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Hyatt Regency Casablanca

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Traveller (323)
Room & Suite (297)
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Overview
  • Excellent51%
  • Very good35%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
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Additional information
Offers from Hyatt Regency Casablanca
Offers & Announcements: 20% off room rate
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Offers from Hyatt Regency Casablanca
Offers & Announcements: 20% off room rate
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Rooms
10 Jun.11 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,144)
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11 - 15 of 711 reviews
Reviewed 20 April 2018

The hotel is getting old and it shows.. Sound proofing is poor, water pressure is barely ok, carpets are worn, TV's are tiny. Breakfast room and offer could do with a refresh, Room Service was good and efficient, staff is generally nice. Good location.More

Thank GFK88
Response from HyattRegencyCasab, General Manager at Hyatt Regency CasablancaResponded 4 weeks ago

Dear Guest, Many thanks for taking from your valuable time to share your experience with us. I would like to present you my very sincere apologies for the inconveniences encountered during your last stay with us and assure you that your points of dissatisfaction were...More

Reviewed 19 April 2018

Visited the Hyatt in Casablanca this evening for a night cap. Ordered a beer and a wine which were a little slow in arriving, but the waitress was pleasant and helped with the wifi. Ordered a second beer, and waited ... and waited. Eventually caught...More

Thank peachyTullamore
Response from HyattRegencyCasab, General Manager at Hyatt Regency CasablancaResponded 19 April 2018

Dear Guest, I was disagreeably surprised to learn the inconvenience encountered during your last stay at the Hyatt Regency Casablanca and would like to express my very sincere apologies. I would like to assure you that I have well noted the experience you had while...More

Reviewed 16 April 2018

Location was ideal, across restaurants and cafés, and local transit train, next to medina and walking distance to city train station. Rooms were modern and vary spacious with all the amenities. Staff made you feel at home and helpful of your needs.More

Review collected in partnership with Hyatt Hotels
1  Thank Shamim M
Response from HyattRegencyCasab, General Manager at Hyatt Regency CasablancaResponded 16 April 2018

Dear Guest, Many thanks for sharing this great feedback. I'm glad to learn that you enjoyed your last stay, the hotel's location to main points of interest and Customer service extended by the team. Looking forward to welcome you back at the Hyatt Regency Casablanca....More

Reviewed 10 April 2018

Location is good. Hotel common areas are nice, i.e., lobby, bars, restaurants. Rooms are dated and not clean. Booked a suite and it was filthy. Cushions were tattered, curtains were sagging, carpet was dirty with lots of cigarette burns. And to boot - the room...More

Thank mcanav
Response from HyattRegencyCasab, General Manager at Hyatt Regency CasablancaResponded 10 April 2018

Dear Guest, I sincerely apologize for the inconveniences encountered during your last stay with us. I would like to assure that I have well noted your points of dissatisfaction regarding the guestrooms and the necessary measures will be taken to avoid similar situations to other...More

Reviewed 9 April 2018

Overall: Mediocre experience. Property is not a Hyatt Regency and should be rebranded as just a Hyatt. Probably wouldn't stay there again. Pros: Impeccable location in the heart of the city. Close to absolutely everything. Lobby is very inviting. Lobby bar/restaurant was excellent (burger is...More

Thank JATB
Response from HyattRegencyCasab, General Manager at Hyatt Regency CasablancaResponded 10 April 2018

Dear Guest, I sincerely apologize for the inconveniences encountered during your last stay with us. I would like to assure that I have well noted your points of dissatisfaction and the necessary measures will be taken to avoid similar situations to other guests in the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 175 - USD 258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Casablanca
#3 Romantic Hotel in Casablanca
#4 Luxury Hotel in Casablanca
#4 Spa Hotel in Casablanca
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 175 - USD 258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Casablanca
#3 Romantic Hotel in Casablanca
#4 Luxury Hotel in Casablanca
#4 Spa Hotel in Casablanca
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (323)
Room & Suite (297)
Dining (248)
Pool & Beach (44)
Amenities (52)
Business Centre & Event Rooms (12)
Family and Play Areas (7)
Questions & Answers
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CrimsonGrey
26 February 2018|
Answer
Response from HyattRegencyCasab | Property representative |
Hello, Please contact our Front Office Manager, Mrs. Ludivine Ughetto at +212522431234. Looking forward to welcome you at the Hyatt Regency Casablanca. Sincerely; The Management
0
Votes
Gloria S
24 February 2018|
AnswerShow all 7 answers
Response from HyattRegencyCasab | Property representative |
Dear Guest, I confirm that you can purchase dirhams at the Hotel. Looking forward to welcome you at the Hyatt Regency Casablanca. Sincerely; The Management
1
Vote
Gloria S
14 February 2018|
AnswerShow all 3 answers
Response from HyattRegencyCasab | Property representative |
Dear Guest, Thank you for your message. I confirm that bottled water are provided in the rooms daily. Looking forward to welcome you at the Hyatt Regency Casablanca. Sincerely; The Management
0
Votes
Room Tips
"The higher the better, I think"
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"My room faced the plaza across the street, on the sixth floor. I'd recommend that."
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"Choose the one with a view of the ocean and the Hassan Mosque"
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"Avoid this hotel. Plain and simple."
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