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Located in the heart of the business district in the city center, the 24-floor Sofitel Casablanca hotel towers above the white city. Opposite the Hassan II mosque, the hotel has 141 rooms and 30 suites, each of which boasts an innovative design combiningcomfort, modernity and luxury. The building's first 4 floors boast charismatic architecture and guest amenities: 2 restaurants, 1 bar, a spa across 2 floors, 1 ballroom, 3 meeting rooms, 1 penthouse uniquely for bespoke services, private car park.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Sofitel Casablanca Tour Blanche is lauded for its luxurious atmosphere and comforting amenities, including a relaxing wellness area and diverse dining options. Guests appreciate the hotel's convenient location and the generally high standards of cleanliness and room comfort, although some have experienced rooms that felt outdated.
While many praise the service, others have encountered disorganization. Despite the generally positive reception, some travelers question the value, pointing to construction disturbances and service lapses.
Location
Convenient
Atmosphere
Luxurious
Rooms
Dated
Value
Expensive
Cleanliness
Pristine
Service
Inconsistent
Amenities
Well-appointed
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This hotel is simply exceptional. Upon arrival, we were greeted with a warm smile and impeccable service. The room was spacious, tastefully decorated, and had a great view. Everything was spotlessly clean and the little touches, like the welcome products, made all the difference.
Breakfast was a real feast: a wide variety of fresh and delicious dishes to satisfy all desires. The hotel facilities (spa, swimming pool, gym) were perfectly maintained and invited you to relax.
Special mention to the staff, who were attentive and professional throughout our stay. They anticipated our needs and made our experience memorable.
I recommend this hotel with my eyes closed and I can’t wait to return for a future stay! Congratulations to the whole team!
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Date of stay: December 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
... once again! Typical luxury structure in the 80s and 90s, but which now needs a refresh, especially if they want to make the not very low price competitive. However, very large rooms and bathrooms (mine had a spectacular view of the Medina and Great Mosque), excellent breakfast and a convenient location for visiting the Medina, Souk and Mosque on foot (the latter about 20-25 minutes away)
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Very comfortable stay at the Sofitel Casablanca Tour Blanche from 24/6/2023 to 5/7/2023. Very fast check in process and the 2 suites were immediately ready for us on time. Started our check in with a welcome drink voucher given to me by the reception team. Suite room is cozy, clean and well equipped. The bed is very comfortable. Shower water pressure is perfectly strong and the hot water is always available. House keeping department is always attentive and doing an excellent efforts to keep the room clean and well maintained. Many thanks to miss (Fatima Zahra) from house keeping department to look after our suites 1800 and 2100 during our stay. Breakfast buffet is fantastic and have many delicious selection of hot/cold food and fresh juices. Restaurant staff team are very welcoming and extremely friendly. Many thanks to them. Dinner menu is also great at both restaurants and the food selection is perfect. Spa service is highly recommended and they offer nice treatments done by professional staff. Spa facilities, swimming pool and gym are all in a very good condition. During our stay we felt like this is our home and the staff are our family. Laundry service is fast and efficient. Not to forget the concierge team looking after our luxurious transportation from Airport to Hotel and Hotel to Airport at a very reasonable price, many thanks to them. Over all we are very satisfied with the excellent service done by the Sofitel Casablanca Tour Blanche staff team. We wish for you all the best. Mr AlGhaith Kuwait
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SOFITEL CASA, General Manager at Sofitel Casablanca Tour Blanche
Responded 10 July 2023
Dear Guest , We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not recommended as a 4 star hotel, during our 3 day stay our room was not even vacuumed despite multiple complaints - as a "premium " we found the room with our Arrival very lively cockroach on 3. Day dead on the carpet (photo). Service : for a small bowl with various almonds and nuts as a welcome drink € 20 was charged
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The service is really new and impressive especially considering the quality of the welcome. Housekeeper AMINA is special in monitoring the quality of the work performed in chambers. The reception is also great. This means that the Hotel is full of a professional and well-trained team, particularly Amina.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Many thanks to Lisa for her warm and attentive welcome. She was able to respond to all my requests with great professionalism and remarkable efficiency.
The property lives up to its reputation, offering a refined and comfortable setting. My room was spotless and spacious, creating a relaxing atmosphere conducive to relaxation. The bed was comfortable which allowed me to enjoy a restful sleep.
I'll be back!
