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ONOMO Hotel Casablanca City Center

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Angle De Rue Boulevard Massira &_ Rue Normandie, Casablanca 20100 Morocco
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Traveller (49)
Dining (13)
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About

#27 of 106 hotels in Casablanca
Location
Cleanliness
Service
Value
ONOMO Hotel Casablanca City Center enjoys a prime location in the heart of Casablanca, on one of the most beautiful avenues of the city, close to the new business areas and the most popular tourist sites. It offers the opportunity to be a few minutes walk from the most attractive shopping stores, the most lively bars and the most trendy restaurants Built in Racine's new shopping center with parking, this 4-star hotel is ideal for both business and leisure travelers. It offers 201 comfortable, functional and spacious rooms and suites equipped with a minibar, safe, tea / coffee making facilities and satellite TV. It has a free wifi connection throughout the building, a business center and 5 conference rooms with natural daylight and high-tech audio-visual equipment. ONOMO Hotel Casablanca City Center also offers a fitness center with access to the latest-generation cardio and weight-lifting equipment. A bar and a restaurant with a friendly terrace, the perfect place to have a meeting.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Meeting rooms
Concierge
24-hour front desk
Dry cleaning
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Laundry service
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Room features
Air conditioning
Room service
Safe
Telephone
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Arabic
106Reviews4Q+A0Room tips
Traveller rating
  • 64
  • 18
  • 5
  • 5
  • 14
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Popular mentions
PierreLONDON2 wrote a review Nov 2021
Castres, France37 contributions52 helpful votes
I stayed at this hotel in Casablanca though a booking platform. The rooms are great and the comfort is undeniable. However a little note of dissatisfaction. It was Halloween night and the lovely terrace bar was busy with a party, and we decided we just wanted to dine in the dining room. The music was far too loud in there and we hesitated. But the waiter came around and placed us and as we sat down we mentioned the music was loud. When we sat down we actually noticed the speakers were louder once sat than when standing up. We asked the waiter if it was possible to turn down the volume. The beat to the outside bar was also clashing with the music in the restaurant. 10 minutes went by and nobody was doing anything about it... we asked another time... we had the same polite yes yes we will turn it down. Five minutes later, still nothing, the beat was annoying, the service staff was clearly unresponsive and we decided to leave... when we stood up they started lowering the volume; for me it was then clear that I did not want to stay there if nobody was able to do anything for us until we decided to walk out. It was just an annoying loud music and had no place in a restaurant. What was more irritating was to discover that when I left the review on the booking platform it had been rejected as continuing offensive comments. There was no offensive words but they chose to discard my appreciation that way. By then I was offended. So although it is a good hotel, I will never go there again because of the attitude I faced by unresponsive staff and by management who tried to hide my review under false pretences. So overall a good hotel, shame for their handling of customer complaints and lack of ethics.
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Date of stay: October 2021
Value
Location
Service
Trip type: Travelled on business
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Response from Rachid RAMY, Service clients/Réception at ONOMO Hotel Casablanca City Center
Responded 24 Nov 2021
Dear Sir, We before any consent thank you for your complimentary comment on our hotel. We are also deeply sorry to read your comment on your entire experience with us especially our restaurant and deeply sorry that it did not meet your expectations and our requirements. We thank you for letting us know, allowing us to identify the imperfections that have been noted to you and which obviously have our full attention. I can assure you that the well-being of our customers is at the heart of all our priorities. I am entirely at your disposal for an interview at your convenience and hope to welcome you back among us. Regards, Rachid ERRAMY Operations Manager
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bennani z wrote a review Oct 2021
1 contribution
The most amazing service! Everything from the young smiling bellman at the entry to the hospitable server at the rooftop. A special thanks to the amazing server,mr. Soufiane who’s smile, service and amicable work made our night
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Date of stay: October 2021Trip type: Travelled with friends
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Response from Rachid RAMY, Service clients/Réception at ONOMO Hotel Casablanca City Center
Responded 25 Oct 2021
Dear Sir, Thank you for taking the time to share your experience on TripAdvisor. We are delighted that the service and the setting of our establishment have met your expectations. We would also like to thank you for the recommendation, it means a lot to us. We look forward to welcoming you back to us very soon. Regards,
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rferretuk wrote a review Sept 2021
23 contributions3 helpful votes
A 5star accommodation in the heart of Casablanca. Modern in style and approch, with great access to shops restaurants and tourist attractions. Tea making, fridge, walk in shower, room service and a resturant on site. Will definitely seek them out again.
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Date of stay: September 2021Trip type: Travelled with friends
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Response from Rachid RAMY, Service clients/Réception at ONOMO Hotel Casablanca City Center
Responded 22 Oct 2021
Dear Sir, Thank you for taking the time to share your experience on TripAdvisor. We are delighted that the service and the setting of our establishment have met your expectations. We would also like to thank you for the recommendation, it means a lot to us. We look forward to welcoming you back to us very soon. Regards,
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charaf r wrote a review July 2021
1 contribution
I have got great breakfast with my friends , the service was prety good thanks to responsible lady fatim ezzahra whom services us by great way with her beautiful smile and thank you onomo my second home.
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Date of stay: July 2021Trip type: Travelled with friends
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Soka wrote a review July 2021
1 contribution
In the COVID situation, when I'm obliged to book a room for 10 days, no one assist me to do the payment for my room, as it's required a receipt to travel, when I sent my family to pay directly to the hotel as I'm leaving in Dubai, they informed them that you need to do new booking with the double of the original amount which I'm supposed to pay, as their system is not working, to search for your reservation, tried to call 1000 time, no available to take the call, no assistance, it's absolutely not a good hotel, I really don't recommend to go there,
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Date of stay: July 2021Trip type: Travelled solo
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PRICE RANGE
USD 67 - USD 114 (Based on Average Rates for a Standard Room)
LOCATION
MoroccoCasablanca-SettatCasablanca
NUMBER OF ROOMS
201
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Frequently Asked Questions about ONOMO Hotel Casablanca City Center
Which popular attractions are close to ONOMO Hotel Casablanca City Center?
Nearby attractions include Herboristerie Principale (0.2 km), Chocodiva (0.06 km), and BODYSMOOTH CASABLANCA (0.4 km).
What are some of the property amenities at ONOMO Hotel Casablanca City Center?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at ONOMO Hotel Casablanca City Center?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to ONOMO Hotel Casablanca City Center?
Conveniently located restaurants include La Closerie, Organic Kitchen, and Boccaccio.
Are there opportunities to exercise at ONOMO Hotel Casablanca City Center?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at ONOMO Hotel Casablanca City Center?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at ONOMO Hotel Casablanca City Center?
The staff speaks multiple languages, including English, French, and Arabic.
Are there any historical sites close to ONOMO Hotel Casablanca City Center?
Many travellers enjoy visiting Temple Beth-El (1.5 km), Cinema Rialto (2.5 km), and Ettedgui Synagogue (2.5 km).
Is ONOMO Hotel Casablanca City Center accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.