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BEST WESTERN PLUS Altoona Inn

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BEST WESTERN PLUS Altoona Inn
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316 Reviews from our TripAdvisor Community

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Showing 315: English reviews
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Peoria, Illinois
Reviewed 1 week ago NEW

We had a 1 king bed(suite?) that could sleep 4 people.It had a sitting area that had a pullout sofa and was suppose to have a chair too but i had to ask the front desk for the chair,for some reason.I have to give credit to the front desk person,She was nice and delivered the chair quickly.(Staff was great) The...

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Helpful?
Thank rather-be-camping911
Runnells, Iowa
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

Stayed at the hotel feb 19th just a over nighter to are employed for 10th yr anniversary of renees cleaning service . the booking was easy I personally went and did it Karla the asst manager was awesome they had four rooms left and she hooked us up 3 king suites and a standard king . the rooms were excellent...

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Thank Eric L
About Hotel's Favourite Review
BWManagers, General Manager at BEST WESTERN PLUS Altoona Inn, responded to this review

Eric L- Thank you for such a wonderful review!!!!! I am going to make sure I print this off so Karla can see how great and helpful she was. I glad you enjoyed the breakfast and took advantage of the shuttle to the casino. We hope to see you again in the future. Have a wonderful day!!!! Robyn Smith- General...

South Dakota
Reviewed 1 week ago

To start with, I apologize for not getting the lovely woman's name who helped check us in the afternoon of March 6th. I'm not sure I've ever had better service. The rate we received was better than the online one available on many sites so I suggest checking with the hotel before booking with any of them. We made our...

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Thank MeanderingMax
Reviewed 4 weeks ago via mobile

I travel a lot for work and the Best Western Plus in Altoona is my home away from home! Robin has an amzing staff with Karla, Bonnie, Mary and Will. Tiff always has the rooms clean and cozy!! Thanks for being part of my work family and having this small town girl feel like she never left home!!

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Thank Denise S
BWManagers, General Manager at BEST WESTERN PLUS Altoona Inn, responded to this review

Denise S- Thank you Thank you Thank you!!!!! What a nice review. All my employees are going to love reading this. We love taking care of you when you are here working. And we look forward to seeing again next time you are in the area!!! Have a wonderful day!!! Robyn Smith- General Manager

Reviewed 4 weeks ago via mobile

I've stayed here 4 times in the last 6 weeks. Mary, Will, and Karla are all extremely helpful at the front desk. Anything needed, all we had to do was ask. Very helpful regarding info on the area. Thanks to Barb, Pam and Tiff they work hard at cleaning rooms. The entire staff cares about the comfort of each customer

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Thank David C
BWManagers, General Manager at BEST WESTERN PLUS Altoona Inn, responded to this review

David C- Thank you for taking time to write this review. It's so great to hear how wonderful my staff is and how great they take care of you. We look forward to seeing you again when you are in the area. Have a great day!!!! Robyn Smith- General Manager

Phillips, Wisconsin
Reviewed 17 February 2017

Clean hotel inside & out, all kinds of shopping and restaurants within a half mile of the location. The hotel has a indoor pool, but it was closed for maintenance. It is a half mile from the freeway so it's ice and quiet.

Review collected in partnership with Best Western
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Thank S1885VIrichardb
BWManagers, General Manager at BEST WESTERN PLUS Altoona Inn, responded to this review

S1885VIrichardb- Thank you for taking time to write a review on your stay with us. Im sorry the pool was closed while you were here. We look forward to seeing you again when you are in the area. ( I will make sure the pool is open :) Robyn Smith- General Manager

Reviewed 9 February 2017

Mary at the front desk helped my family with a number of things, going above and beyond her job description. We were accommodated with a number of amenities, from cookies and popcorn to an extra TV remote.

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Thank Joshua B
BWManagers, General Manager at BEST WESTERN PLUS Altoona Inn, responded to this review

Joshua B- Thank you for writing this review. I am so pleased to hear Mary went above and beyond to make you and your families stay so wonderful. I will be sure to pass this on to her. We look forward to taking care of all of you when you are in the area. Have a wonderful day!!!! Robyn Smith-...

Lathrop
Reviewed 8 February 2017

I can't express my feelings how much I enjoyed my stay there. From breakfast to friendly staff. Everyone was super friendly and helpful. I shall highly recommend this place to all my trucker friends if they needed to Stay in the future. :)

Review collected in partnership with Best Western
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Thank sumerv2017
BWManagers, General Manager at BEST WESTERN PLUS Altoona Inn, responded to this review

sumerv2017- Wow!!!! Thank you for these kind words. I will be sure to let all my staff know how great they were. Customer satisfaction is the most important thing to us. We look forward to seeing you in the future. Have a great day!!!! Robyn Smith- General Manager

Coeur d'Alene, Idaho
Reviewed 3 February 2017

The hotel was well kept. The room was comfortable and well kept. I only stayed one night while passing through it the hotel staff was wonderful and nice. Good selection of nearby restaurants and places to walk around.

Review collected in partnership with Best Western
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Thank ryan0032015
BWManagers, General Manager at BEST WESTERN PLUS Altoona Inn, responded to this review

ryan0032015- Thank you for this great review!!! I am pleased to hear you were taken care of. We hope to see you again when you are passing through the area in the future. Have a wonderful day!!!! Robyn Smith- General Manager

Reviewed 17 January 2017 via mobile

Very nice motel, rooms were clean. Staff was friendly and very courteous and the motel was conveniently located along interstate, Adventureland and Prarie Meadows Casino. Has a heated swimming pool. The breakfast was ok. Pool has no bathroom so walk down a cold hallway to pee right next to lobby or pee in the pool. (Just kidding). It was a...

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2Thank JOHN S
BWManagers, General Manager at BEST WESTERN PLUS Altoona Inn, responded to this review

John S- Thank you for taking the time to write a review on your stay! We are pleased you were able to enjoy the heated pool and breakfast. We look forward to seeing you again in the future. Have a great day!!!! Robyn Smith- General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about BEST WESTERN PLUS Altoona Inn

Address: 300 34th Ave NW, Altoona, IA 50009 (Formerly Heartland Inn)
Region: United States > Iowa > Altoona
Price Range: $126 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Altoona Inn 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Best Western Altoona Hotel Altoona
Heartland Hotel Altoona
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Altoona Inn staff and other travellers.
2 questions
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Iowa City, Iowa
10 months ago
Cedar Rapids, Iowa
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Altoona Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 101 was nice size,but bathroom needs attention.”
 of 5 bubbles rather-be-camping911, 19 Mar 2017 | Read review
“Contact the hotel itself to get a good rate.”
 of 5 bubbles MeanderingMax, 16 Mar 2017 | Read review
“quiet rooms on upper levels or corner suites available”
 of 5 bubbles baward236, 14 Oct 2016 | Read review
“Don't request the handicap accessible room near the pool....”
 of 5 bubbles Occasi0nalTraveler70, 10 Aug 2016 | Read review
“Every room I've been in were clean well equipped”
 of 5 bubbles davidcK8266YE, 25 May 2016 | Read review
5 of 5