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Club Paradisio Zalagh Resort & Spa

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Traveller (257)
Room & Suite (49)
Pool & Beach (24)
Overview
Av d'Ourika Zone Touristique Agdal Avenue Mohammed VI, Marrakech 40000 Morocco See on map
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
Reviews (305)
Filter reviews
199 results
Traveller rating
28
43
36
29
63
Traveller type
Time of year
LanguageEnglish
More languages
28
43
36
29
63
Show reviews that mention
All reviews ai bar leisure manager local spirits and beer loud pool pool lights quieter pool towels were replaced brilliant week main reception big pool shower bath down sides bar closes rooms cleaned daily all inclusive package served tea cold meats
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1 - 5 of 199 reviews
Reviewed yesterday via mobile

I was on the all inclusive for a week from the 7th till 14oct 2018. The standard of food was very poor. I ate out mostly as a result. The inclusive bar served very low shelf product. The hanmam was good. And the head porter...More

Thank seansandra
Response from Soukaina-ZALAGH, Public Relations Manager at Club Paradisio Zalagh Resort & SpaResponded today

Dear client, Thank you for taking the time to write your comment. We are happy to know that you enjoyed our Hammam and liked the service provided by our friendly porter Fouad. We would like to inform you that we regularly update our plates and...More

Reviewed 6 days ago

We arrived for a weeks stay at club Paradiso, Marrakesh, we got to our hotel around 10pm ish however were left sat in the reception area for nearly an hour (we were told we could you the restaurant facilities at 22.25 but they stopped serving...More

Thank chrisw27461
Response from Soukaina-ZALAGH, Public Relations Manager at Club Paradisio Zalagh Resort & SpaResponded yesterday

Dear client, Thank you for taking the time to write your comment. We are sorry that you weren't satisfied with your stay in our hotel but we'd like to inform you that you were free to contact us directly and inform us about inconveniences you've...More

Reviewed 1 week ago via mobile

Omg where to start the reception looked like something out of the twilight zone dark and and old. The room we had was basic holes in the towels beds felt like your sleeping on wooden board. Let’s go to the restaurant wow plates were chipped...More

Thank Julie G
Response from Soukaina-ZALAGH, Responsable relations publiques at Club Paradisio Zalagh Resort & SpaResponded 1 week ago

Dear client, Thank you for taking the time to write your comment. We are sad to know about your experience and disappointed that you didn’t contact us directly and inform us about this incident, because we have security camera all over the hotel. We would...More

Reviewed 1 week ago

On arrival we had to pay tax of which we were unaware. Ww shown to our room via a lift 9the only one working) and passed through corridors that had clearly not been mopped; also passing a badly ripped sofa... (When the floors were mopped,...More

Thank Cruiser309094
Response from Soukaina-ZALAGH, Responsable relations publiques at Club Paradisio Zalagh Resort & SpaResponded 1 week ago

Dear client, We are sorry that your travel agency didn't inform you about the city, but you'll that this is the case in every hotel in Morocco. We are shocked to read your remarks about the cleanliness of the hotel, because we clean our hotel...More

Reviewed 1 week ago

arrived at the hotel around 23:00, quick check in however didn't accept Bank of Scotland notes but we accepting Bank of England (for local taxes). we were shown to our room which was of a poor standard, walls were patchy, the bathroom was mouldy and...More

Thank GillianT314
Response from Soukaina-ZALAGH, Responsable relations publiques at Club Paradisio Zalagh Resort & SpaResponded 1 week ago

Dear client , We aim to provide a caring, high quality service and are always pleased to receive your feedback, both positive and negative. However, we recognize that we don’t always get it right. If the service you received has not met your expectations then...More

View more reviews
About
Description
Club Paradisio is conveniently situated near the Agdal gardens and the ramparts of the old city "Medina", only 10 minutes from the famous square Jemaa-el-Fna, the international Airport Menara and the Railway More station, far from the bustle and traffic, with great views of the Atlas Mountains. Free shuttle service is available from the hotel to the square Jemaa-el-Fna from 10 am - 11pm.This charming new hotel club welcomes you in a romantic atmosphere combining comfort and modern facilities with tradition. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Breakfast included
Air Conditioning
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Room Service
Free High Speed Internet (WiFi)
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
119
Price range
USD 47 - USD 156 (Based on Average Rates for a Standard Room)
Location
Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Hotel class
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
119
Price range
USD 47 - USD 156 (Based on Average Rates for a Standard Room)
Location
Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Photos
Traveller (257)
Room & Suite (49)
Pool & Beach (24)
Dining (6)
Family and Play Areas (3)
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Questions & Answers
Ask a question
tracylou72
22 August 2018|
AnswerShow all 3 answers
Response from DavidBloodaxe2 | Reviewed this property |
I'm sure that should not be a problem, but to be sure I would e-mail the hotel in advance and tell them exactly what you want. If they know in advance there should be no problem with your very simple request. Happy holiday.
1
Vote
MrsDT26
14 August 2018|
AnswerShow all 4 answers
Response from Jimbo002 | Reviewed this property |
Hi Read my last two responses. They will give you good idea what to expect. Good luck
0
Votes
MrsDT26
12 August 2018|
AnswerShow all 18 answers
Response from sabinaLiverpool | Reviewed this property |
maybe not in your room, but definately in the reception area, plenty of seats there to do it comfortably
0
Votes
Room Tips
"Dont go!!!!!"
chrisw27461
6 days ago
Read review
"complain and keep complaining until you are happy you are getting value for your money."
GillianT314
1 week ago
Read review
"Don't go here!"
kimberry16
3 weeks ago
Read review
"Go to another hotel"
stevenkD1593FL
3 Sep. 2018
Read review
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