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Date of stay: September 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For several months, after discovering the quality of the Hammam/scrub service at the Sofitel la Tour Blanche spa in Casa, provided by Khenata, I can no longer do without it! Each time I visit this hotel, I book my session, I come out relaxed and with incredibly soft skin. Khenata, the professional who takes care of me, is simply exceptional. Her care is of high quality, and she was able to retain me as a customer who is a fan of her services. If you are looking to relax and take care of your skin, I highly recommend the hammam scrub!”
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A hotel far from 5 star standards, this hotel corresponds to 3 stars, very nice welcoming staff but not trained enough, the level of the staff is not up to the standard of a 5 star hotel, I arrive at reception the hostess calls me informally, it's shameful for a hotel of this reputation. The reservation service is very good Mrs. Naima Argoubi took very good care of me she was attentive she took my requests into account because it was my husband's birthday she upgraded us I appreciated this attention on the other hand I wanted a floral decoration unfortunately it was paid unlike other hotels where we have this attention for free I asked for a small cake it was also paying knowing that it is free elsewhere, when it is a birthday the other hotels Just ask for the CIN to make sure of the birthday date and give you a beautiful floral decoration with a little cake. These are touches that are great pleasure and encourage you to come back. The so-called luxury room was not as I had imagined, a dirty sheet with yellow marks, faulty taps not worthy of a 5 star hotel, however, a beautiful view of the old medina and the mosque. Dinner in the Casaart was not bad we arrived a table was prepared for us for the occasion there was a candle some petals on the table the candle they lit it 30 min after we settled down everything went well After the dishes were good the cake arrived written on it happy birthday "darling" with an E even though I had made it clear that it was for my husband. The buffet breakfast was very good and the waiters were attentive. Overall, I won't go back again, I was disappointed by my experience.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was one of the worst Sofitel hotels I’ve ever stayed at. We had to change rooms four times just to find one that was acceptable, as the previous ones all had a strong smell—a mix of moisture, stale air, and even sewage odors. The worst part? The staff seemed aware of the issue but have done nothing to fix it, which is shocking for a Sofitel.
The food was average at best, and the breakfast experience was equally frustrating. I was asked to wait more than 15 minutes outside because the restaurant was too full, which is completely unacceptable for a hotel of this caliber.
Overall, this Sofitel fails to represent the brand’s usual standard. A real disappointment and definitely not worth the stay. A shame for what should be a luxury experience.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SOFITEL CASA, General Manager at Sofitel Casablanca Tour Blanche
Responded 5 days ago
Dear customer, Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. At Sofitel Casablanca Tour Blanche, we strive to offer the highest standards of service and comfort, and your comments are invaluable in helping us improve. We truly hope to have the opportunity to welcome you again and provide you with a stay that reflects the excellence of our brand. Best regards, Lisa Bertrand Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon arrival, I discovered a sewer pipe problem in my room, which I reported to Mounia the next morning after spending a sleepless night. Although Mounia sent a technician to fix it, the problem recurred that afternoon, disrupting my attempt to catch up on sleep. I reported the issue again to another staff member, who promised to send someone to address it.
In the meantime, I decided to visit the spa to relax. However, your spa was extremely disappointing. There were no slippers, shower gels, shampoos, or towels available. When I inquired, I was told that guests steal towels, so they are no longer provided. Additionally, the right handle by the pool was unstable and rusted, causing me to slip and injure myself. Unfortunately, the sewer pipe problem resurfaced around midnight. When I called the receptionist, they confirmed the issue but did not know how to resolve it. Due to this, my checkout process remains incomplete, and my card details are still with reception. 2 days later they charged full amount!
I have traveled extensively and stayed in many Sofitel hotels, but this experience has left me extremely disappointed and disillusioned with the brand.
I had high expectations for my stay, but it turned out to be a deeply unsatisfactory experience.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Morning Dennis
I booked a transfer service they met my at the terminal exit with a sign with my name the cost was $50 ,
there was another company for $40 however they answered a bet late i am happy to share the info if like.
Dear Guest,
thank you for your interest to Sofitel Casablanca Tour Blanche.
We would like to inform you that we have connecting rooms at the hotel.
we stay at your disposal for any further assistance.
Best Regards,
This is an excellent hotel with consistent good ratings. There is always the vocal minority that can be negative.
Great location and service. Recommend you stay there.
There are more places to choose from in the Casablanca area.
PRICE RANGE
AU$266 - AU$331 (Based on Average Rates for a Standard Room)
LOCATION
MoroccoCasablanca-SettatCasablanca
NUMBER OF ROOMS
171
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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