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Le Zenith Hotel

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Route d'El Jadida, Angle 1077 Lissasfa, Casablanca 20000 Morocco
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About

#81 of 106 hotels in Casablanca
Location
Cleanliness
Service
Value
The Zenith hotel & Spa is located in an ideal environment for your tourist or business stay. The hotel is emprein of the new business center near the technopark, the businesses buildings, and the park of exhibition of the exchange office. In 15 min of the airport Mohamed V and in 10 min of the city center of Casablanca, The Zenith hotel offers you the charm, the comfort and the conveniences of a warm establishment which allies know-how and hospitality. We offer a shuttle that connects the airport or the city center to the hotel. The Zenith hotel offers an exceptional opportunity of a stay in a cosy setting full of serenity and peace. The Zenith can be used as a starting point to explore Casablanca, known as the economic capital of Morocco. In a harmonious and warm set, the Zenith hotel offers the possibility to stay in restful and convenient rooms. The air-conditioned guestrooms are comfortable and functional. They are equipped with an en suite bathroom, safety box, Wifi, phone and satellite TV. Extra facilities are provided in the rooms for business guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
92Reviews0Q+A2Room tips
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Luthilu wrote a review July 2021
Doha, Qatar2267 contributions137 helpful votes
+1
Where to begin, maybe from arrival. Having been through the equivalent of hell at the airport, all I and the other weary passengers wanted was to get into the hotel, shower and relax. Dying plants at the entrance, don't fill you with hope. It's not difficult to fill the pots with more soil and water them but c'est la vie. There was no help with your bags, unless you begged and I wasn't going to do that. I did feel for those with children and the more mature members of the group. It was clear that the hotel was understaffed and overwhelmed. Reception was a nightmare at the time of arrival. Luckily, my fiancé (Moroccan) and his best friend were there to support me or I would have had no idea. The older gentleman at reception didn't speak English and to be honest, he just looked like he didn't want to be there. After some loud negotiations, I got my room. At first, they were going to put me in a room with a single bed, even though I paid 8000dh for 10 days quarantine. I did get a room with a double bed in the end, room 209. On first glance, it looked clean and tidy but as with everything in this hotel, it's the attention to detail. The shower couldn't hang on the wall, a simple problem which could be fixed in minutes but it wasn't done. There were no plugs for the sink or the bath. There were stains on the cushion covers and one plug socket was hanging out. The telephone for the room was broken, so not sure why it was even left there. The AC was like someone just blowing on me, non existent. The wall sockets (there are only two in a double room; crazy!), one was hanging out and one was well hidden under the bedside cupboard. The remote didn't work because it had no batteries. Just silly, simple things like the pictures on the wall at an angle and finally the safe not working. There was no information in the room about Wi-Fi, numbers to call for room service (the phone didn't work anyway), mealtimes; it was a quarantine hotel so food was included. There was a tired looking survey sheet in a brochure (with pictures of how the hotel used to look) and that was about it. There are no refreshments in the room, no bottled water, no kettle etc. I got out of the room straightaway to see my fiancé in the lobby (where most people hung out to get out of their rooms) to try and find out about meal times etc. The older gentleman was just frustrated and he didn't hide it. I did feel for the staff because it was clear that there was a lack of management and order and they had all just been collected together to quickly open the hotel for quarantine. What I can't understand is that during the pandemic, there would have been a number of opportunities for the place to have had a deep cleaning but they didn't do it. The place was filthy, the stairwells, the AC fan units, just awful. Food was explained, so mealtimes went from 7.30am - 10.30am, then 12.30pm - 4pm and finally 5.30pm - 10pm. To be honest, if you didn't get to the meal at the very start of these times, the food was gone. It was like feeding time at the zoo, everyone flocked in and you had to fight for what you wanted. Eventually, I understood that if you tipped one of the waiters, you would be treated like royalty, if not, you were ignored. The food, well what to say, the chef is not passionate about the job they have and just had no originality. I managed breakfast most days, had lunch once and never went for dinner. To be fair, if you're sitting about all day, I didn't need to eat all of the time. Breakfast was usually some form of eggs. Boiled eggs were green from overcooking (it scares me when a chef can't boil eggs in bulk), the scrambled eggs tasted very strange on some days. They used to use so much butter, and the white was