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Comfort Inn Altoona

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1 room 2 adults 0 children
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Comfort Inn Altoona
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103 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Altoona
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Showing 100: English reviews
Reviewed 18 March 2016 via mobile

Corey is awesome. Great customer service. I will be sure and recommend this hotel to people!! he was polite and made me cookies. he made sure we we're comfortable in our room and that we we're being well taking care of.

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Helpful?
1Thank Kayla R
kristi d, General Manager at Comfort Inn Altoona, responded to this review

Kayla R thank you for taking the time to write a review. I am so glad that corey has been able to provide you with great customer service. Thank you for being one of our long term guest.

Lincoln
Reviewed 4 March 2016

Stayed when Settle Inn. The staff was great. Breakfast was superior and called for shuttle to Casino. Very Clean. Priced right. Easy access to the Interstate and restaurants close by. Not far from Adventurland

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1Thank Peggy S
kristi d, General Manager at Comfort Inn Altoona, responded to this review

Peggy S thank you for taking the time to write a review. Guest feedback is very important to us. I am so glad to hear that my was able to provide you with great customer service. We enjoy being able to serve breakfast for our guest, and the shuttle to the Casino is very popular. We hope to see you...

Oklahoma City, Oklahoma
Reviewed 11 February 2016

The new Comfort Inn located in Altoona is amazing. The front desk lady Savanna was just the sweetest girl. I was having trouble with my t.v. and she was upstairs with t.v. fixed so fast. They also have a great breakfast, we were heading out early and sure enough there was that same sweet girl to let us in to...

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Helpful?
Thank Jazzy S
Valerie H, General Manager at Comfort Inn Altoona, responded to this review

Thank you for taking the time to give us your feedback. We pride ourselves with great customer service and we are so happy that you enjoyed your stay. We look forward to seeing you again soon!!!

Austin
Reviewed 2 December 2015

Pleased: The room was clean, and very nice. The Continental Breakfast was good. Not Pleased: I reserved the room by calling an online number. I told the man I talked to that I wanted a pet friendly motel and that I would have my cat to stay in the room. He registered me understanding that. Of course, I paid by...

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Helpful?
Thank JeraldFinney
Valerie H, General Manager at Comfort Inn Altoona, responded to this review

Jerald I thank you so much for telling us about your stay. I do apologize for the misunderstanding of our pet policy. It does state on the website that we are pet friendly, with some restrictions, one of those being dog only. I do aplogize for the misunderstanding and and going to email you a few questions that I have...

Des Moines, Iowa
Reviewed 15 October 2015

Recently stayed on our way to Ohio right away i noticed that there was still a pile of rubble outside of the hotel. upon entering the hotel i was greeted by Corey who was very kind to me and my family we were so exausted from driving he offered to help with our bags. The room was not over the...

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Thank Cierra H
Cleveland, Ohio
Reviewed 12 October 2015

This property is located in Altoona Iowa and is near a lot of shopping and restaurants in the area. If offers a free breakfast. The staff was friendly. That is the extent of the positives I can share. The outside entrance to the property sustained some kind of damage so part of the entrance was held up by a piece...

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3Thank lpic1
Valerie H, General Manager at Comfort Inn Altoona, responded to this review

I thank you for giving us your feedback. I do apologize for the issues that you came across. I want to reassure, as per our conversation, that these issues are and have been addressed. I was to the understanding after our conversation, that you were satisifed with what was discussed. I do apologize that you found that not to be...

Des Moines, Iowa
Reviewed 18 September 2015

I booked this hotel because I am a Choice Hotels member...however, I will never stay here again because of safety and cleanliness issues. Both side and back door locks were broken, which allowed anyone, guest or not, to come in during the night. After my husband and I had stayed the night and were out the next day, we realized...

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3Thank Gail S
kristi d, General Manager at Comfort Inn Altoona, responded to this review

Gail S thank you for taking the time to write a review. Our guest feedback is very important to us. I want to assure you that since your stay we have replaced all of our doors and locks. Also I wanted to apologize for the rudeness of the hotel staff. We have since then got new management and added some...

Nashville, Tennessee
Reviewed 15 September 2015

I was in Altoona on Business and the staff was extremely accommodating. They were very friendly and flexible during check in when we had to cancel a room for one night when one of our colleagues flight was cancelled. They also took quick action when we told them the wi fi was down. They called a tech and it was...

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Thank 554kelsieb
Valerie H, General Manager at Comfort Inn Altoona, responded to this review

I thank you for taking the time to give us your feedback. We were so happy to help get your accomodations straightened out, we all know how flights can be. We do hope your presentation went well and it was our pleasure to be able to help get you ready for that presentation. We are very happy that you stayed...

Cross Plains, Wisconsin
Reviewed 13 September 2015 via mobile

We were traveling home and needed a one night stay. They put us in room 125. The room smelled like dog and cat pee so strong it was unbearable. Since it was last minute we had prepaid and they would not refund. The room was by a back door outside that didn't have a lock on it. I complained right...

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3Thank Fran2912
Valerie H, General Manager at Comfort Inn Altoona, responded to this review

Fran2912 i want to thank you for giving us your feedback. I do apologize for your disappointments on your stay. I would like to acknowledge that the pet friendly room that you stayed in, like all pet rooms are totally stripped and deep cleaned after each pet stay. I do apologize if you found that there was an odor to...

Charlotte, North Carolina
Reviewed 20 August 2015

I'm a Choice Privileges Diamond Member. I made a reservation on Choice App for the Comfort Inn (IA210) in Altoona, Ia. on 8-9-2015 for 1 night for 1 single queen room. I got to the motel 1/2 hour later around 10:20 pm to check in. I asked if I could get a Upgrade to a King room since that's one...

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2Thank Jack H
Valerie H, General Manager at Comfort Inn Altoona, responded to this review

Jack, I thank you for taking the time to give us your feedback on your stay. I do apologize for experience with the front desk employee. I will following up with that employee on retraining in areas that need improvement., one of those being, upgrading our loyal guests. We do pride our selves on being able to upgrade our Choice...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated Hotel. We have 67 non-smoking rooms. Indoor heated pool, free wi-fi. Breakfast which includes scrambled eggs, sausage, waffles, fruit, yogury, toast , bagels, and more. ... more   less 

Additional Information about Comfort Inn Altoona

Address: 2101 Adventureland Drive, Altoona, IA 50009 (Formerly Altoona Settle Inn)
Region: United States > Iowa > Altoona
Price Range: $136 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Altoona 2.5*
Number of rooms: 67
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Also Known As:
Altoona Settle Hotel Altoona
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Altoona staff and other travellers.
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Questions? Get answers from Comfort Inn Altoona staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seam OK”
dutchlady, 11 Apr 2017 | Read review
“use the internet to get the best rates.”
Rphmather, 30 Mar 2017 | Read review
“Our Tip for you is to stay across the Street at Adventureland Inn.”
  • Toilet build-up where water enters the toilet bowl at top of bowl. This is long-term buildup
  • Our Room Shower Shelf area. Distressed and in need of better investment and maintenance upkeep.
rodeabel, 29 Aug 2016 | Read review
“Just call they will accommodate you. Elevator also”
587peggys, 3 Mar 2016 | Read review
“Wonderful king size rooms. Beds are great.”
71jazzys, 10 Feb 2016 | Read review
5 of 5