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All reviewsdouble treemidway airportwarm cookiespark and flythe shuttle drivernice hotelthe entire staffroom was clean and comfortablefront desk staffindoor poolbreakfast buffetwould stay againroom servicegreat place to stayeasy accessfitness centerwedding
This was our second stay here and thought it was top notch. The room was very clean and the bed was great. The shuttle service for pick up was at the airport already waiting for us. The driver had noticed that our plan had been...More
Response from Richard B, General Manager at Doubletree Hotel Chicago / AlsipResponded 2 days ago
Thank you very much for your wonderful review. We appreciate you taking the time to share with us the feedback concerning your recent visit. I will be sure to share and celebrate this with the staff and we all look forward to seeing again in...More
The hotel is great for the Alsip area. Rooms were clean, comfortable bed and very updated bathroom. Hotel restaurant is good and breakfast in the morning was definitely above average. Also the bar is really nice. Be aware that there’s not much to do around...More
Thank Todd S
Response from DoubleTreeAlsip, General Manager at Doubletree Hotel Chicago / AlsipResponded 4 August 2018
Thank you for your review and business.
We are happy to hear that you enjoyed your stay and found our food and beverage offerings to your liking.
Next time you are in town please let us know if you would like to venture out. While...More
The hotel is well-decorated and well-maintained and staff is polite. It also contains a large pool. However the bed is as hard as the floor and all the pillows can be compressed into a little ball. Then housekeeping knocked on the door at 7:37 am...More
Response from Richard B, General Manager at Doubletree Hotel Chicago / AlsipResponded 1 week ago
Thank you for providing feedback concerning your recent visit with us. We use your information to constantly improve our service and accommodations at our hotel. We are in the process of upgrading all of our guestroom pillows. We also offer a variety of accommodations in...More
We stayed here for an off-site wedding and the front desk was not aware of the wedding couple's shuttles, specifically for the end of the night. Their main focus is on the airport shuttles, not local runs. The rooms were nice - no fridges though....More
Response from Lislehotelmanager, General Manager at Doubletree Hotel Chicago / AlsipResponded 1 week ago
Thank you so much for providing feedback concerning your recent visit with us. This allows us to constantly improve our service and accommodations. I am pleased to announce that we are beginning the renovations of our guestroom corridors along with brand new elevators. We will...More
Hotel lobby remodeled room a little bit hall and elavators are really really dated and not clean looking. Doors have large gaps makes hall noise very loud. Rooms very dusty and I stay several times a year and always the same.More
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Thank Jason H
Response from Lislehotelmanager, General Manager at Doubletree Hotel Chicago / AlsipResponded 2 weeks ago
Thank you for your review of our property. We use this information to constantly fine tune our service and accommodations. I am pleased to announce that we will be completing our guestroom corridor renovations in the next 2 months. We will also be renovating all...More
Welcome to the DoubleTree by Hilton Hotel Chicago - Alsip, among the finest hotels near Midway Airport (MDW). We're conveniently located just 20 minutes from the MDW airport, where we offer complimentary airport ...Moreshuttle bus service to and from(hours: 4am-11:59pm, reservations required). We offer 15,000 sq/ft of flexible event and function space, perfect for your wedding or business meeting. Connected to the hotel is the local favorite, Allgauer's Restaurant, featuring the best and most unique dining available in the South Chicago area. We have an indoor pool and fitness center waiting for you, we look forward to having you! Less
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Response from DoubleTreeAlsip | Property representative |
Sorry for our delay as we didn't notice there was an alert. If you utilize a park and fly package rate you can leave your car at our facility for up to ten days. Once again you must pay the park and fly rate, which is... More
Sorry for our delay as we didn't notice there was an alert. If you utilize a park and fly package rate you can leave your car at our facility for up to ten days. Once again you must pay the park and fly rate, which is usually $20 higher than the regular rate, but this does fluctuate.
Some guests book regular rates and then are discouraged when we left them know upon check in that they didn't book a park and fly package and the parking fee was not included in the rate.
The parking fee outside of the park and fly rate for guests staying overnight and utilize our shuttle to/from the airport is $5 a day per car which is much more cost effective than anything close to the airport.
Once again we do apologize for our delay in responding to this question. Your fellow guests have directed you appropriately above, thank you for this!!!
Please, if you ever have any questions, don't hesitate to call us directly at the hotel. The above answer to your question is listed on our website but we know there is a ton of information to sift through, so once again please don't hesitate to call the hotel directly.
I would give this advice to any traveler staying at any hotel as this is a practice that I use to when traveling on business or vacation with the family. Hotels team members love talking with potential guests and or current guests and the front desk is always the best person to get questions answered.