We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Express Chicago NW - Arlington Heights

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Express Chicago NW - Arlington Heights
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

70 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 65: English reviews
Start your review of Holiday Inn Express Chicago NW - Arlington Heights
 Click to rate
Wilmette, Illinois
Reviewed 5 days ago NEWvia mobile

Had a great stay here! The personal at the front desk were great! Very friendly and know there jobs very well! Room was very clean and comfortable. Breakfast is your typical Holiday Inn Express fair. But no complaints.

 Report
Helpful?
Thank Daniel D
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Greetings Daniel D! We appreciate the feedback about your visit! We're so happy to hear you found our staff pleasant and accommodations welcoming. We'll be looking forward to your next visit! Best regards, Jason Hayes General Manager

Chicago, Illinois
Reviewed 5 days ago NEWvia mobile

The hotel is beautiful recently remodeled staff is great their friendly helpfully knowledgeable room were clean and spacious breakfast was delicious shuttle service to mall and other places was a big help drivers were nice Can't wait to stay again!

 Report
Helpful?
Thank paul81440
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Greetings Paul81440! Thank you so much for the wonderful feedback about our hotel! We couldn't be happier to hear that you enjoyed your stay and found our staff courteous and friendly. We're looking forward to that next visit! Best regards, Jason Hayes General Manager

Dayton, Ohio
Reviewed 1 week ago

Obviously a very well managed hotel. The employees are excellent and certainly know how to make a guest feel appreciated and welcome. The room was extremely well maintained and very clean. Breakfast was very typical Holiday inn Express which means it was adequate and well prepared. Overall a fantastic stay and highly recommended!!

Review collected in partnership with this hotel
 Report
Helpful?
Thank Richard R
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Greetings Richard! Thank you so much for the glowing review! We're thrilled to hear you enjoyed your accommodations and the service from our staff. I'll be sure to pass along your comments as they'll be happy to hear they did a job well-done! We certainly look forward to your next visit! Best regards, Jason Hayes General Manager

New Buffalo, Michigan
Reviewed 2 weeks ago

I really enjoyed my stay at this hotel, Staff friendly, form Manager to Housekeepers. Clean and very attractive. Breakfast was good, Internet was excellent. I loved that I had a fridge & Microwave in my room

Review collected in partnership with this hotel
 Report
Helpful?
Thank Melody H
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Greetings Melody! Thank you so much for the kind review! We're so pleased to hear that you enjoyed your stay and found our staff pleasant! Our team works hard to ensure you have an enjoyable stay, and we're so happy to hear we achieved that goal. We look forward to welcoming you back soon! Best regards, Jason Hayes General Manager

Chicago
Reviewed 4 weeks ago

the hotel was very nice and the staff was very pleasant to deal with. I will say that the hall way on the 4th floor had a bit of a stale odor to it but nothing real major just very noticeable. best of all was the staff, very pleasant and very accommodating.

 Report
Helpful?
Thank 834diannep
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Hello 834diannep! Thank you so much for your review! We appreciate the feedback about our hotel. Our staff was so pleased to hear you found them accommodating. We'll investigate any pesky odors immediately! We hope you'll choose us again in your future travels! Best regards, Jason Hayes General Manager

Reviewed 27 January 2017

Went to Chicago to surprise sister in law sister for her 70 birthday. good location, easy to get to and close to restaurants and gas stations. Had dinner at Javier's Sabor Mexicano restaurant, great place to eat!

 Report
Helpful?
Thank Paul C
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Surprise Shirley!!!!!!!! We hope you folks enjoyed the stay, and surprise visit. We certainly appreciate the feedback about your stay, Paul. Next time you're in the Arlington Heights area, give us a shout so we can make your next reservations! Best regards, Jason Hayes General Manager

Metro Minneapolis-Saint Paul, Minnesota
Reviewed 7 December 2016

Stayed here for 3 nights on business. Hotel was clean and comfortable. Breakfast was a little lacking as some items appeared to be overcooked, but regardless there was sufficient choices to not leave hungry. Not many dining choices within walking distance.

 Report
Helpful?
Thank MSP-Mike
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Hi MSP-Mike! Thanks for the great review! We are happy to hear that you found our hotel clean and comfortable, but we want you to know we'll do our best to rectify the issues you mentioned. It takes great guests like you who are willing to give us feedback on how to make our experience better for us to actually...

Port-au-Prince, Haiti
Reviewed 27 November 2016 via mobile

I would not want to stay in this room for an extended period of time, but we were there only one night and it was more than adequate. The bed was comfortable, there was enough kitchen supplies that we were able to heat up some leftovers we had purchased at a restaurant, and the sofa and television were pleasant.

 Report
Helpful?
1Thank James G
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Hello James! We appreciate the feedback! We're always accepting comments from our guests, whether positive or negative, so we can consistently improve. We want to thank you for choosing us. Please don't hesitate to reach out to any of our staff members during your next visit so we can work to ensure a 5-star experience. Sincerely, Jason Hayes General Manager

Reviewed 7 November 2016 via mobile

We stayed the night of the fourth of July. Thought we would be able to see the fireworks but forgot in Illinois it's illegal. The room was clean and comfy. We did use the laundry facilities near the elevator. Washer and dryer worked fine. There was breakfast but we didn't eat downstairs. Just a nice quite stay.

