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Courtyard Chicago Arlington Heights/South

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Courtyard Chicago Arlington Heights\/South
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194 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Chicago Arlington Heights/South
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Showing 191: English reviews
Louisville, Kentucky
Reviewed 29 September 2016 via mobile

I stay here when the Doubletree across the street is not available. It is "OK" . I would never stay here for anything but an overbite business trip- quick in and out. The rooms are nice size and the beds comfortable , and usually clean . However this time when I checked in, my room had mold on the ceiling...

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Helpful?
Thank Debbi H
NormaAndrade13, Operations Manager at Courtyard Chicago Arlington Heights/South, responded to this review

Hello Debbi H, Thank you for your feedback, it is greatly appreciate it. I can personally relate and understand how frustrating it would be to get interrupted, specially after we were informed about not interrupting you. I followed up with my team, and found out it was housekeeping. :( By coincidence they were delivering "Welcome" letters to all guests rooms...

Macomb, Illinois
Reviewed 29 September 2016 via mobile

I ended up here for the night because of a missed flight at O'Hare. Got in late but the reception was seamless and the room was very comfortable. Bathroom was clean and tidy. The bed was very comfortable. I would definitely recommend this hotel.

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Helpful?
Thank 44ChuckB
NormaAndrade13, Operations Manager at Courtyard Chicago Arlington Heights/South, responded to this review

44ChuckB, Thank you for your review, it was a pleasure having you here :)

Niles, Michigan
Reviewed 26 September 2016 via mobile

This Courtyard is a great location for those attending events in Rosemont. It is a short, 15 minute ride to the event center. The Courtyard has plenty of free parking and lots of entrances. The Courtyard within the Courtyard is clean. The small exercise room is adequate and the pool was often in use. Friendly staff!

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Helpful?
Thank Denise_GoIrish
NormaAndrade13, Operations Manager at Courtyard Chicago Arlington Heights/South, responded to this review

Hi Denise_GoIrish!!! Thank you for your review! We greatly appreciate it, and our housekeeping staff says "Hey, and thank you for noticing our hard work!" :) Please come back and visit us soon, we would love to earn that "5" point rating. Norma Operations Manager 847-437-3344

Savannah, Georgia
Reviewed 26 September 2016

room had a sliding door that walked out into courtyard which was nice. room was clean, but the furniture had some wear, looked like it could use some updating. room had a fridge. it was hard getting into the building with the sliding card; took some time getting the hang of it. saw a lot of other guests having the...

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Helpful?
Thank carla054
NormaAndrade13, Operations Manager at Courtyard Chicago Arlington Heights/South, responded to this review

Hi carla054, Thank you for the great feedback! We always like to hear from everyone on how we can improve our hotel and thank you for taking note on how hard our housekeeping team works on keeping the rooms clean. If your ever in the area at about 8:30am our general manager is always out there making sure that the...

Reviewed 15 September 2016 via mobile

This is my second time here in a week and I will be back two more times this month for training. Everyone is so nice and accommodating here and the rooms are perfect! I asked for a chair for my balcony and they had me 1 within 15 minutes! This is the ONLY hotel i will stay at now! Marriott...

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Helpful?
1Thank Angela W
NormaAndrade13, Operations Manager at Courtyard Chicago Arlington Heights/South, responded to this review

:) stop by the bistro and see me this week!

Las Vegas, Nevada
Reviewed 4 September 2016

Some of the criteria on which I base a review of hotels include the quality of the towels and toilet paper. On a scale of 1 to 5, 1 being the lowest, the towel rating would be 3 and the toilet paper, 2. There is no safe in the room. There is a pool, but when we went there, there...

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Helpful?
Thank petetom
NormaAndrade13, Operations Manager at Courtyard Chicago Arlington Heights/South, responded to this review

Hello petetom, Thank you for your fair rating system! Toilet paper and towels are very important! You are correct in saying that we do not provide safe's in the room, however we do have safe's available for your use at the front desk upon request. Please excuse us for not having towels available for you to use :( at the...

Orinda, California
Reviewed 15 August 2016 via mobile

This little nugget is near family for us and convenient to highways for getting around. NW suburbs. Rooms are updated, staff is amazing and the price is great. We stayed on points, but paying by dollar or points they were both in the great value zone.

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Helpful?
1Thank CB1020
Karolina S, General Manager at Courtyard Chicago Arlington Heights/South, responded to this review

Little nugget???!!! We love it ! Thank you for posting and recognizing our friendly staff. Stop by to see what we just did in our pool!!!!!!!!!

Luna Pier
Reviewed 3 August 2016

My mom and I stayed here as we began our mother/daughter weekend. We stayed in one of the King suites and it was spectacular! The staff were more than friendly and very helpful. The shuttle took us to the nearest Cooper's Hawk and picked us up as well. The food from the cafe in the lobby was fantastic as well!...

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Helpful?
Thank morganf400
NormaAndrade13, Operations Manager at Courtyard Chicago Arlington Heights/South, responded to this review

Thank you so much for the great feedback! Every time we get a perfect rating an Angel in heaven gets its wings!! (I'm pretty sure I took this from a movie, I just can't remember what movie from). lol :)

Lexington, Kentucky
Reviewed 1 August 2016

It was like any other court yard but not look clean specially in the front desk area. Rooms were damped , I have stayed in both South/North Courtyards and found North courtyard better then South side. I will also say the staff was very friendly which did compensate for all the smell.

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Helpful?
Thank Atif S
Karolina S, General Manager at Courtyard Chicago Arlington Heights/South, responded to this review

Good morning Atif S Thank you for the honest feedback but most of all thank you for staying with Courtyards. xo xo!

Kingston, Georgia
Reviewed 28 June 2016

Loved the hotel and the staff. Clean, small restaurant in house, Starbucks coffee. A little out of the city and had to take a car to the train station then train into Chicago. All doable. We were there for a wedding in the nearby vicinity so it worked great for us. They do have an indoor pool and a gym...

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Helpful?
Thank Nancy B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Breakfast Available

Additional Information about Courtyard Chicago Arlington Heights/South

Address: 100 West Algonquin Road, Arlington Heights, IL 60005
Region: United States > Illinois > Arlington Heights
Price Range: $115 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Arlington Heights/South 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Courtyard Chicago Arlington Heights/South Hotel Arlington Heights
Courtyard Arlington Heights
Arlington Heights Marriott
Arlington Heights Courtyard
Hotel Style:
#2 Family Hotel in Arlington Heights
#5 Business Hotel in Arlington Heights
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago Arlington Heights/South staff and other travellers.
4 questions
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7 days ago
Waupun, Wisconsin
Bluffton, South Carolina
Chicago, Illinois
over a year ago

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Questions? Get answers from Courtyard Chicago Arlington Heights/South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“third floor”
 of 5 bubbles margej29, 12 Jan 2017 | Read review
“If you like the pool ask to be near it.”
 of 5 bubbles TravelersAH, 3 Jan 2017 | Read review
“The double bed suite was my choice. Easy access to 2nd floor.”
 of 5 bubbles cynthiatylr, 27 Oct 2016 | Read review
“Get an upper floor”
 of 5 bubbles SCJFL, 11 May 2016 | Read review
“Be sure the elevator is working if you want a room above the 1st floor”
 of 5 bubbles LAsnowboarder, 26 Apr 2016 | Read review
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