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Doubletree by Hilton Augusta

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Doubletree by Hilton Augusta
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614 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Augusta
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Showing 603: English reviews
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 weeks ago via mobile

This hotel had the best breakfast buffet I have seen this year. The front desk staff are very helpful, and the airport shuttle is a nice extra. Lots of free parking. The rooms are a bit dated but adequate. Housekeeping could be improved a bit, I found last occupant's socks in a dresser drawer.

Helpful?
Thank Pauline W
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Pauline W, Thank you for your very kind remarks about our breakfast and staff at our DoubleTree in Augusta, Georgia. Our rooms are a bit dated but we are excited about our upcoming extensive renovation in 2017. Thanks for sharing your concern about housekeeping. I apologize we missed finding the sock and I've spoken with our housekeepers about this.... More 

Charlotte, North Carolina
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

I stayed here with my family reunion and it was fantastic! The check in staff was amazing always saying hello and goodbye good with directions and very apologetic because at the time they were switching locks to digital key so we had two separate keys. Parking was good and room was quiet! Only two rooms of improvements I forget what... More 

Helpful?
Thank Gothospitality
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Gothospitality, Thank you for your kind words about our staff being friendly and hospitable. You made mention of the wall socket on the ceiling.....well, when the hotel was opened back in 1990, there were swag lamps hanging in the corner of the room over a table. The socket was for that lamp. You don't see those much these days.... More 

Athens, United States
1 review
Reviewed 3 weeks ago

Comfortable bed, excellent service, close to shopping and restaurants. Was there for a conference and the conference room, food, and service were great. The lobby is really pretty, and the staff were very attentive.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Carol M
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Carol M, Thank you for your kind review of you stay at our DoubleTree in Augusta, Georgia. We are glad you enjoyed your visit with us and our city. We hope you will visit with us again in the near future. More 

Savannah, Georgia
1 review
Reviewed 4 weeks ago

Having to get in elevator and travel to 6th floor for microwave is ridiculous given price of rooms. Also no fridge I room either. Hotel needs a dress code for staff. Tank top at front desk- really????

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank keveyas2016
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Keveyas2016, Thank you for taking the time to share your concerns about your recent stay at our DoubleTree in Augusta, GA. We are planning an extensive renovation to begin in 2017 and even though refrigerators and microwaves are not a requirement in DoubleTree's, we do hope we will be adding them to our property. I apologize that my staff... More 

Rocky Mount, North Carolina
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

I checked in and issues started immediately. The front desk clerk misspelled my name and gave me someone else's room. I figured it out and went back to the desk. He fixed it and I went to my new room. My room key didn't work. I returned and checked into my new room. It smells like an ash tray. Granted... More 

Helpful?
Thank rmtwd1
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear rmtwd1, Thank you for your review of your recent stay with our DoubleTree. I am very sorry that your experience wasn't wonderful. It sounds like we truly dropped the ball all around. You are correct, our property is an older property and we are very excited that we will be going through an extensive renovation, which will begin in... More 

Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago

While the staff was very friendly and helpful, the hotel was at best, average. The rooms are dark, old, and not very clean. The bathroom floor was a little sticky and the jacuzzi tub in the One Bedroom King Suite was cracked and not very appealing. One of the lamps in the bedroom was broken and tilted and made the... More 

Helpful?
Thank Shelli G
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Shelli G, Thank you for your review of your recent stay at our DoubleTree. I am very happy to hear that our staff is friendly and helpful. We are looking forward to an extensive renovation, which will begin in early 2017. I apologize that the buffet was pleasing to you. I have spoken with our kitchen and dining room... More 

Lorton, Virginia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Great front desk, tasty cookies, and the digital check-in is pretty darn handy. The rooms could use some updating, but were still comfortable. They could do with hiring another bartender - she could use the help! That said, she was a one-woman assault team and handled herself very well. The food was sub-par bar food, but that isn't her fault.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank LBurgess
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear LBurgess, It is always delightful to hear that we have a great staff and that people enjoy their stay. The staffing in our bar is usually fine and I'm glad to hear our bartender was able to handle the job. We will certainly discuss the how we can improve in that area. I'm sorry to hear the food wasn't... More 

Milledgeville, United States
1 review
Reviewed 4 weeks ago

Typically my stay here is up to standards - this time not so much. Usually the rooms are very clean, pillows are plush and towels are fresh. Perhaps its because we were in a different area than we typically stay. It's was the only king room available, but had I known that it was not the same quality as the... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Cyndi J
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Cyndi J, Thank you for your review of your recent stay at our DoubleTree. I apologize that your stay wasn't wonderful. I have spoken with our housekeeping staff concerning the freshness of our the rooms. Thank you for your kind remarks about our staff. It is greatly appreciated. We look forward to your next visit so we can take... More 

Portland, United States
1 review
Reviewed 29 October 2016

Stay at the HGi in Augusta. It is new and clean. This hotel is showing its age and is in desperate need of an update - and the staff knows it. Mold around the bathtub and in the toilet bowl. Only feather pillows in the room (when foam was requested). Coffee shop did not open at advertised time. Management is... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sidney C
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Sidney C., Thank you for your comments concerning your recent stay at our DoubleTree in Augusta, Georgia. Our property is an older property and we planning an extensive renovation to begin within the next few month. I'm sure you will be very pleased once it is completed in 2017. We take your comments very seriously and I've taken measures... More 

Winnipeg, Canada
1 review
Reviewed 27 October 2016

My review is for the DoubleTree Hotel in Augusta, Georgia. I travel for work and the DoubleTree is the hotel my company recommends I stay at. And after being on several trips now to Augusta I understand why. A comfortable bed, quiet location, 20 minute drive from the Augusta airport, Nice selection at their breakfast buffet (including fresh fruits), ample... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John V
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear John V., Thank you for your review of your stay in Augusta at our DoubleTree. We are thrilled you had a great experience. It is nice to hear you found everything to your liking and I expecially loved hearing that you found our staff helpful. Thank you for your patronage and we look forward to you returning to visit... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Augusta is conveniently located near the Augusta Mall and Augusta National Golf Club. Stay at our modern property and enjoy complimentary shuttle service to and from the Augusta Regional Airport. Upon check-in receive a freshly baked chocolate chip cookie! ... more   less 

Additional Information about Doubletree by Hilton Augusta

Address: 2651 Perimeter Parkway, Augusta, GA 30909
Region: United States > Georgia > Augusta
Price Range: $158 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Augusta 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Doubletree By Hilton Augusta Hotel Augusta
Doubletree Augusta
Augusta Doubletree
Hotel Style:
#9 Family Hotel in Augusta
#19 Business Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Augusta staff and other travellers.
2 questions
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Baltimore, Maryland
over a year ago

See all questions (2)

Questions? Get answers from Doubletree by Hilton Augusta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
  • cut my finger open on this lifting the lid
 of 5 bubbles lfd1275, 7 Oct 2016 | Read review
“Entire hotel is nice not noisy”
 of 5 bubbles AntiqueAholic, 17 Sep 2016 | Read review
“Try to stay on the higher levels”
 of 5 bubbles Checkitout123, 10 Sep 2016 | Read review
“Stay elsewhere”
 of 5 bubbles ProvenExponent, 5 Jul 2016 | Read review
“Don't stay in room 140.”
 of 5 bubbles N1615AZrebeccas, 23 May 2016 | Read review
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