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Staybridge Suites Aurora/Naperville

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Staybridge Suites Aurora\/Naperville
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190 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites Aurora/Naperville
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Showing 186: English reviews
Reviewed 15 April 2016 via mobile

This hotel has lovely staff and is well located . The hotel is in need of a renovation in today's market the staybridge is dated in the price bracket they charge. The breakfast is good as is the drinks and light evening meal . Pleasant views over the lake and nice walking area . I would look for a more...

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Helpful?
1Thank Michelle S
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Thank you very much for taking the time to write a review about our hotel. I am very glad you enjoyed the complimentary breakfast and the evening meals with the drinks included, that is a nice amenity which i believe brings a lot of value to our hotel. The owners are also in agreement the hotel is a little tired...

San Juan, Puerto Rico
Reviewed 13 April 2016

The staff was very friendly and accommodating. When we booked the reservation I inquired about an early check-in. I was told to call ahead 2 days and they would certainly do their best. As promised when I called, we were told our room would be ready and an upgrade was even given. Check-in was also very friendly. The room was...

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Helpful?
Thank 01s
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Thank you for your wonderful review! It was a pleasure having you stay with us and we really appreciate your business. We are delighted to see that you enjoyed your experience here at the Staybridge Suites Aurora, especially our complementary hot breakfast and front desk team. The team here really does try to make every guests' experience a memorable one....

Tinley Park, Illinois
Reviewed 10 April 2016 via mobile

I have stayed at this property many times with my boyfriend. The first time was to celebrate our anniversary. A front desk agent named Kate went completely above and beyond for us & set up a beautiful room. It was fabulous and she was SO nice. She kept congratulating us on our anniversary & wishing us the best- it felt...

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Thank ojd525
Appleton, WI
Reviewed 27 March 2016 via mobile

I have been staying here for years when I come to town for business. Time for a little remodel. Service & amenities are always good but it is looking a little worn. Love that you have the apartment feel especially for the long time away from home but the beds are getting lumpy and carpets are getting worn. Sorry but...

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Helpful?
Thank Wiscmom2
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Hello Wiscmom, I wanted to reach out to you and let you know your comments do not go unnoticed. We appreciate you taking the time to tell us about your experience, we take all of our guests' feedback as a gift and as a means to improve upon our services and our product. I also wanted to let you know...

Chicago, Illinois
Reviewed 18 March 2016

My husband and I stayed here for over 3 weeks, I was GREAT!!!! We also have a 1 yr old black lab puppy that was so welcomed by all, she was sad for about a week after leaving, she missed all her new friends. I have been staying here since it opened, and I would rather drive a few extra...

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Helpful?
Thank Baby219
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Hello Baby219, We cannot thank you enough for such a wonderful review, we know you time is valuable and we appreciate you taking the time to review our hotel and share your experience!! Our team misses baby as well, she was such a good pup. I believe you are absolutely correct, all the members of our team really do like...

Naperville, Illinois
Reviewed 23 February 2016

Wow, I told the desk clerk, please deliver that mattress and those pillows to my house, The Best Nights Sleep Ever. Everything was wonderful, check-in to check-out Everything was very clean, neat & tidy, All staff friendly and greeted us every time we saw them. Front desk efficient, helpful, nice & friendly. Breakfast was off the chain good

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Helpful?
Thank Evelyn M
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Hello Evelyn, We are very thrilled you had such a wonderful time at our hotel. Thank you very much for such a great review. I am glad Jeremy's birthday went well. I also love our mattresses, I think they have just the right amount of comfort for my liking. I will notify our front desk and breakfast staff you really...

Apple Valley, Minnesota
Reviewed 19 February 2016 via mobile

I had a great stay and service. All the employees are very friendly and helpful. The manager Patrick Ruffolo is one the most outgoing manager I've ever seen!! I was running late for a very important meeting and Patrick went out of his way to get me there on time. Great asset for the company's future. Great job!!! Thank again!!!

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1Thank Mark S
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Hello mark, Thank you for your very nice review of our property. Patrick is a great asset to our amazing team, he is our AGM and he is great at leading the team by example. Again, thank you for your recognition, I will make sure he aware of your kind words. I hope you come back and visit us again...

