We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I was quite nervous after reading reviews but actually was quite content with my week long stay.
For sure it isn’t a five star hotel but as a standard four star hotel, was quite comfortable. Rooms are large, with comfy bed and reasonably well appointed...More
This hotel was maybe built to be 5 star but what is left of it is marble floors in the lobby and spacious rooms. The hotel is old and very poorly maintained. It would be unfair to say that all staff is incompetent...More
Thank Aleksandra K
Response from Hicham O, Director Of Operations at Farah CasablancaResponded 1 week ago
thank you very much for taking the time to tell us about your experience at Farah Casablanca Hotel, and apparently the latter was not a memorable one, and we apologize for it.
We took note of your remarks and will share them with...More
To start with, it took me more than an hour to get the room, as I arrived at 9.30 am and the check in time was at 12 pm. Requested to give room early if possible, but the response was that the house keeping staff...More
Thank Nimit M
Response from Hicham O, Director of Operations at Farah CasablancaResponded 2 weeks ago
Thank you vey much for taking time to tell us about your stay at Farah Casablanca Hotel and we thank you for that.
Sorry if at some points we did not live up to your expectations,
Looking forward to hearing from you in...More
Very expensive for a hotel that doesn’t deserve more than 3 stars. Rooms are old and lacking in the sort of facilities you would expect. Bathrooms very spartan and in need of major refurbishment.
Main restaurant food is very ordinary and items often run out...More
Thank Nicholas W
Response from Hicham O, Director Of Operations at Farah CasablancaResponded 4 weeks ago
thank you for taking the time to tell us about your stay at Farah Casablanca Hotel.
We took note of your remarks, and we will spare no effort to improve the service in general and the points you have mentioned in particular.
Farah Casablanca Hotel was not my first hotel to stay in Casablanca. The hotel location is the best of its feature. It is not far from the beach where most of the nice restaurants are and also good proximity to down town. It is a...More
Response from Hicham O, Director of Operations at Farah CasablancaResponded 4 weeks ago
Thank you for sharing your feelings further to your stay at Farah Casablanca Hotel.
We took note of your remarks and will transmit to appropriate staff to correct and upgrade when needed.
Looking forward to hearing from you in the future,