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Courtyard Chicago Arlington Heights/South

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Courtyard Chicago Arlington Heights\/South
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191 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Chicago, Illinois
Reviewed 1 week ago via mobile

Sink got clogged after being on for 10 seconds. No elevator going up to 2nd unless u want to walk a little around. whole facility is in the shape of a square, so it's hard to navigate. Lots of walking, really terrible set up. Booked online, didn't need 2 beds. Upon check in, clerk said I reserved a 2 bed,...

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Helpful?
Thank dtownkickinit
NormaAndrade13, Manager at Courtyard Chicago Arlington Heights/South, responded to this review

dtownkickinit, Oh man looks like things didn't go the way they were suppose to from the start. That makes me upset :(. I'm sorry that this happened to you! I appreciate your feedback, this is the only way we can get better. Our housekeepers do knock on the door in the mornings specially when there is no sign on the...

Chicago, Illinois
Reviewed 2 weeks ago

The bed was very very comfortable and the room was very clean. It was nice that they had a lobby bar and place for breakfast. The only issue was I could hear people in the hall very clearly which made it difficult to sleep.

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Helpful?
Thank travelingwoman42
NormaAndrade13, Manager at Courtyard Chicago Arlington Heights/South, responded to this review

travelingwoman42, Thank you so much for your feedback! We take pride in our rooms and in our bistro. :) I'm sorry that it was difficult for you to sleep :(. I greatly do appreciate your feedback and will make use of it and get to work to find a resolution for this. happy travels travelingwoman42....... NBA (Me trying to be...

West Des Moines, Iowa
Reviewed 3 weeks ago

We stayed here 2 nights and had excellent service. It was very close to the interstate for travel. The lobby bar area was very nice but a little hard to get more rapid service. I would stay here again.

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Helpful?
Thank KidPT27
NormaAndrade13, Ops Manager at Courtyard Chicago Arlington Heights/South, responded to this review

KidPT27, Thanks for your great feedback! :) Norma Andrade Ops Manager

Appleton, WI
Reviewed 4 weeks ago via mobile

The hotel was conveniently located near the highway. Room was clean. The beds were comfortable. Reasonable rate. The staff was friendly. The lobby was nicely decorated. I would stay here again if in the area.

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Helpful?
Thank hammon44
NormaAndrade13, Operations Manager at Courtyard Chicago Arlington Heights/South, responded to this review

hammon44 Thank you for your review!! Save travels!

Kansas City, Missouri
Reviewed 27 October 2016

I travel for pleasure more now than ever. The suite we stayed in was clean and the bed was comfortable. The staff was friendly, courteous and helpful. On our departure I remembered having left a sweater duster in the room. I called the hotel, they sent staff to the room. They found it. Even though I agreed to pay postage...

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Helpful?
Thank cynthiatylr
Huntington Beach, California
Reviewed 27 October 2016

I stayed here again last month, in town on some family business. The check in experience was fine - and they were nearly sold out. My room was upstairs, which led to a bit of a tumble with luggage (there is an elevator on the far, far end of things). It was fine - room was immaculate, and everything worked....

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Helpful?
Thank lauranlauren
Minnesota City, Minnesota
Reviewed 4 October 2016

As a business traveler on the road often, each hotel often seems much like the other. Though Courtyards are typically well above most hotel chains in physical amenities and staff professionalism, over time one Courtyard seems to be like any other Courtyard. What ultimately sets this Courtyard a part from most others is the staff. I would like to point...

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Helpful?
Thank BusTrav001
Louisville, Kentucky
Reviewed 29 September 2016 via mobile

I stay here when the Doubletree across the street is not available. It is "OK" . I would never stay here for anything but an overbite business trip- quick in and out. The rooms are nice size and the beds comfortable , and usually clean . However this time when I checked in, my room had mold on the ceiling...

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Helpful?
Thank Debbi H
NormaAndrade13, Operations Manager at Courtyard Chicago Arlington Heights/South, responded to this review

Hello Debbi H, Thank you for your feedback, it is greatly appreciate it. I can personally relate and understand how frustrating it would be to get interrupted, specially after we were informed about not interrupting you. I followed up with my team, and found out it was housekeeping. :( By coincidence they were delivering "Welcome" letters to all guests rooms...

Macomb, Illinois
Reviewed 29 September 2016 via mobile

I ended up here for the night because of a missed flight at O'Hare. Got in late but the reception was seamless and the room was very comfortable. Bathroom was clean and tidy. The bed was very comfortable. I would definitely recommend this hotel.

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Helpful?
Thank 44ChuckB
NormaAndrade13, Operations Manager at Courtyard Chicago Arlington Heights/South, responded to this review

44ChuckB, Thank you for your review, it was a pleasure having you here :)

Niles, Michigan
Reviewed 26 September 2016 via mobile

This Courtyard is a great location for those attending events in Rosemont. It is a short, 15 minute ride to the event center. The Courtyard has plenty of free parking and lots of entrances. The Courtyard within the Courtyard is clean. The small exercise room is adequate and the pool was often in use. Friendly staff!

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Helpful?
Thank Denise_GoIrish
NormaAndrade13, Operations Manager at Courtyard Chicago Arlington Heights/South, responded to this review

Hi Denise_GoIrish!!! Thank you for your review! We greatly appreciate it, and our housekeeping staff says "Hey, and thank you for noticing our hard work!" :) Please come back and visit us soon, we would love to earn that "5" point rating. Norma Operations Manager 847-437-3344

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Courtyard Chicago Arlington Heights/South

Address: 100 W Algonquin Rd, Arlington Heights, IL 60005-4404
Region: United States > Illinois > Arlington Heights
Price Range: $107 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Arlington Heights/South 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Courtyard Chicago Arlington Heights/South Hotel Arlington Heights
Courtyard Arlington Heights
Arlington Heights Marriott
Arlington Heights Courtyard
Hotel Style:
#2 Family Hotel in Arlington Heights
#5 Business Hotel in Arlington Heights
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago Arlington Heights/South staff and other travellers.
3 questions
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Waupun, Wisconsin
Bluffton, South Carolina
Chicago, Illinois
over a year ago

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Questions? Get answers from Courtyard Chicago Arlington Heights/South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The double bed suite was my choice. Easy access to 2nd floor.”
 of 5 bubbles cynthiatylr, 27 Oct 2016 | Read review
“Get an upper floor”
 of 5 bubbles SCJFL, 11 May 2016 | Read review
“Be sure the elevator is working if you want a room above the 1st floor”
 of 5 bubbles LAsnowboarder, 26 Apr 2016 | Read review
“Try and get on ground floor due to elevator placement.”
 of 5 bubbles Livetotravel, 17 Feb 2016 | Read review
“Quieter rooms on courtyard side.”
 of 5 bubbles cinzian, 13 Jan 2016 | Read review
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