left in the scrambled eggs so they just weren't mixed problem. It just created slop which wasn't very nice. Salad buffet, some fruit, cereal, milk and bread which you sometimes had to try and cut with a table knife. Tables for breakfast had been left filthy from the night before so I would often clean it myself. Coffee and tea, jam, honey. Sometimes some sausage or meat was out as well. Crepes etc. too. If I was going to choose any meal out of the day it was this one. The rest of the time I ordered in. If you're veggie or vegan, you will starve. Learn to order in French or Moroccan as well or else you will get nowhere. One evening, my fiancé came to have a drink. There is alcohol. The wine was a Moroccan wine which was great but cost 350dh for the bottle! Supermarket price 100dh. That was the last bottle we had, plus the service was appalling. The waiter at that time was just so grumpy. The next day, I had lunch and it was Spaghetti Bolognese for some beef stew. The Bolognese was fine and the portion size crazily huge. The meat in the stew just wasn't cooked for long enough so it was chewy. There was rice as well and the usual salad items. No water unless you asked or brought your own. Over time, some of the issues in my room were fixed. I emailed a lady called Amina, who said she would do something but never did. In the end, Zara, who worked in reception, got a lot of stuff done for me. The sockets were never properly fixed but the shower was. My fiancé got me batteries for the remote so I had tv and a plug so I could have a bath and hand wash some clothes. Please note, that the taps in the bath have been removed, so you have to fill the bath with the shower! I cleaned the stains on the cushions, apparently the cleaners couldn't see them I did tip the cleaners in the end, because they did take care of my room well and even though the safe didn't work, they were trustworthy. The bed, thank goodness, was comfortable. There is no fridge but there are in others where you pay more. They tried to fix the safe and couldn't. I never got a phone back in the room. For one day, there was no Wi-Fi, I do think it was because the bill wasn't paid so they cut it off. Get data. Most days, there was a dramatic scene in the lobby, the 'cinema' where people would complain about the conditions of quarantine or their rooms. There was one security, police officer during the day, who just used the hotel as his dating service! He could be seen taking girls off with him and returning an hour or so later. Pretty creepy really but interesting to watch from a distance. There was a 'manager' called Mustafa, I think, who did his best to help but it was clear that there wasn't the staffing or organization to get good service in this hotel. Zara, at reception, was called back after having retired. I can see why, because she was the only one who seemed to have some sort of process. On the final day, I went to see the spa. I hadn't realised that it had been open the whole time, reception never told us anything on arrival. I only got the Wifi by accident because the pieces of paper were sitting on the reception. The spa/hammam/pool is beautiful. It was actually frustrating to see this area because it showed what the hotel was capable of. Stunning area, fabulously clean and lovely staff down there. Why couldn't this be replicated throughout? I wouldn't want to give this hotel 1 star but it is poor considering what the potential of the place is. It isn't a 4 star, not even 3. In fact, in the UK, it would have been closed down because it wouldn't meet any health and safety standards; different worlds though. I would never return, unless there was a refurbishment. I hope it does get back to its former glory in the future, the staff working there deserve that at least.
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Date of stay: July 2021
Location
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Room Tip: Ask to see the room first before committing. Check shower, sockets and so on. Room 209 was in a...
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Jan-Peter K wrote a review Sept 2019
1 contribution
We are currently travelling around in Marokko and after a long day of visiting Marrakesh and Casablanca we arrived in the hotel, were we’ve booked dinner and breakfast. The dinner was not made to be eaten by vegetarians, the only vegetarian things have been a tomato salad and bread, the pasta was made with a Bolognese sauce and even in most of the salads have been either ham or tuna, so after a very disappointing dinner, where it was also impossible to order something to drink, because the waiter either ignored you or just forgot what you ordered and the prices have been horrendous. The room was not to bad, just if you want to charge your phones you need to bring your own multi plug because there are only two plugs in the room. The shower looks like it’s out of the 50’s and that was probably also the last time it was cleaned. At least the beds have been comfortable. The breakfast was even worse then the dinner, you had to wait ages till they refill the juice and you had to choose between dry “cakes” and bread with jam, because there was no cheese. The cornflakes have been very poor and the scrambled eggs tasted very weird. I would never come back to this hotel again.
