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Quality Inn & Suites

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100 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Calmar
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 October 2016 via mobile

I have stayed here several times without a problem. This time I noticed one toilet paper roll was empty when I checked in. Didn't think a lot of it. In morning when I went to get in shower found a used bar of soap in it. Now not sure if room was cleaned or just straightenedm

Helpful?
1 Thank Marcia O
Samantha R, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We enjoy getting feedback from our guests. I apologize for the bar of soap and missing toilet paper roll in your room. I will share your feedback with the housekeeping staff and get this corrected immedietly. I hope you will stay with us the next time you are... More 

Russell, Kansas
Level Contributor
61 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 October 2016

We had a single King room which was very large with a sofa. It kind of had a strange lay out though.The room was nice and it was clean. It was quiet. The bathroom was all enclosed and well lit, however it was very small and showing a little wear. There was a piece of candy stuck on the wall... More 

Helpful?
Thank ParkDreamer
Samantha R, Manager at Quality Inn & Suites, responded to this review

Thank you for taking time to tell us about your stay. We enjoy getting feedback from our guests. I am please that you enjoyed the cookies and popcorn. I'm happy Daniel was helpful. We are in the process of training all the housekeeping staff to provide better service for our guests. We look forward to seeing you the next time... More 

Des Moines, Iowa
1 review
Reviewed 25 September 2016

We arrived around 1:00 pm and while check in was not till after 3, Daniel at the front desk was able to get us into a room early. it was a wonderful stay and we didn't hear anything while in the room. Cozy and quiet, a good combo.

Helpful?
Thank suckitcarmike
Samantha R, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. I am thrilled Daniel was able to assist you with an early check in! I am happy you had a wonderful stay. We hope to see you again the next time you are in the area! Thank you! More 

Topeka, Kansas
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 September 2016

If you are looking for a reasonably priced, clean hotel, this is it. I made a mistake and booked online as a AAA member. I am not one, but the staff was gracious and helpful and still gave us the quoted price. This hotel has been well loved, and could use a little TLC, but it is clean and the... More 

Helpful?
Thank Joy5555
Samantha R, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We enjoy getting feedback from our guests. I am thrilled you enjoyed your stay with us. I hope next time you are able to enjoy our indoor heated salt water pool! We look forward to your next visit! Thank you! Samantha More 

Audubon
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 September 2016

I stay here nearly every week for work and am treated like family. Samantha (Manager) is great and knows just what kind of room I want and a no hassle check in and out. Place is always clean and Samantha and Julie take care of you and makes it a comfortable second home/ Kudos to Samantha and her leadership for... More 

Helpful?
Thank okoboji7
Samantha R, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We enjoy getting feedback from our guests. I am thrilled that you continue to stay with us when you are in the area. We look forward to seeing you the next time you make it to town! It is always a pleasure. Thank you! Samantha More 

Broomfield, Colorado
Level Contributor
7 reviews
5 hotel reviews
Reviewed 1 September 2016 via mobile

When we arrived at 9:00PM with a reservation, we were checked by a courteous young man, Timothy. Room: The room is standard with a bed, TV, fridge, microwave. The room, itself, was clean and all appliances worked. Bath: The sink/vanity and lavatory looked new. The tub was not new - the textured floor of the tub appeared dirty (in need... More 

Helpful?
Thank Onecleantooth
Samantha R, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We enjoy getting feedback from our guests. I am happy you chose to stay with us. We hope you will stay with us the next time you are in town. Thank you! Samantha More 

1 review
Reviewed 31 August 2016 via mobile

Clean quiet convenient to Des Moines and Ames. Breakfast was hot and reasonable. Room was spacious with frig and microwave to accommodate late night self sufficiency snacks. Location is easy to navigate traffic any time of day, great considering it is a minutes drive from I-35 interchange.

Helpful?
Thank Jeff M
Samantha R, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We enjoy getting feedback from our guests. I am happy you enjoyed your stay with us. We look forward to the next time you are in the area. Thank you! Samantha More 

Tipton, Iowa
1 review
Reviewed 29 August 2016

We didn't show up at the hotel around 11:00 p.m. The staff was waiting for us and they were very cheerful and friendly. My husband and I both commented to each other on how nice they were. Our room was great; it had everything we needed.

Helpful?
Thank csboes
Samantha R, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We enjoy getting feedback from our guests. I am thrilled you enjoyed your stay with us. We look forward to the next time you are in the area. Thank you! More 

Saint Joseph, Missouri
Level Contributor
6 reviews
Reviewed 19 August 2016

The bed was nice and very comfortable. Breakfast spread had a decent variety and was of good quality. The desk staff was friendly and helpful. The rest of the staff could try harder. The breakfast attendant stood by while the trash overflowed. Parts of our room, especially the ice bucket, were dusty. The tub was clean, but in disrepair. The... More 

Helpful?
Thank Lorin O
Samantha R, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We appreciate getting feedback from our guests. I am thrilled that the front desk staff were friendly and helpful. I will be sharing your feedback with the staff. We hope to see you again the next time you are in the area. Thank you! More 

Lincoln, Nebraska
Level Contributor
36 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 12 August 2016 via mobile

Rooms are very clean, pool area is very clean and well maintined, employees from the front desk to the kitchen staff to the housekeeping staff are the friendliest and most helpful ever! Melanie's the best!

Helpful?
1 Thank CLGW77
Samantha R, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We enjoy getting feedback from our guests. I am thrilled that you enjoyed your stay with us! We hope you will stay with us the next time you are in the area. Thank you! Samantha Reinier More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 201 SE Delaware Ave., Ankeny, IA 50021 (Formerly Heartland Inn Ankeny)
Region: United States > Iowa > Ankeny
Price Range: $107 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 58
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
1 question
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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call ahead with any special needs and Samantha will do her best to accomdate.”
 of 5 bubbles okoboji7, 12 Sep 2016 | Read review
“We were on the second floor and I did hear a child running around above us.”
 of 5 bubbles csboes, 28 Aug 2016 | Read review
“If you need assistance, ask for Ken, he's the best!”
 of 5 bubbles BradAndrea, 27 Jul 2016 | Read review
“Check room before settling in”
 of 5 bubbles karenh825, 4 Jul 2016 | Read review
“Always ask for an upgrade if available.”
 of 5 bubbles 717paris, 6 Jun 2016 | Read review
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