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All reviewsfront deskroom was cleangreat hotelevery morningplatinum memberbusiness tripin towniowa statebreakfast barking suitegreat roomwould stay here againcollege visitfree breakfasta great staystaff was very friendlyconvenient location
Stayed here last night. Check in was a complete mess there credit card machine didn’t work so they stayed to come down in the morning to pay. They started calling at 6:30 in the morning to have me come down? I didn’t get in until...More
Stayed in Ames for the Lego FIRST competition in January and it was a great choice. The hotel had a nice sized pool which our son and some of his team used. The breakfast choices were exactly what we expected and there was a little...More
Thank Nicole C
Response from Nicole F, General Manager at Holiday Inn Express AmesResponded 22 March 2018
Thank you so much for your 5 star review. I am very pleased that you and your family enjoyed our clean quite hotel and had a chance to experience the pool and our variety of breakfast choices. We are looking forward to your next visit...More
Half hearted renovation, the facility is still tired and needs a paint job in places, grout in others and better tile fit in others. Kinda like letting you brother in law do your renovation.
At 4 am the dump trucks from down the street start...More
Thank Dan G
Response from Nicole F, General Manager at Holiday Inn Express AmesResponded 1 week ago
Thank you for taking the time to leave us feedback on your recent stay. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your...More
Beds were on tall pedestals and difficult to get on top of and down from.
Shower actuation in the tub was not intuitive and no instructions.
Breakfast was excellent and by far the highlight of the stay.
Staff was good. Breakfast Staff was excellent!More
Response from Nicole F, General Manager at Holiday Inn Express AmesResponded 3 July 2018
Thank you for taking the time to leave us a review. We're sorry you had such difficulty getting in and out of our beds, it is an issue we are currently looking into. We strive to bring you the best guest experience possible, and your...More
We stayed here two nights. The hotel was very quiet, the a/c very cold and the beds very comfortable. We have stayed here before when visiting Ames and will stay again. We really like having the little Keurig coffee maker in the room.