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Date of stay: September 2019Trip type: Travelled with friends
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Alexander B wrote a review May 2018
Hatting, Austria26 contributions8 helpful votes
Ugly hotel, ugly dinner, very loud, drinks expensive. We have luck on to stay one night here. Dishes are dirty. Till now the most badly hotel. Nicht zu empfehlen. Notice to meeting point travel: storno this hotel
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Date of stay: May 2018Trip type: Travelled as a couple
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Response from Amine S, Responsable relations publiques at Le Zenith Hotel
Responded 29 Aug 2018
Dear Alexander, Your feelings are precious to us and we thank you for sharing them through this opinion. We sincerely regret that your experience did not bring you complete satisfaction. Our concept is to provide our guests with moments where stress is not present in our rooms and we regret that yours has been tainted. We would have liked to know more about your disappointment when you were there to find a solution. We are at your disposal day and night to meet all your expectations, so we regret that we did not appeal to us directly. We would really like to be able to regain your confidence during a next stay by showing you our other rooms or one of our 2 types of suites and having breakfast in your room. We are sure to regain your trust and turn this test into a master stroke. In the hope of making you have an unforgettable experience at the Zenith hotel & SPA, we invite you to receive, dear Alexander, our most cordial and dedicated greetings. Regards, The Zenith hotel & SPA team
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Valentin M wrote a review Apr 2018
2 contributions4 helpful votes
Where do I even begin?!? Staff: for me, Morroccan hospitality is a trademark and it's one of their best skills. Here, there is none, from anyone. Lack of interest is the first thought. Room: this is not a 4 stars hotel room. The hotel is placed next to a cabaret, so forget about sleeping. The heating is not working, the machine is jammed on cooling so that they don't pay too much in electricity. Food: worst, cheapest, most pathetic breakfast I've ever seen. I had way better, tastier and various breakfasts in 1 Star hotels. Elevator: If you have heart issues, don't use. It's very shabby and old and gives you the impression that it's gonna crash anytime. Overall, it's an old, dirty, unrenovated place and should be avoided at all costs. I've stayed in 20€ hotels way better than this 80€ one.
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Date of stay: April 2018Trip type: Travelled solo
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Response from Amine S, Responsable relations publiques at Le Zenith Hotel
Responded 29 Aug 2018
Cher Valentin, Merci d’avoir pris le temps de nous faire part de vos remarques concernant votre récent séjour parmi nous. Nos équipes et moi-même sommes bien entendu très déçus et désolés qu’il n’ait pas été à la hauteur de vos attentes. Nous vous remercions de nous avoir fait part de vos impressions, nous permettant ainsi d’identifier et de corriger des imperfections qui méritent notre attention. Je reste à votre disposition si vous le souhaitez sur cette adresse email : ntm@Lezenithhotel.com Vous renouvelant mes plus sincères regrets, je vous prie d’agréer, Cher Monsieur, l’expression de mes sentiments les meilleurs. Cordialement, L'équipe du Zénith hôtel & SPA
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lynda m wrote a review Jan 2018
Worcester, United Kingdom330 contributions173 helpful votes
Our room was spacious and fairly clean and the bed was not as uncomfortable as some. Dinner was good with appetising salads and some lovely chicken soup but the breakfast was very poor with no eggs or yogurt, solid bread rolls and very weak coffee. They seemed very understaffed and the tables and cutlery were horribly sticky. One waiter, the night before, had a shouting match with a customer because he hadn't any small change to pay for a drink. Very unprofessional and embarrassing for all.
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Date of stay: December 2017
Cleanliness
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Trip type: Travelled as a couple
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Response from Amine S, Directeur général at Le Zenith Hotel
Responded 29 Aug 2018
Dear Lynda, The entire Zenith hotel team joins me in thanking you warmly for your kind comment. We are delighted to hear that you enjoyed our establishment as well as its world and its concept. I will not fail to share your comments with our team and especially the manager of the restaurant to solve the problems occurred the day before. We apologize for the inconvenience. We are at your disposal day and night to meet all your expectations, that's why we would really like to be able to retain your trust during a future stay by showing you our other rooms or one of our 2 types of suites and having breakfast in your room. Feel free to visit our Website to stay up to date on promotions. Looking forward to welcoming you during your next stay in Casablanca. Regards, The Zenith hotel & SPA team
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PRICE RANGE
USD 59 - USD 166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le zenith hotel casablanca, le zenith hotel and spa, le zenith casablanca
LOCATION
MoroccoCasablanca-SettatCasablanca
NUMBER OF ROOMS
140
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Frequently Asked Questions about Le Zenith Hotel
Which popular attractions are close to Le Zenith Hotel?
Nearby attractions include The DoorZ Escape Game (6.9 km), Erg Chebbi Dunes (5.1 km), and Quartier Habous (7.1 km).
What are some of the property amenities at Le Zenith Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Le Zenith Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Le Zenith Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Le Zenith Hotel?
Conveniently located restaurants include La Closerie, NKOA, and Organic Kitchen.
Are there opportunities to exercise at Le Zenith Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Le Zenith Hotel have airport transportation?
Yes, Le Zenith Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Le Zenith Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Le Zenith Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Le Zenith Hotel?
Many travellers enjoy visiting Temple Beth-El (7.4 km), Cinema Rialto (8.0 km), and Anglican Church of St John the Evangelist (7.6 km).