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Doubletree Hotel Chicago / Alsip

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#1 of 3 Hotels in Alsip
Certificate of Excellence
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1 room 2 adults 0 children
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Doubletree Hotel Chicago \/ Alsip
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733 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Chicago / Alsip
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Showing 731: English reviews
Oakville, Canada
Reviewed 30 August 2016

The hotel was great. The staff was very friendly. Everything about my trip was fantastic. A very nice hotel close to midway airport. The beds were extremely comfortable. The restaraunt was really good. Delicious breakfast and dinner menu. Would definitely recommend this hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank moestewart
AlsipDoubleTree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We are ecstatic to hear that you had a great weekend. It is always nice to know that our entire team and hotel amenities met your expectations as a leisure travelers going to Midway Airport. Thank you for your accolades about our hotel, team members and restaurant. Thank you for your review and business we do hope that you will...

Bridgewater, United States
Reviewed 30 August 2016

The staff was very friendly and welcoming. This is my choice of lodging when I come into town for business. The food is excellent and the service superior and extremely accommodating. The hotel is well kept and neat. Overall it was a good experience.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Tamara L
AlsipDoubleTree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your continued loyalty to our hotel and taking the time to create a review, we do appreciate it. It is always great to hear that our team is delivering exceptional service time and time again. Thank you again for your comments and business. We do look forwad to serving you next time your business travel brings you...

Chicago, Illinois
Reviewed 29 August 2016

The hotel has updates throughout which are nice. The hotel and rooms have a strong smell of cigarette smoke. My air conditioner was broken which was a huge inconvenience, and there was no microwave or refrigerator in the rooms. The restaurant was good, as was the bar. The wait staff for breakfast was very rude to our group, and had...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank valeriet311
AlsipDoubleTree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We are sorry to hear that you had a couple opportunities throughout your stay. Please know that we are here on property to help you throughout your stay and do appreciate the opportunity to engage with our guests whether is be about an opportunity or a positive experience. It is always our hope that when there is a deficiency that...

Reviewed 18 August 2016

We've used this hotel on many occasions for a one night stay prior to flying out of Midway. Rooms are clean and nice. Hotel restaurant/bar is wonderful! Shuttle to and from Midway is a bit longer of a ride than at other hotels but I think it's worth it! Our last stay was during a huge snowstorm prior to flying...

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Helpful?
Thank Amanda B
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your continued patronage when using our park and fly package. It seems you stayed with us months ago and we do appreciate that you are now taking the time to fill out a review. We sincerely appreciate that you mentioned our proactive team members and take great pride in hearing that you felt our price was worth...

Carmel, Indiana
Reviewed 17 August 2016

Great location and excellent service Clean rooms helpful staff Highly recommend this property. The welcome cookie was very well received warm and delicious. The in room coffee was plentiful and never ending

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank minak41
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for taking the time to write a review on our hotel, we do appreciate it along with your business. It is always great to hear that our team was friendly and hospitable. We do hope that you will make our hotel your go to property as you also stated that we are conveniently located for your needs and...

Reviewed 17 August 2016 via mobile

We stayed here for one night prior to fyling out of Midway. It was a stay/park/fly package that we planned at the last minute. Could not have been happier to start our trip this way. The staff was friendly, hotel very clean, indoor pool heated and very clean. The shuttle service to airport comfortable. When we returned from our trip...

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Helpful?
Thank lineninlove
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We are thrilled that you had an unexpected (as stated you planned it last minute) positive experience with our park and fly package. Thank you for your kind remarks about our team members, the cleanliness of our facilities, and our shuttle team. We do work very hard everyday and when we hear comments such as yours it makes doing our...

Kalamazoo, United States
Reviewed 15 August 2016

The room was clean and quiet. The AC worked very well which was important due to the heat. I did not use the pool primarily because of a strong moldy odor in the area even though the area appeared to be clean and orderly.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Tim B
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We do sincerely appreciate your comments about our guestrooms and cleanliness of the hotel, even within the area which you felt had an odor. Thank you for bringing this odor to our attention. After investigation the situation our pool water chemical levels were all in tact but we did find that our dehumidification rooftop system was running poorly so we...

New Orleans, Louisiana
Reviewed 14 August 2016

Nice hotel but absolutely nothing to walk to and maybe no side walks to walk on if there had been a walking place. Had a salad to take to room one night snd it was good. Stopped at bar one afternoon and it was fine. The hotel was for a wedding and we had 20 rooms. Staff was very cordial.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank pamgrenade
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your review, we do appreciate your kind remarks about our restaurant and team members. Thank you for your business and review. We are happy to hear that you had a good time at the wedding event that you were in town for. With regards to our location to the traveler whom is unaware of our surroundings we...

Sidney, Illinois
Reviewed 7 August 2016

Really enjoyed our stay at this property. Food, service, staff, room, pool, restaurant. You really hit a home run. Check in and out was easy and the front desk went out of their way to make our stay great. Every member of the staff greeted you in a very friendly manner

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank terrancer862
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Wow, thank you for your positive accolades about our food and beverage outlets, team members, and the hotel's amenities. We do sincerely appreciate your comments and are ecstatic to hear that you felt our DoubleTree Hospitality in all areas of our hotel. Thank you for your business and review. We do appreciate it, and hope to serve you next time...

Chicago, Illinois
Reviewed 5 August 2016

Room wasn't ready as promised with digital check in, facilities in lobby were dirty, no coffee in lobby. Beds are full sized in the rooms with two double beds. Also, the alarm clock is bright in the room. I was very upset with my stay.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank thereseo372
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We do apologize again for these deficiencies and are sorry that we didn't live up to the expectations you have come to expect from our property. Per our records we do show that our management team has already reached out to you personally to understand this situation fully and rectify it. Please note that digital check in is not promised...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel Chicago - Alsip, among the finest hotels near Midway Airport (MDW). We're conveniently located just 20 minutes from the MDW airport, where we offer complimentary airport shuttle bus service to and from(hours: 4am-11:59pm, reservations required). We offer 15,000 sq/ft of flexible event and function space, perfect for your wedding or business meeting. Connected to the hotel is the local favorite, Allgauer's Restaurant, featuring the best and most unique dining available in the South Chicago area. We have an indoor pool and fitness center waiting for you, we look forward to having you! ... more   less 

Additional Information about Doubletree Hotel Chicago / Alsip

Address: 5000 West 127th Street, Alsip, IL 60658
Region: United States > Illinois > Alsip
Price Range: $150 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Chicago / Alsip 3.5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Doubletree Hotel Chicago Alsip
Doubletree Alsip
Alsip Doubletree
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Chicago / Alsip staff and other travellers.
2 questions
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Chicago, Illinois
over a year ago

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Questions? Get answers from Doubletree Hotel Chicago / Alsip staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Noise is better since they have posted signs”
 of 5 bubbles B5957BVscotth, 17 Jan 2017 | Read review
“Describe the most important features you want the room to have.”
 of 5 bubbles Pascoguy, 20 Nov 2016 | Read review
“Loud shutting room doors”
 of 5 bubbles TroynJeanne, 5 Nov 2016 | Read review
“We stayed with another couple and both of our rooms were good. Neither room seemed better than the other.”
 of 5 bubbles travmia, 20 Oct 2016 | Read review
“third floor is the best”
 of 5 bubbles 948susieh, 18 Oct 2016 | Read review
5 of 5