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Ibis Fes

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680 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Reviewed 1 week ago via mobile

Friendly staff. Decent choice for breakfast. Clean,tidy and comfortable. Need more guest irons and a communal tea coffee making facility. I don't like this idea of having to write 200 words for a review.

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Helpful?
Thank Khadija M
IBISFES, Front Office Manager at Ibis Fes, responded to this review

Thank you for your feedback following your stay at ibis Fes. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Waiting to welcome you again, we pray you to...

Beirut, Lebanon
Reviewed 2 weeks ago via mobile

I stayed in this hotel for i night. It is ten minutes by car from the train station. My visit was short for fez and I wanted a cheap fast stay. Rooms are comfy and small. Staff are good. I did not find a small refrigerator or even a complimentary bottle of water. These would be great if included. The...

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Helpful?
Thank nouhad1324
IBISFES, Manager at Ibis Fes, responded to this review
Google Translation

Nous vous remercions pour vos commentaires suite à votre séjour à ibis Fes. C’est avec grand plaisir que nous recevons...

Boulogne-billancourt, France
Reviewed 2 weeks ago

A confortable place conveniently located next to the train station, with very affordable deals. It offers a swimming pool, a restaurant and a bar. There are lots of cafés in the neighborhood. We found it immensely better than a dirty place in the medina.

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Helpful?
Thank Regis_in_Paris
IBISFES, Front Office Manager at Ibis Fes, responded to this review

It is with particular attention that we are aware of feedback following your stay at ibis Fes. Nous present you our apologies for the inconvenience encountered and we thank you for taking the time to write to us, we are very keen to offer quality services to our customers, to improve feedback we are very valuable. The hotel management was...

Greater London, United Kingdom
Reviewed 5 weeks ago

We stayed here for 3 nights (2 nights and 1 night separately). It costs us about 100MAD to get to from the airport via grand taxi. Checking-in was quick. Room was comfy. Note that most of the bed are single bed and they put them together to make a large "double" bed. The hotel is close to the rail station...

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Helpful?
Thank vspeang
IBISFES, Manager at Ibis Fes, responded to this review

Thank you for your feedback following your stay at ibis Fes. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Waiting to welcome you again, we pray you to...

Reviewed 31 October 2016 via mobile

Hello. Me and my friends stayed there in october 2016 only 3 days. The hotel was very dirty. Badding was stained and wet. It took 10 minutes with taxy to Medina, not by walk. The airport is close to the hotel, that was only good thing.

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Helpful?
Thank Donchevita
IBISFES, Front Office Manager at Ibis Fes, responded to this review

It is with particular attention that we are aware of feedback following your stay at ibis Fes.Nous present you our apologies for the inconvenience encountered and we thank you for taking the time to write to us, we are very keen to offer quality services to our customers, to improve feedback we are very valuable. The hotel management was informed...

Greater London, United Kingdom
Reviewed 30 October 2016

Easy to get to, easy to get from, plenty of restaurants near by, and a 10am-10pm accross the road. For moroc prices the hotel is great value for money though they make it back on food and drink. The outside pool changing rooms are unusably dishevelled (and house the gardeners at night). Though the staff are helpful/knowledgeable and the hotel...

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Helpful?
Thank Ace9779
IBISFES, Front Office Manager at Ibis Fes, responded to this review

Thank you for your feedback following your stay at ibis Fes. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Waiting to welcome you again, we pray you to...

London, United Kingdom
Reviewed 17 October 2016 via mobile

We ended up in ibis after a problem web our riad. The staff was incredibly helpful amd the service was great! The room was clean and it had everything you will expect in it. It had views to the wonderful swimming pool and green area. It is not a luxurious hotel but it provides with everything you need and we...

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Helpful?
Thank pa_canedo
IBISFES, Front Office Manager at Ibis Fes, responded to this review

Thank you for your feedback following your stay at ibis Fes. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Waiting to welcome you again, we pray you to...

Reviewed 14 October 2016

This is one of the worst hotels I have ever been in. The first thing I noticed when I entered the room was that the floor carpet had stains and it was wet. Then we noticed that sheets on our bed was wet as well. The staff wasn't helpful at all, and didn't have any comments on this. They told...

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Helpful?
1Thank Aida S
IBISFES, Front Office Manager at Ibis Fes, responded to this review

It is with particular attention that we are aware of feedback following your stay at ibis Fes.Nous present you our apologies for the inconvenience encountered and we thank you for taking the time to write to us, we are very keen to offer quality services to our customers, to improve feedback we are very valuable. The hotel management was informed...

Malaga, Spain
Reviewed 5 October 2016 via mobile

Standard style IBIS Hotel, with out the amenities and service you would expect from an IBIS Hotel somewhere else in the world. Overall, staff at the counter was friendly. Very good location, just outside the train station, and a good 20 min walk to the palace and entrance to the Medina . This is a pet friendly hotel! :)

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Helpful?
Thank fbiguria
IBISFES, Front Office Manager at Ibis Fes, responded to this review

Thank you for your feedback following your stay at ibis Fes. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Waiting to welcome you again, we pray you to...

Riyadh, Saudi Arabia
Reviewed 2 September 2016 via mobile

Basic hotel . Clean with a pool. But there was no recognition to the accor gold status. No welcome drink no upgrade. The hotel has a good location to train station. Good wifi and breakfast is decent. No fresh orange juice. The pool is good and the value money is great. They need to offet towels to the pool.

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Helpful?
Thank Maroc_NYC
IBISFES, Front Office Manager at Ibis Fes, responded to this review

Thank you for your feedback following your stay at ibis Fes. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Waiting to welcome you again, we pray you to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Ibis Moussafir Fès hotel is located a few minutes from the centre of Fès and the magnificent Médina, a universal heritage retracing the history of the Moroccan dynasties. 40 m from the railway station and 12 km only from the airport, the hotel has 123 air-conditioned rooms and a meeting room for organising seminars and conferences. Guests have the use of a garden with a swimming pool, a bar open 24/24, a restaurant and parking. Tennis courts close by. Golf 15 km away. ... more   less 

Additional Information about Ibis Fes

Address: Avenue Les Almohades | Place de la Gare, Fes 30000, Morocco
Region: Morocco > Fes-Boulemane Region > Fes
Price Range: $49 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Fes 3*
Number of rooms: 123
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Also Known As:
Ibis Moussafir Fes Hotel Fes
Accor Moussafir Fes
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Fes staff and other travellers.
4 questions
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Questions? Get answers from Ibis Fes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“garden view”
 of 5 bubbles NicolauCamara, 16 Nov 2015 | Read review
“Ask for a view of the swimming pool.”
 of 5 bubbles Zillimeter, 3 Oct 2015 | Read review
“Ask for a room facing the pool or garden - and not the main railway station square.”
 of 5 bubbles Batikked, 10 May 2015 | Read review
“Handy for the trains”
 of 5 bubbles lbees, 9 Nov 2014 | Read review
“Try and get a room with a larger balcony”
 of 5 bubbles RobNoosa, 7 Aug 2014 | Read review
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