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07/05/2017 08/05/2017
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    Riad el Amine Fes

    94, 96 bouajjara bab jdid | Entrée du rcif, Fes 30000, Morocco
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    May 7
    May 8
    1 room, 2 adults, 0 children
    USD 215*
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    Traveller (91)
    Room & Suite (26)
    Dining (8)
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    Overview

    • Excellent60%
    • Very good24%
    • Average3%
    • Poor6%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Breakfast included
    Pool
    Restaurant
    Room Service
    Spa
    4 Star Hotel
    All hotel details
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    Similar nearby hotels
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Time of year
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    Reviewed 2 October 2010

    This riad is lovely, well located to the Medina. Very helpful staff. Welcome retreat from the pressures of exploring the Medina. For those of you going to hire a guide for the Medina, be ware that most of them have a set itinerary and seem...More

    Helpful?2  
    Reviewed 22 July 2010

    We arrived after a 4 day tour and an emotional farewell with our guide; the manager, Haj, immediately upset our youngest son by belittling him for his attachment to our Berber friend...what a rascist! We were pressurised into a very expensive meal and once it...More

    Helpful?5  
    Reviewed 9 July 2010

    this is an absolute gem. staff super friendly and efficient. we would definitely return if only to stay at this hotel. fantastic arcitecture and the buiding have been preserved to retain the typical morrocan architecture. we felt like royalty in the huge room.

    Helpful?
    Reviewed 10 April 2010

    This Riad is such luxury. The retractable roof over the pool in the inner courtyard, the four-post bed, the large bread-selection breakfast - it's a lovely place. Definitely a Palace in it's own right. Minutes' walk to the Medina. I have to say though that...More

    Helpful?
    Reviewed 16 December 2009

    We stayed in Riad El Amine end of October. It is not a hotel but it is a palace, so beatiful, you feel like you are in a dream world. It makes you feel like you are royal. Everything is very exclusive and all decoration...More

    Helpful?
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    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Spa
    • Hotel Amenities
    • Breakfast included
    • Multilingual Staff
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Spa
    Details
    • Price range
    • USD 79 - USD 248 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Family Rooms
    Photos
    Traveller (91)
    Room & Suite (26)
    Dining (8)
    Pool & Beach (7)
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    Questions & AnswersAsk a question
    warrenksmith
    We will be staying at Riad el Amine Fes two nights in October. We are interested in booking day tours for the two of us highlighting the city for a Saturday afternoon and all-day Sunday. Do you have a tour guide in Fes to recommend for us to contact?
    21 September 2015|
    Answer Show all 3 answers
    Response from riadelaminefes | Property representative |
    Dear guest, Thank you for choosing our Riad, We will arrange a city tour with professional guide for saturday afternoon, and Sunday you will have the choice to visit different sites , we'd love to have your email adresse to... More
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    Google Translation
    riadelaminefes
    Dear guest, We were pleased to receive you, and more pleased to receive such a huge comment related to your stay and full of details which may (or may not) be all true with all the respect we owe to our guests, First of all I would like to highlight some facts about the rooms at 110 euros which is so far to be a scam and so disappointed to hear from guests that looked so happy and commented well at the check out , As you said the riad is a typical building aged over 100 years old with different suites and rooms, each one has its own decoration, style and touch, the 2 doubles Alia 1 and Alia 2 were built that way over years and we can do nothing about that otherwise we will loose the authenticity of it, tied stairs or duplexed rooms make the charm of it appreciated by lot of our guests and there is no way to compare it to riads in Marrakech cause it's a different style and culture . AC and TV satellite were working fine and in my information if it was not working you should have called the assistance but you didn't cause you didn't have to, rest room had a working ventilation and it's not a detail we should show you personally cause it's an obvious one. Concerning the fees of the transfer shuttle, the guide and the excursions, it's a fixed price made by the ministry of Tourisme to protect the client and we don't get involves on it in any case and its payed directly to the concerned guides and drivers. The dinner you had mr Gonzales didn't cost 200euros, please re-check your bill to be more precise, let me clear it out: you had 2 meals chicken coasting 30euros each, one fish and one lamb coasting 40euros each (and it's a very reasonable price and very delicious food according to 96% of our guests in 2015) which coasts for all of you : 140 euros including salads, dessert and water so please I'd love to know where you saw 200 euros for dinner ? For breakfast, it's a Moroccan one, you had a home made bread and all the other articles, eggs and fruits are under request which is normal for a non buffet breakfast, and you had it after you've asked as you mentioned. Last point which I was the concerned and i can tell that personally, i had to recheck the daily currency exchange to satisfy you and clearly you didn't took it in consideration and it was a +0.3% not 5% and I suggested to pay in cash the amount in the currency you wanted to avoid any misunderstanding so please again, I'd love to know if I'm talking to the guests who were here or not, the guests that payed an extra amount to the guide and thanked the driver and the staff when you were leaving because they were satisfied, we always love to receive the comments from the guests and as you can see they are all positive extremely pleasing comments, even critics are more welcome cause we do our best to learn from them, but please don't say unreal details without even checking a second option with the hotel managers cause they can do lot of things to satisfy or to compensate in case something went wrong which is not your case , So please don't treat a respectful hotel in a public site and say it's a scam whereas you were and claimed satisfaction when you were on site, this will have consequences and I may call it a low behavior coming from guests like you, other hotels may not answer back by my apologies I won't let that happened to a hotel with staff working hardly and caring mostly for the guests happiness and self satisfaction to receive finally such a comment full of unreal facts, motivation comes from guests before it comes from the management . Wish you Mary Christmas and a happy new year ,
    28 December 2015|
    Answer
    Response from PATRICIA B | Reviewed this property |
    Qui pose cette question si cela en est une ? Je ne comprend absolument rien, il y a une erreur apparement je n'est rien posté sur ce Riad depuis 6 mois........
    0
    Votes
    Google Translation
    riadelaminefes
    Dear guest, We were so pleased to receive you , and your comment is helping us improving all details of the riad's services to make it everyday a better day for our guests, Thank you for chosing us, and thank you for writing about us. Narjiss Elfatmy Executive director
    19 August 2015|
    Answer Show all 2 answers
    Response from RV02 | Reviewed this property |
    Non, mais possibilité de garer sa voiture dans une rue derrière et de la fairesurveiller
    0
    Votes
    Google Translation
    Room Tips
    "Rooms are all good so no special recommendation"
    Read review
    "Ours looked into the hotel - which meant lush greenery so was still actually gorgeous!"
    Read review
    "pick a bigger room (i booked double-bed room and it's small)."
    Read review
    "The suite is really fantastic!"
    Read review