony with views of the garden or mountains feature in the air-conditioned. Each modern suite has a separate seating area and a marble bathroom, free safe and Wi-fi. A hotel downtown, Andalusian Esplanade faces the gardens and 2 pools the Majorelle 25m long heated in winter, white pool 35 meters long lined with its wooden deck Teck. Atlas summits are facing you. Many bars and restaurants surround the Esplanade: The Fez (Moroccan restaurant), the international Atlas restaurant, the Mimosa pool bar and the Jazz Bar open alternately. Adjoining Aquapark offering over 17 slides and attractions (open from 01/04 to 31/10). The hotel has beach volleyball, basketball, mini football and ping pong courses. You can purchase souvenirs from the on-site gift shop, and Wi-Fi access is available throughout the hotel, including rooms. At an extra charge, additional facilities include a hairdresser, a fitness centre with coach and baby sitting service. A Kids Club offers entertainment in summer. Free transfers are provided to/from Jamaa El Fna Square is 5 km away. ... more   less 

Additional Information about Eden Andalou Hotel Aquapark & Spa

Address: Km 4, route d'Amizmiz, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $123 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eden Andalou Hotel Aquapark & Spa 5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Eden Andalou Spa And Resort
Eden Andalou Marrakech
Eden Andalou Hotel Marrakech
Hotel Style:
#138 Spa Hotel in Marrakech
#156 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Eden Andalou Hotel Aquapark & Spa staff and other travellers.
343 questions
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Questions? Get answers from Eden Andalou Hotel Aquapark & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One overlooking the pretty gardens or pool”
 of 5 bubbles claireshelley1, 21 Mar 2017 | Read review
“Ask for one with a balcony”
 of 5 bubbles Alan_Whitehead_16, 19 Mar 2017 | Read review
“Not near pool as loud music”
 of 5 bubbles amyloo100, 14 Mar 2017 | Read review
“choose your hotel wisely!”
 of 5 bubbles harrowman55, 12 Mar 2017 | Read review
“Request first floor with balcony”
 of 5 bubbles mtabert, 7 Mar 2017 | Read review
5 of 5