Reviewed 13 February 2016

We stayed at this hotel while in town for a sports tournament. The hotel room was clean and comfortable and the staff were very friendly. The complimentary breakfast was better than most hotels we have stayed at. The hotel is also close to dining and shopping. We will definitely stay again.

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Helpful?
Thank Natalie S
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Hello Natalie, Thank you for taking the time to share your comments regarding your recent stay at the Staybridge Suites Aurora. It was a pleasure to receive your feedback and to learn your appreciation of our hotel and nearby sinning and shopping; I was pleased to hear you specifically enjoyed our hotel's location, the overall excellent customer service you received...

Reviewed 13 February 2016 via mobile

For all that travel frequently, there are luxurious accommodations that cost you a fortune and there is the opposite extreme where all you get is a place to sleep. Here, the accommodations are clean, maintained, comfortable and the service was awesome. Staff was friendly and would go out of their way to ensure the stay was comfortable and hassle free.

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Helpful?
Thank Craig W
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Greetings Craig, We greatly appreciate your kind words! Our staff strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! I will make sure our staff is aware of your feedback, they will be thrilled by it. Thank you for such great feedback and we look forward to having you with us...

O'Fallon, Missouri
Reviewed 9 February 2016

This is a very nice hotel. It is kept spotless. The staff is awesome and very accommodating. The breakfast is all you need, eggs,sausage or bacon,waffles,fruit,juices and of course good coffee or tea. We got a one bedroom suite because I snore a bit.

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Thank Hunza37093
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Thank you for sharing such a wonderful review of your experience at the Staybridge Suites . We are honored to be your home away from home in Chicago, and are thrilled that you enjoyed your stay. We also appreciate your kind words about our spotless hotel and our awesome staff.Thank you again for your feedback and patronage, we hope to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Staybridge Suites Hotel-Aurora/Naperville where your special Chicago getaway begins. We are an all-suite extended-stay hotel designed to make travelers more comfortable than ever before. Whether you re relocating, on temporary assignment, in town for training, weddings, or on a weekend getaway, one visit and you'll understand what we mean by Get comfortable.The Staybridge Suites Hotel is located in the Meridian Business Park, two miles south of I-88 on Rt. 59. Minutes from the hotel you will find numerous shopping and dining alternatives in both cities of Aurora and Naperville; Chicago Premium Outlets, downtown Naperville, Luigi s House, Giordano s Pizza, and Portillo s are just a few. A walking path from the hotel leads to the METRA station that will take you directly to beautiful downtown Chicago.Our pampered guests will enjoy the options of spacious studio suites, 1-bedroom suites, and 2-bedroom/2-bath suites, all with fully equipped kitchens. Wake up and enjoy our complimentary full hot breakfast buffet or treat yourself to a breakfast On The Go! During our Sundowner Reception you can unwind with a complimentary light meal, beer, wine and soda. The Courtyard at Staybridge Suites overlooks a lake and is your place for fun and relaxation. There are grills to cook the perfect burger or steak and a sport court for outdoor recreation.Our Award winning staff awaits your arrival! ... more   less 

Additional Information about Staybridge Suites Aurora/Naperville

Address: 4320 Meridian Pkwy, Aurora, IL 60504
Region: United States > Illinois > Aurora
Price Range: $142 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Aurora/Naperville 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Staybridge Suites Aurora/Naperville Hotel Aurora
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Aurora/Naperville staff and other travellers.
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Questions? Get answers from Staybridge Suites Aurora/Naperville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All Rooms are good”
 of 5 bubbles veerasrini2014, 27 Dec 2016 | Read review
“Front of hotel rooms are quieter in warmer months. Sport court and courtyard.”
 of 5 bubbles Q5058SHpaulas, 28 May 2016 | Read review
“View of the lake is an excellent choice.”
 of 5 bubbles carrollb288, 21 May 2016 | Read review
“Ask for one overlooking the pond, it's a prettier view.”
 of 5 bubbles lees575, 19 May 2016 | Read review
“We were on the 3rd floor and it was just fine. The higher floors do not have the chlorine smell from the pool.”
 of 5 bubbles 01s, 12 Apr 2016 | Read review
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