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All reviewsking suiteshower drain was slowturkey sausagehi expresswould stay here againroom was cleanhotel experiencesconvenient locationball state universityfree shuttle servicevery pleasant stayhouse keepingnext morningfresh fruitthe staff was friendly and helpfulfamily reunionone night stay
Do NOT ever go here! Awful, awful stay and the manger, Management was disrespectful, rude, and gave the worst customer service experienced in a long time. Then dismissed us when we brought the issues to her attention, telling us that we were mistaken that they...More
Stayed at the Anderson, Indiana Holiday Inn Express during a family reunion gathering. Although the Anderson area is a real depressed area, the hotel and staff were great! They went out of their way to accommodate us. It was a very pleasant stay!
All staff very Friendly.
We were automatically upgraded to a suite which was nice. Room was clean, but a bit dated.
Breakfast average. We were looking forward to eating the small sponge cakes but they were stale.
The rest of the breakfast was fine. Coffee...More
Thank Robert H
Response from Eliza W, General Manager at Holiday Inn Express Hotel & Suites AndersonResponded 8 June 2017
Eliza, it was a pleasure serving your lodging needs. I am so glad to hear you enjoyed your stay. Please visit us again the next time you are in the area.
Booked the reservation for $114 a night. When we checked out several days later, we were charged that price for ONLY the first night and $165 for each additional night. Front desk told us we should have caught this when we checked into the hotel....More
Response from Eliza W, General Manager at Holiday Inn Express Hotel & Suites AndersonResponded 11 May 2017
Eliza, unfortunately our rates do increase on the weekends. I will talk to our staff to make sure they explain this to every guest. Please visit us again so we can make this up to you.
Had a king size that was close to the elevator. That noise lasted until 10pm and started again at 5 in the morning. That being bad enough, the air/heat unit sounded like a train. Then to make things even worse, I find they charged my...More
Response from Eliza W, General Manager at Holiday Inn Express Hotel & Suites AndersonResponded 28 April 2017
I am very sorry the ac was too loud. We had sports teams in and the quiet time is 10pm. Hopefully after our discussion you realize we did not charge you an extra $10.00 it was just an authorization. Please give us another chance to...More
Response from Angela W | Property representative |
It is a hot breakfast bar serving daily an egg product, sausage gravy & biscuits, turkey sausage, pancakes, yogurt, cereals, milk, juice & coffee and other selections, offered for our guest from 630-930am daily.