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This place was horrible. The key cards didn't work. We changed rooms 3 times, before the clerk found a room that the card worked. It took over 1/2 hour. The room smelled, holes in lamp shade, concrete hump in the corner of room, tub dirty....More
Was taking family to a concert, which meant driving 3 and a half hours. Reservations were made back at beginning of May. Had confirmation in hand. They tell me that they had no reservation for me before ever checking my name, or confirmation number. They...More
Thank Amy R
Response from 214gene, Manager at Motel 6 AlsipResponded 21 July 2017
Thank you for writing a review. You have every right to be angry.
As we transitioned to becoming a Motel 6, the reservation system through which you booked your room, without informing us, withheld information on previous reservations. Motel 6 had no idea of the...More
My boyfriend and I decided to stay at this hotel while we went to the train concert in tinley park. The pictures do not match the hotel. It was the worst experience I have ever had. We arrived at the hotel thinking it was the...More
Thank Vicki R
Response from 214gene, Manager at Motel 6 AlsipResponded 15 July 2017
Thank you for writing a review. There was indeed a switch of brands. With that comes a complete renovation, but not in time for your visit. Please accept our apology. Your comment re "partying" has been shared.
It was close to midnight Saturday June 3rd, 2017 when all of a sudden someone opened my door about 2-3 inches; were it not for the faulty latch this man would have entered the room with no problem. When I asked him what he was...More
Response from Faustina B | Reviewed this property |
Because the business does not care. Usually it may be a third party owner that is remotely located & leaves the managing to another person, yet collects a sizable profit A hotel owner that cares will quickly address the... More
Because the business does not care. Usually it may be a third party owner that is remotely located & leaves the managing to another person, yet collects a sizable profit A hotel owner that cares will quickly address the issue & reach a resolution
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"Please approach with caution & book at your own risk."