 Report
Helpful?
Thank Majestic_sarai
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Greetings Majestic_sarai - While we wish your trip could have included a fireworks display; however we are happy to hear the accommodations provided met your expectations! We appreciate the feedback about your stay and welcome you to stay with us again in the future. Sincerely, Jason Hayes General Manager

Plymouth, Indiana
Reviewed 14 October 2016

As soon as you walk through the front door, you can tell this is not your typical HI Express. The common areas, such as the elevators and breakfast area, have a certain worn - even shabby - appreance. Quite honestly, I sort of cringed, but when I made it to my room, it was better than first impressions would have...

 Report
Helpful?
Thank HoosierFamily1996
IHGService, Guest Relations Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Dear HoosierFamily1996, Thank you so much for your review of our hotel. We would like to apologize you were not satisfied with the condition of our hotel and any shortfalls you have noticed. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel around. For that reason, the comments are...

100 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (32)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (13)
Viewed
Dining (5)
Viewed
View from Room (2)
Viewed
Bathroom (8)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (68)
Viewed
Hotel & Grounds (18)
Viewed
Bathroom (1)
Viewed
Room/Suite (17)
Viewed
Business Centre/Function Rooms (4)
Viewed
Dining (12)
Viewed
View from Room (1)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Arlington Heights hotels
0.1 km away
Wingate by Wyndham Arlington Heights
Wingate by Wyndham Arlington Hei...
#2 of 10 in Arlington Heights
388 reviews
0.4 km away
DoubleTree by Hilton Chicago - Arlington Heights
DoubleTree by Hilton Chicago - A...
#1 of 10 in Arlington Heights
556 reviews
0.1 km away
Comfort Inn
Comfort Inn
#8 of 10 in Arlington Heights
75 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heig...
#7 of 10 in Arlington Heights
198 reviews
0.2 km away
Red Roof Inn Chicago - O'Hare Airport
Red Roof Inn Chicago - O'Hare Ai...
#6 of 10 in Arlington Heights
338 reviews
10.9 km away
Courtyard Chicago Arlington Heights/North
Courtyard Chicago Arlington Heig...
#3 of 10 in Arlington Heights
124 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
You'll be blown away by the "Windy City" when you stay at the Holiday Inn Express(R) Chicago - Arlington Heights hotel, where you can have your cake and eat it, too. When business calls, the hotel's guests are near Chicago O'Hare International Airport (ORD) and just a short train ride from Chicago itself, but at night, they can retire to our hotel's quiet environment in Arlington Heights, IL. Business travelers don't always have to commute to Chicago. The offices of UOP/Honeywell, the OSHA Training Institute, ADP, Robert Bosch and Intertek offices are all located just minutes from the hotel. The hotel's location near Chicago O'Hare International Airport also helps us provide free shuttle service to the airport from 07:00 to 22:30 and nearby areas. Attractions around the hotel's area in Arlington Heights, IL abound. The Metropolis Performing Arts Centre hosts musical and theatrical performances throughout the year, and the Arlington Park race track is a popular horse racing venue. The nearby Mitsuwa Marketplace (just down the street) draws in those who are looking for authentic Asian groceries and delicacies, as well. Whatever the reason for your visit, you can rest assured that you'll enjoy a quality stay. Free Wi-Fi access helps you stay connected, while a free hot breakfast gets your day off on the right foot. All rooms feature brand new amenities such as 42" Flat Screen TVs with HD Programming, Minifridge, Microwave, and Keurig Coffee machines. Make your reservation today to enjoy our new Northwest Chicago - Arlington hotel! ... more   less 

Additional Information about Holiday Inn Express Chicago NW - Arlington Heights

Address: 2111 S Arlington Heights Rd, Arlington Heights, IL 60005-4105 (Formerly Jameson Suites of Arlington Heights)
Region: United States > Illinois > Arlington Heights
Price Range: $127 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Chicago NW - Arlington Heights 2.5*
Number of rooms: 111
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Orbitz, Hotwire, Priceline, Expedia, Travelocity, TripOnline SA and HotelQuickly so you can book your Holiday Inn Express Chicago NW - Arlington Heights reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jameson Suites Of Arlington Heights Hotel Arlington Heights
Jameson Hotel Arlington Heights
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Chicago NW - Arlington Heights staff and other travellers.
1 question
Ask a question
Winthrop, IA

See all questions (1)

Questions? Get answers from Holiday Inn Express Chicago NW - Arlington Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room away from Arlington Heights road as it can be a little noisy.”
MSP-Mike, 7 Dec 2016 | Read review
“rooms on higher floors are more quiet.”
goldengirl1019, 2 Oct 2016 | Read review
“Get a corner room away from elevators”
MangoLove, 29 Aug 2016 | Read review
“Haven't found a floor or a side of the hotel that is better than the another. Any room should do.”
  • How much light comes in to the room in the Morning.
  • Room door and entryway
  • View to the north from the hotel
  • Bed
  • Chair and table
  • TV and coffee maker
  • Vanity and Toilet
  • Vanity and Shower
Sid_and_Roxy, 11 Jul 2016 | Read review
“The king suite is tough to beat ..... plenty of room”
318MikeH, 15 Jun 2016 | Read review
5 of 5