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Clarion Suites

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Clarion Suites
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145 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Reviewed 28 November 2014

i had booked two suites on the Internet based on the photos on the web site. We I arrived, the rooms were nothing like the photos, but I was only going to be there for one night so I let my disappointment go. Within 5 minutes of getting into the room, I was approached by professional women and pan handlers...the...

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Helpful?
1Thank Harry P
jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Reviewed 23 October 2014

There were ants in the beds. Do I really need to say more? The hotel is okay. It needs a little TLC. There are chipped walls, and some minor details that need to be paid attention to but its really not what I expect from a Clarion. At the same time though, its not what I usually pay at a...

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Helpful?
Thank truthful r
jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Ball Ground, Georgia
Reviewed 29 September 2014

This is a franchise owned Clarion and not really up to the quality of a Clarion, but the friendly staff made up for some accommodation issues. I arrived 2 nights early and Shatavia quickly arranged a suite for me at the rate I had booked though Travelocity, $55 per night, on Friday night, and I did not have to move...

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Helpful?
Thank Cozumelstu
jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Columbia, South Carolina
Reviewed 18 September 2014 via mobile

I have stayed at this establishment numerous times over the years & highly recommend it to everyone. The staff is very friendly &accommodating in every way. They go out of their way to please. I have never had an issue of any kind that they weren't willing to help me with all the way to extra coffee or towels.... extra...

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Helpful?
Thank jgolden001
jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for choosing Clarion Suites by Choice Hotels.

Birmingham, AL
Reviewed 6 September 2014

Spent 1 night at Clarion Suites after finding a $49 a night coupon at the GA welcome center. We were offered an upgrade to a suite for $10 more. Said no thanks. Then she checked for an available room & they were all booked except for one regular room she said she didn't want to put a guest in right...

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Helpful?
Thank Judy19
jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for choosing Clarion Suites by Choice Hotels.

Kingsville, Ohio, United States
Reviewed 27 August 2014

This was my second time staying at this hotel. Rooms are spacious and clean. The free hot breakfast buffet makes this hotel a great deal. The pool area is very nice. You also get two free drinks every evening. i would definitely recommend this hotel.

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Helpful?
1Thank Jim C
jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank You for your kind words, on your recent review. We also thank you for choosing Clarion Suites by Choice Hotels.

Burnsville, North Carolina
Reviewed 25 August 2014

i stayed at this motel for 6 months while working nearby. it is an ok place to stay, but if i had to pay for it i would have found another place. the staff were very nice and any problems were fixed eventually, not promptly but eventually. i could never get the shower adjusted, scalding one second and freezing the...

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Helpful?
Thank nathan c
jeannie c, Front Office Manager at Clarion Suites, responded to this review

I'm concerned about the service you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring these matter to my attention. A hotel is defined by the quality of service that it provides to its guest. Consequentley, it's disappointing to learn that you're unhappy. Please accept my sincere apology for all...

Florence
Reviewed 23 August 2014

The staff were nice and helpful. the lobby and front of hotel looked nice but it stops there. Was given wrong room type wanted double instead of king. The drawer front on chest was missing and could not regulate water in shower. The toilet kept running after flushing. The outside and around the elevator was in need of repair. The...

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Helpful?
Thank Laminda H
jeannie c, Front Office Manager at Clarion Suites, responded to this review

I'm concerned about the service you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring these matter to my attention. A hotel is defined by the quality of service that it provides to its guest. Consequentley, it's disappointing to learn that you're unhappy. Please accept my sincere apology for all...

Myrtle Beach, South Carolina, United States
Reviewed 18 August 2014

Ok, the economy is not great. Ok, you can only renovate so much. But please! The lobby is beautiful and well appointed until you start looking closer. There is always two parts to any vacationer front of stage and back stage. We can all expect backstage to be dull, utilitarian and many a little threadbare. But front of stage should...

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Helpful?
Thank JungleTip
jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Columbia, South Carolina
Reviewed 6 August 2014

This is a very clean & friendly place to stay for a day or several days. Everyone goes out of their way to accommodate you in whatever you need. The staff members are like family & yet very professional. We have stayed here allot through the years & when we lived here we recommended it as well to family &...

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Helpful?
Thank jgolden001
jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Carnetta Lee...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Clarion Suites

Address: 3038 Washington Road, Augusta, GA 30907
Region: United States > Georgia > Augusta
Price Range: $92 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Suites 2.5*
Number of rooms: 176
Reservation Options:
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Also Known As:
Clarion Suites Hotel Augusta
Clarion Hotel Augusta
Clarion Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Suites staff and other travellers.
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Questions? Get answers from Clarion Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here. Rooms need to be updated - broken and torn furniture.”
 of 5 bubbles 141claudineg, 17 Jan 2017 | Read review
“"Standard" rooms are available. Groups should ask for courtyard facing rooms. More privacy on the outside rooms.”
 of 5 bubbles juliab231, 7 Jan 2017 | Read review
“I booked the handicap suite. Very spacious I had rm 124”
 of 5 bubbles vha310, 22 Aug 2016 | Read review
“Choose ground floor, didn't see an elevator and it was 4 stories”
 of 5 bubbles dcdubre, 16 May 2016 | Read review
“Overlooking the pool and yard area in back there wasn't much noise or disturbance and all seemed quiet and peaceful throughout the night.”
 of 5 bubbles jawjagal, 27 Apr 2016 | Read review
5 of 5