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Doubletree by Hilton Augusta

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Traveller (52)
Room & Suite (19)
Dining (4)
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Overview
  • Excellent39%
  • Very good24%
  • Average18%
  • Poor13%
  • Terrible6%
Travellers talk about
“cookies”(107 reviews)
“double tree”(40 reviews)
“seafood buffet”(14 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Offers from Doubletree by Hilton Augusta
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Doubletree by Hilton Augusta
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (796)
There are newer reviews for Doubletree by Hilton Augusta
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All reviewscookiesdouble treeseafood buffetwhirlpool tubroom servicefamily reunionfront desk staffi highly recommend this hotelthe staff was greatthe room was nicebusiness tripindoor poolclean roomsenjoyed my stayhighwaypet
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21 - 25 of 785 reviews
Reviewed 29 January 2018

I will not recommend this hotel to anyone. My room was worst of the worst. I was in Augusta for a church conference January 25-27, 2018. I stayed down stairs in the lobby all night the 2nd night. There was a musty odor near the...More

Thank godcan1
Response from AGSDTmgr, General Manager at Doubletree by Hilton AugustaResponded 5 February 2018

Dear godcan1, Thank you for taking the time to share your comments about your recent stay at our DoubleTree. It is greatly appreciated. We are very sorry that you didn't have a good experience with us on this visit. I am thrilled to let you...More

Reviewed 21 January 2018 via mobile

I spent the last four nights here for work. The hotel is undergoing renovations but they did not impact my stay. I was upgraded to a suite which was very nice. Tvs are a little small so hopefully once the room is upgraded they will...More

Thank Jered C
Response from AGSDTmgr, General Manager at Doubletree by Hilton AugustaResponded 5 February 2018

Dear Jered C, Thank you for your comments concerning your recent stay with us. We are under a complete renovation of the hotel and we are looking forward to sharing with with all our guests in a few months. By the way we will be...More

Reviewed 20 January 2018

We will stay here again. We were in town for a day and this hotel was good for that. There are some upgrade needs but not much. Our toilet seat was loose and we could hear the elevator due to the close proximity of the...More

Review collected in partnership with DoubleTree by Hilton
Thank Kato S
Response from AGSDTmgr, General Manager at Doubletree by Hilton AugustaResponded 5 February 2018

Dear Kato S, Thanks for your review of your recent stay. We are glad you enjoyed your visit. We appreciate hearing the concerns so that we can work at being better. We will certainly take care of the maintenance issues you mentioned. We have begun...More

Reviewed 17 January 2018

Our visit was most unpleasant. Problems with the reservation bait and switch, the digital room key didn't work, the room was awful, the smell of it hit us badly as soon as we opened the door. We only stayed because we were only in the...More

Review collected in partnership with DoubleTree by Hilton
1  Thank L7435UWrobertj
Response from AGSDTmgr, General Manager at Doubletree by Hilton AugustaResponded 5 February 2018

Dear L7435UWrobertj, Thank you for your review of your recent stay at our DoubleTree. We are sorry that your visit was unpleasant, especially the room smell. I also apologize how the staff handled the room selection process, which caused the issues with the digital room...More

Reviewed 17 January 2018

No hot water on our first night. Staff was somewhat apologetic but offered no solution. A discount or free breakfast would have been nice. There is no fridge or microwave in the rooms. I would expect a hotel like this to have those basic items.More

Review collected in partnership with DoubleTree by Hilton
Thank 160shawnw
Response from AGSDTmgr, General Manager at Doubletree by Hilton AugustaResponded 5 February 2018

Dear 160shawnW, Thank you for taking the time to share your comments and concerns about your recent stay at our DoubleTree. We do apologize that one of our hot water heaters failed during your visit causing issues with your rooms hot water. Refrigerators and microwaves...More

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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Shuttle Bus Service
Airport Transportation
Self-Serve Laundry
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 119 - USD 169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Augusta
#19 Business Hotel in Augusta
Room types
Suites, Non-Smoking Rooms, Kitchenette
Details
Price range
USD 119 - USD 169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Augusta
#19 Business Hotel in Augusta
Room types
Suites, Non-Smoking Rooms, Kitchenette
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Traveller (52)
Room & Suite (19)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Sherry H
2 October 2016|
Answer
Response from AGSDTmgr | Property representative |
Thank you for your inquiry. We take dogs up to 30 lbs. Hope you stay safe.
1
Vote
Robert E
16 April 2015|
Answer
Response from AGSDTmgr | Property representative |
Yes, we offer complimentary airport transportation for our guests. You can either call the hotel at the time of booking and let us know flight information and date or you can call us once your plane has landed. We are... More
0
Votes
Room Tips
"If you stay here make sure you ask for your room to be cool and not stuffy before arrival."
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"Not all rooms have views outside. Make sure to ask!"
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"Convenient to Interstate"
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"My room at the front of the hotel on the fourth floor was quiet."
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