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Holiday Inn Express Hotel & Suites Anderson

HIExpress.comUSD 106*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Anderson
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134 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Anderson
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Showing 134: English reviews
Reviewed 17 September 2016

Had a planned stay at this location because the HIX in Muncie was full when we tried booking. A room became available in Muncie so we booked it. When I canceled the reservation at Anderson I was charged the full price of my stay for two nights. Apparently this was their cancellation policy. I contacted the hotel to ask them...

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Helpful?
Thank Rob H
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Dear Rob H, Thank you for your review regarding your recent stay at Holiday Inn Express & Suites Anderson, IN. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing...

Chicago, Illinois
Reviewed 31 August 2016

I prefer to stay in the Anderson area, I like this hotel and the location, place I do not have to deal with the Downtown Muncie Medical Traffic in the morning. This is a very modern and updated property and they are constantly improving with the times. The place is always so clean and fresh, the staff is always there...

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Helpful?
Thank wirelesman
Woodstock, Canada
Reviewed 28 August 2016

I've been a Priority club member for years and now I am an IHG rewards member. I checked in at the same time as my co-worker. He was given a snack bag in front of me, I asked and was told I wasn't eligible for a snack bag. I'm okay with this, I don't understand why, but it's not my...

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Helpful?
Thank Dorothy R
Eliza W, General Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I was sorry to hear that you had such an experience with with our staff. I will be sure to address your concerns so that it doesn't happen in the future. I hope that you will stay with us again...

Aiken, South Carolina
Reviewed 23 August 2016 via mobile

It isn't quite 4 stars but better than 3. Rooms are aging a bit but it is a quiet property which is a priority. Hot foods at breakfast on the first day were barely warm but day two the temperature much improved. Staff helpful at front desk and they were appreciated.

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Helpful?
Thank patcal4
Eliza W, General Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Thank you so much for your review of the Holiday Inn Express Anderson. We are so happy to hear that you enjoyed your stay. We look forward to serving you again when your travels bring you back through Anderson.

Louisville, Kentucky
Reviewed 7 August 2016

The rooms and common areas are nice, clean, and in good repair. Parking lot was even clean. plenty of hot water with good pressure. Very nice staff and helpful by knowing the area well. Easy access from interstate, and gas and food very close and plenty to choose from. Same breakfast that every holiday inn express has, so since I...

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Helpful?
Thank john k
Bradenton, Florida
Reviewed 5 August 2016 via mobile

Working in the area, stayed about 3 weeks. Property in good repair generally. Housekeeping could be better. Plenty of hot water, decent water pressure on 3rd floor. Staff is good. The chain really needs to do something with breakfast to make it stand out over the competition

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Helpful?
Thank Danny C
Lititz, Pennsylvania
Reviewed 31 July 2016

I stayed at this hotel about six years ago during my last visit to the area so I decided to stay here again during this week's visit. My room (king leisure) was spacious. The carpet in my room was clean (except for the corners which were very dusty - looked like the vacuum cleaner does not clean edges very well)....

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Helpful?
1Thank BVDPA
Eliza W, General Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Thank you so much for staying with us again. We appreciate you taking the time to review our hotel. We value all guest feedback and work hard to make sure that each guest enjoys their stay. I have shared your review with my department head and we are working on getting all of these issues taken care of. I hope...

Michigan
Reviewed 28 July 2016

We had driven all day and were looking forward to a clean room and comfy bed. We didn't get either. The carpet was really dirty. There were two big spots, we were afraid to guess what might have caused them. The beds were not comfortable at all. We won't be back.

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Helpful?
1Thank shooiec
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Dear shooiec, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate your business with us. However, we sincerely apologize if the cleanliness of the room amenities and the comfort of the bed did not meet expectations. It is certainly not our intent to disappoint our valued guests...

Reviewed 27 July 2016 via mobile

We were in Anderson, IN for a workshop. We arrived around 4:45pm and went to check in to our room to unload our suitcases. We knew it was going to be late when we actually got back to our hotel. At check in the staff member indicated that our room wasn't ready yet- how can a room not be ready...

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Helpful?
1Thank Kara W
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Dear Kara W, Thank you for your stay and for leaving a review. It is unfortunate that your check-in experience prevented you from enjoying your time at our hotel. We would like to look into this further, thus we sent you a private message to help us get additional information regarding this event. Again, thank you for your feedback and...

Countryside, Illinois
Reviewed 26 July 2016

Hotel is well maintained, I stay here about 6 to 7 times a year for business in South Muncie. The staff is wonderful and very accommodating, the location is easy on / off of I-69, close to many restaurants and the Casino. I am a avid user of the internet due to many emails I read and send, The WIFI...

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Helpful?
1Thank Randy M

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome! to the Newest Anderson hotel the Holiday Inn Express & Suites Anderson, IN located off I-69 at exit 26 (St Rt 109). Our Anderson hotel offers relaxing rooms featuring a contemporary design & amenities, including wire/less HSIA, 32 HDTV & the best night sleep ever on our pillowtop mattresses. Start your morning off with the energizing Express Start hot breakfast bar featuring famous cinnamon rolls, eggs & bacon, low-carb selections, Smart Roast Coffee & much more! The Holiday Inn Express Anderson is just north of Indianapolis & only 45-miles from Indianapolis Motor Speedway, home to the Indianapolis 500 & Brickyard 400. And, we are just 20-minutes from Muncie, IN & Ball State University. Bring your Piggy Bank to enjoy everything offered at the Hoosier Park Racing & Casino; slots, Blackjack, video gambling, live & simulcasts of horse racing, entertainment & dining. Our hotel also features a fitness & business center & an indoor-heated pool. Our Anderson, IN hotel will exceed your expectations. Our Holiday Inn Express Anderson hotel is well-equipped for your corporate & leisure travel. We are near Nestle USA, Church of God Headquarters & Anderson University. Our Holiday Inn Express Anderson, IN professional & friendly staff will welcome you to your home away from home. Once you stay, you will return time & time again; we are a Great Hotel that Guests Love! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Anderson

Address: 6720 S Scatterfield Rd, Anderson, IN 46013-9201
Region: United States > Indiana > Anderson
Price Range: $138 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Anderson 2.5*
Number of rooms: 107
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Also Known As:
Holiday Inn Express Hotel And Suites Anderson North
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Anderson staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Anderson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check room first, don't let them place you near the elevator and check the air for noise.”
tomchriss, 27 Apr 2017 | Read review
“We have stayed on all the floors, all the rooms/suites are petty much the same.”
Johnnyrat1, 26 Nov 2016 | Read review
“Call a different hotel”
32robh, 16 Sep 2016 | Read review
“Higher rooms away from Elevator”
909randym, 26 Jul 2016 | Read review
“Be prepared to want to eat at least 3 cinnamon rolls for breakfast! YUMMY!”
ConstanceS138, 25 Jul 2016 | Read review
5 of 5
HIExpress.com
USD 106* /night
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Prices are for 1 room, 2 adults
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